Privacy Policy
Last updated: December 16, 2025
1. Introduction
FreightCue ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Please read this privacy policy carefully. By using FreightCue, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Request quotes from freight forwarders
- Contact us with inquiries or feedback
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include your name, email address, phone number, company name, shipping details, and payment information.
2.2 Automatically Collected Information
When you access our platform, we automatically collect certain information about your device, including your IP address, browser type, operating system, access times, and pages viewed.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your quote requests and connect you with freight forwarders
- Send you relevant notifications and updates
- Respond to your inquiries and support requests
- Improve our platform and user experience
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
4. Sharing Your Information
We may share your information with:
- Freight Forwarders: When you request quotes, we share necessary information with relevant freight forwarders.
- Service Providers: Third-party vendors who assist us in operating our platform.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your country. We take appropriate safeguards to ensure your information remains protected.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.