Auckland - Tri-Star Worldwide Logistics (Auckland, Head Office)
Tri-Star Worldwide Logistics is a premier independent freight forwarder and customs broker based in New Zealand, with a long-standing commitment to delivering highly personalised, professional international logistics solutions. Established in 1990, Tri-Star has built a reputation for reliability, flexibility, and value across air and sea freight, customs clearance, warehousing and distribution, and related logistics services. The company operates at the core of a dynamic supply chain network, designed to help shippers move cargo efficiently from origin to destination while maximizing speed, visibility, and cost control. By combining deep local knowledge with a robust global reach, Tri-Star supports importers and exporters across a broad spectrum of industries, including time-sensitive consumer goods, industrial equipment, project cargo, perishables, and temperature-controlled products. The business model is anchored in a commitment to personalised service, professional execution, and a proactive approach to problem solving, ensuring that customers receive not only a transport solution but a holistic supply chain experience that aligns with their strategic goals. Through Tri-Star, clients gain access to a comprehensive suite of freight forwarding and logistics capabilities, backed by a disciplined operational framework and a culture of continuous improvement that keeps pace with evolving markets and regulatory environments. Tri-Star’s service offering is designed to be fully end-to-end, spanning the full lifecycle of shipment management—from inquiry and quotation through booking, documentation, customs clearance, warehousing, distribution, and final delivery, with a focus on minimizing risks, reducing cycle times, and enhancing cash-flow efficiency for importers and exporters alike.
A core strength of Tri-Star is its breadth of service lines and its ability to tailor solutions to each customer’s unique requirements. The company provides both air freight and sea freight import/export services, enabling clients to choose the most appropriate mode based on timing, cost, and product characteristics. For air freight, Tri-Star leverages a network of airline partnerships and freight-forwarding channels to secure priority space, reliable transit times, and flexible pricing. In sea freight, the team manages FCL (full container load) and LCL (less-than-container load) shipments, coordinating container optimisation, vessel schedules, port operations, and inland connections. The customs brokerage capability is a critical value-add, offering expert clearance services across multiple jurisdictions, handling import and export declarations, tariff classifications, duties/taxes optimization, and compliance with regulatory requirements to expedite clearance and minimize delays. The combination of freight forwarding and customs expertise makes Tri-Star a one-stop partner for complex border-crossing shipments and multi-country supply chains.
Tri-Star’s warehousing and distribution capabilities are a cornerstone of its integrated logistics offering. The company operates a purpose-built 6,000 square metre facility with high-bay storage near major transport hubs, enabling efficient receiving, storage, order processing, and cross-docking. The warehousing solution is complemented by a fully integrated Warehouse Management System (WMS) that provides real-time inventory visibility, cycle counting, batch tracking, and a range of value-added services such as kitting, labeling, packaging, and reverse logistics. This 3PL capability is designed to support scalable distribution networks, national and regional transport, and last-mile coordination, ensuring seamless fulfillment for customers with multi-site requirements or complex distribution needs. Tri-Star’s end-to-end approach also covers project cargo, where the team coordinates the movement of large, heavy, or out-of-gauge cargo, applying specialized equipment, route planning, and risk mitigation to deliver successful outcomes for capital projects, manufacturing rollouts, and infrastructure initiatives.
Integral to Tri-Star’s value proposition is its emphasis on quality, compliance, and safety. The company holds a portfolio of international and national certifications that underpin its operations, including IATA certification for air cargo activities, RACA accreditation (Regional Air Cargo Association), MPI approval (Ministry for Primary Industries) for regulatory compliance in New Zealand, and HACCP accreditation for food safety management where applicable. These credentials reflect Tri-Star’s commitment to industry standards, risk management, and continuous improvement across all service lines. In addition, the company benefits from bonded warehouse capabilities and fumigation capabilities, which support secure storage and compliant handling of regulated goods, adding a further layer of protection and reliability for customers with sensitive or regulated freight.
Technology and visibility are central to Tri-Star’s service model. The company markets a world-leading supply chain tracking management system and its own Tri-Star Vision platform, offering customers a command centre for real-time shipment visibility, exception management, and data-driven decision support. Tri-Star Vision represents an integrated, customer-centric approach to logistics management, designed to reduce information silos, streamline communications, and provide proactive alerts and analytics. The combination of advanced technology and human expertise enables faster decision-making, improved on-time performance, and a more predictable supply chain experience for shippers. The company also highlights its global network, maintained through trusted partners across international trade lanes, which enhances capability, coverage, and resilience for complex, multi-market shipments.
Beyond operational excellence, Tri-Star is committed to sustainable logistics and environmental stewardship. The company measures transport emissions on behalf of its customers and engages in environmental restoration initiatives, including planting native trees in partnership with communities. This commitment to environmental responsibility is integrated into the business model and communicates a long-term focus on balancing commercial performance with planetary health. Tri-Star’s sustainability program is complemented by community engagement efforts such as community days and measurable outcomes in terms of trees planted, reflecting a tangible, action-oriented approach to corporate social responsibility that resonates with customers seeking partners who align with responsible business practices.
Tri-Star’s customer-centric value proposition is reinforced by practical, results-oriented services such as Free Freight Diagnostic & Consultation. The company offers obligation-free advice on how current freight forwarding and warehousing operations can be improved, with a structured assessment of supply chain efficiency and actionable recommendations. This service is designed to help customers identify opportunities to enhance performance, reduce costs, and mitigate risks—creating immediate value for businesses seeking to optimise their logistics footprint. The diagnostic service also demonstrates Tri-Star’s commitment to collaborative partnerships, transparent communication, and a proactive stance toward continuous improvement.
For Freightcue, Tri-Star presents a compelling profile of a leading New Zealand freight forwarder with a proven track record, a comprehensive service portfolio, and a forward-looking technology framework that prioritises visibility, efficiency, and customer success. The company’s breadth of capabilities, combined with its emphasis on sustainability, compliance, and personalised service, positions Tri-Star as a strong candidate for inclusion in a global freight forwarder directory. The Freightcue platform will benefit from Tri-Star’s transparent pricing, responsive customer support, robust documentation and compliance practices, and innovative digital tools that empower buyers to compare quotes, track shipments, and engage in productive supplier conversations. As the logistics landscape evolves, Tri-Star’s integrated approach, local expertise in New Zealand, and access to international networks make it an attractive option for shippers seeking reliable, scalable, and end-to-end logistics solutions. This alignment with Freightcue’s marketplace philosophy—where freight inquiries, quotes, and supplier feedback converge on a single platform—highlights Tri-Star’s readiness to participate in a transparent, performance-driven ecosystem that supports optimal sourcing decisions and credible performance evaluation.
In summary, Tri-Star Worldwide Logistics offers a mature, end-to-end logistics platform that combines freight forwarding, customs brokerage, warehousing and distribution, project cargo capabilities, and a technology-enabled, customer-first operating model. The company’s NZ base, near major ports and airports, complements its global partner network to deliver flexible, reliable, and scalable supply chain solutions for a wide range of industries. With certifications that reinforce quality and safety, a modern WMS-powered warehouse, a proactive approach to sustainability, and a powerful visibility platform, Tri-Star is well positioned to help customers improve supply chain performance and cash-flow efficiency while delivering a superior, differentiated service experience. For buyers and suppliers on Freightcue, Tri-Star represents a proven, service-oriented partner with a comprehensive suite of capabilities, transparent engagement practices, and a clear commitment to continuous improvement in a dynamic global logistics market.
