Paris - Intercargo SA

Intercargo is a long-established international freight forwarder and customs broker with a rich heritage and a broad, end-to-end approach to global logistics. Built on decades of hands-on experience in coordinating complex supply chains, Intercargo has evolved into a trusted partner for shippers seeking reliable freight forwarding, customs clearance, and tailored logistics solutions across ocean, air, and road networks. The company’s service philosophy centers on proactive, customer-focused support and a commitment to delivering clarity, speed, and precision at every stage of the shipment lifecycle. From its early roots as a family-led operation to its modern, technology-enabled logistics platform, Intercargo has consistently refined its capabilities to meet the evolving demands of international trade, regulatory compliance, and rapidly changing market conditions. The firm positions itself as a one-stop logistics partner capable of managing a wide spectrum of needs—from simple point-to-point freight movements to complete supply chain optimization programs that encompass sourcing, pricing strategies, and order orchestration. This breadth of services translates into tangible value for customers who require visibility, reliability, and coordinated execution across multiple geographies and modes of transport. Intercargo’s offerings span ocean freight with FCL and LCL solutions, air freight designed for rapid transit and high reliability, and road freight that connects European markets through an established and secure network. Warehousing and distribution services complement the core freight activities, providing secure storage, inventory management, and value-added logistics to support efficient order fulfillment and regional distribution. At the heart of Intercargo’s execution is a robust customs services capability, delivering seamless brokerage, compliance checks, and accurate clearance processes to minimize delays and ensure smooth cross-border movements. The company emphasizes its capability to handle complex regulatory environments, including the documentation, classification, and compliance requirements that accompany international shipments, which is essential for maintaining compliance and reducing the risk of penalties or delays. Intercargo distinguishes itself through a combination of people-centric service and technology-enabled operations. Each shipment is managed by a dedicated point of contact, a model designed to reduce miscommunication, accelerate decision-making, and promote a consistent, transparent experience for customers. This single-point-of-contact approach is complemented by advanced logistics software and tracking systems, enabling real-time visibility, proactive issue resolution, and data-driven decision support throughout the supply chain. The technology narrative is anchored by proprietary software, Cargo Soft, which runs on a stable IBM I-series (formerly AS/400) platform and is engineered to integrate smoothly with customs networks and carrier interfaces. By leveraging this technology, Intercargo supports more accurate documentation, tighter process control, and improved synchronization between parties involved in the shipment, from supplier to consignee. The emphasis on automation and digital capabilities aligns with the broader industry shift toward smarter logistics, where data integrity, predictive analytics, and end-to-end orchestration drive efficiency and better outcomes for both shippers and carriers. In addition to its core service lines, Intercargo highlights its commitment to sourcing optimization, price management, and order management as essential components of a resilient and cost-conscious supply chain. Source optimization helps clients navigate cultural, linguistic, currency, and regulatory nuances inherent in global procurement, enabling more efficient supplier selection, contract terms, and logistics planning. Price management addresses the volatility of freight rates and commodity costs, offering strategies to maintain competitiveness without compromising service quality. Order management capabilities enhance visibility and control over procurement and fulfillment, reducing the risks associated with outsourcing and complex supply chains. Intercargo’s narrative also features a strong emphasis on leadership, with a lineage dating back to its founding in the early 1980s by André Cappelletti and a current governance structure led by Nicolas Cappelletti as CEO and Chairman. This continuity speaks to a stable corporate culture and a sustained commitment to delivering dependable service across generations. The company’s global reach is reinforced by a network of trusted partners and affiliations that extend its capabilities beyond the borders of any single country. As part of its regional and international footprint, Intercargo maintains a presence in strategic hubs, enabling efficient cross-border operations, consistent compliance with destination country requirements, and timely execution of complex logistics projects. Intercargo’s value proposition also rests on the flexibility to tailor solutions to each client’s unique requirements. Whether a shipment involves time-sensitive cargo, delicate goods, or high-value commodities, Intercargo emphasizes customized handling, risk assessment, and contingency planning to safeguard shipments from origin to destination. Customer-centric service is reinforced by industry-best practices, continuous process improvement, and a culture that prioritizes communication and accountability. By combining hands-on, expert support with scalable, technology-driven workflows, Intercargo aims to deliver reliable performance across multiple industry segments, including manufacturing, retail, healthcare, and consumer goods, among others. The company’s portfolio is designed to accommodate both straightforward freight transfers and complex, multi-leg, multi-modal supply chains, enabling clients to consolidate logistics activities under one experienced partner. This integrated approach not only simplifies supplier coordination and freight management but also enhances overall supply chain resilience, enabling smoother responses to market disruptions and demand fluctuations. Intercargo’s credibility rests on a foundation of decades of industry experience, ongoing investment in technology, and a track record of working with a wide range of shippers—ranging from regional exporters to multinational corporations—across diverse geographies. The combination of personal service, rigorous process discipline, and forward-looking digital tools positions Intercargo as a compelling option for businesses seeking a trustworthy, scalable, and cost-conscious logistics partner. Freightcue platform viewpoint: Intercargo presents a robust fit for Freightcue’s directory and marketplace model, offering a credible, high-quality option for shippers to post inquiries, compare rates, and review service performance from a seasoned, technology-enabled forwarder that emphasizes transparency, dedicated support, and end-to-end supply chain management.