SALAM SHIPPING & FORWARDING AGENCY
Salam Shipping & Forwarding Agency (SSF) is a Jordan-based freight forwarding firm with a long-standing presence in the regional logistics sector. Established in 1996 as the freight forwarding arm of the Naouri Group, SSF has developed into a multi-branch operation with facilities in Amman and key locations including Aqaba, Amman Inland Terminal, Queen Alia International Airport, Irbid Cyber City, and Zarqa Freezone. Over the years, SSF has demonstrated sustained growth driven by a commitment to service quality and operational reliability, supported by a team of around 40 professionals working across its regional branches.
SSF has earned recognition for quality management and participation in industry programs designed to streamline customs compliance and security. The company obtained ISO 9002 certification in 1999 and has been involved with Jordan Customs initiatives such as the Golden List Program (aligned with USAID and AMIR) and the CASS (Cargo Agents Settlement Agreement) program, reflecting its integration into formal trade and customs processes. These credentials indicate an emphasis on standardized procedures and trusted partner relationships within the Jordanian and regional logistics landscape.
The range of services offered by SSF is designed to address diverse transport needs. As a Shipping Lines Agent, SSF represents multiple carriers to facilitate international movement by sea. The company is also active in road transport, providing Full Truck Load (FTL) and Less Truck Load (LTL) services that connect multiple Middle Eastern and European origins to Jordan, and vice versa. In sea transport, SSF handles Full Container Load (FCL) and Less Container Load (LCL) import services from major ports worldwide, as well as export operations from Aqaba, Haifa, and Ashdod ports to global destinations.
Air transport forms a key pillar of SSF’s service offering, with an air cargo department that is described as among the top tier in Jordan and capable of accessing a wide range of airports around the world. SSF also acts as an agent for China Air Express in Jordan, Lebanon, Syria, and Iraq, broadening its regional air freight network.
For customers seeking end-to-end solutions, SSF provides door-to-door services, enabling cargo delivery from a supplier’s door to a warehouse door, whether the client’s own facility or SSF’s own premises. The company also offers Sea-Air options, where shipments destined for the United States can be transported via combined sea and air segments to achieve faster delivery times at competitive rates.
In addition to transportation, SSF has developed warehousing capabilities, with initial operations in Zarqa Free Zone designed to integrate storage with freight services to create more complete supply chain solutions. The company also highlights a notable focus on regional markets, including a presence in Iraq, where it maintains weekly flights to Baghdad and Irbil combined with land transportation to reach a wide range of destinations within the country.
SSF’s diversified service portfolio and regional footprint position it as a versatile partner for shippers seeking a broad spectrum of logistics services in Jordan and neighboring markets. While the company emphasizes its historical credentials and network, potential clients should assess SSF’s current capacity, technology, and service levels in line with their specific freight requirements and compliance expectations.
