Le Havre - Derudder (Head Office)
Derudder is a premier freight forwarding service provider headquartered in Le Havre, France, delivering end-to-end logistics solutions across maritime, air, road, river, and rail transport. As a service company that also acts as an organizer, commission agent, and forwarding agent for customs, Derudder orchestrates complex multimodal shipments with a clear emphasis on reliability, ethics, and customer-centric performance. With a network of over a hundred points throughout France, the company maintains a broad domestic footprint that enables it to serve diverse industries and sizes—from Key Accounts to small and medium enterprises—while maintaining strong local expertise and responsive service. Derudder’s value proposition stems from a careful balance of deep operational knowledge, robust compliance capabilities, and a forward-looking digital approach that aligns with modern supply-chain demands, risk management, and cost control. Its client-long-term orientation is underpinned by a culture of continuous improvement, process transparency, and a commitment to sustained partnerships rather than one-off transactions.
A defining feature of Derudder is its IT-driven operations, designed to increase reliability and data-driven decision making across the entire logistics lifecycle. The company works to digitalize key touchpoints—from quotation and planning to execution and post-shipment visibility—enabling real-time monitoring, proactive exception handling, and clearer communications with customers. This digital backbone supports a range of specialized tools that differentiate Derudder from traditional freight forwarders, including a real-time transportation visibility platform and digital customs solutions. By leveraging technology, the company seeks to reduce lead times, optimize routing, improve ETA accuracy, and support more predictable supply chains for its clients.
Derudder presents a comprehensive suite of services that covers essential freight forwarding and customs-related activities. It acts as a service organization that also functions as an organizer, commission agent, and forwarding agent for customs and various transport modes—maritime, air, road, river, and rail. This breadth allows the company to tailor multimodal solutions to specific customer requirements, such as complex cross-border moves, time-sensitive shipments, and shipments requiring specific regulatory or sanitary controls. In addition to core freight forwarding, Derudder emphasizes customs expertise as a cornerstone of its value proposition. The company dedicates resources to declarations and sanitary checks across French ports and airports, ensuring compliance, efficiency, and risk mitigation for shipments entering or leaving France.
A core strength of Derudder is its positioning as a digital forwarder. The company highlights its digital solutions that improve productivity and provide competitive advantages for its clients. At the heart of these capabilities is MyRudder, a transport management platform designed for international freight with predictive ETA and carbon calculations. This platform, along with its ecosystem of tools and APIs, demonstrates Derudder’s commitment to real-time visibility, data sharing, and seamless integration with customer systems. Derudder also offers Customeo, a Digital Customs Clearance platform designed to broker high standards of compliance and streamline customs-related workflows for shippers and forwarders alike. Through Customeo, clients gain access to a platform that handles customs clearance activities with transparency, speed, and regulatory rigor, reducing manual interventions and accelerating border processes.
Derudder’s digital offerings extend beyond visibility and clearance. The company provides access to MyRudder APIs and related resources, allowing customers and partners to integrate logistics data into their own applications and workflows. This API-first approach supports real-time data exchange, workflow automation, and scalable collaboration across the supply chain. Other digital assets highlighted by the company include a portal and ecosystem that facilitate login, collaboration, and access to additional resources, reinforcing its role as a modern, technology-enabled logistics partner.
From a sector and process perspective, Derudder positions itself as an expert in niche and complex logistics challenges. The company emphasizes customs expertise as a core capability, handling a wide range of goods with appropriate regulatory oversight and sanitary controls, and ensuring compliance at all ports and airports in France. Its specialization extends to logistic niches where precise handling and regulatory compliance are critical—such as food and beverages, steel and steel-related industries, publishing houses, and West Africa export operations. In these niches, Derudder leverages its domain knowledge to optimize handling, documentation, and regulatory compliance, translating into smoother customs clearance, reduced risk, and more reliable delivery timelines.
Derudder also showcases a commitment to sustainability and environmental stewardship through dedicated programs and communications around carbon footprint, green transport options, and energy-conscious operations. The company provides insights into carbon accounting via its digital platforms and engages in activities under its sustainability umbrella, including references to green transport concepts such as river transport and sailing options. These initiatives reflect Derudder’s desire to align logistics activities with environmental considerations while still delivering high levels of service and performance for customers.
The company culture and workplace environment are presented as a strategic asset. With headquarters in Le Havre and modern offices spread over two floors with a terrace, Derudder emphasizes happiness at work as a driver of efficiency and productivity. The design philosophy behind its offices emphasizes professional efficiency and employee well-being, which in turn supports consistent, reliable performance for clients. This people-centric focus complements the firm’s technological capabilities, ensuring that skilled professionals can harness digital tools effectively and respond to customer needs with agility and care.
In terms of market positioning, Derudder combines traditional strengths of a well-established freight forwarder with a modern, digital-first approach. Its breadth of services, deep regulatory know-how, and ability to support complex, multimodal shipments position the company as a strategic partner for shippers seeking end-to-end logistics solutions in France and beyond. The integration of digital platforms such as MyRudder and Customeo provides customers with real-time visibility, clearer documentation, and faster, more predictable processing across the supply chain. By combining these capabilities with dedicated teams and industry-specific strengths, Derudder aims to deliver not only operational excellence but also strategic value to its clients, helping them navigate regulatory landscapes, optimize costs, and meet service level requirements.
From a Freightcue platform perspective, Derudder stands as a modern, IT-enabled digital forwarder delivering transparent, efficient cross-border logistics for shippers and forwarders alike. This combination of technology, regulatory know-how, and customer-focused execution makes Derudder a compelling option for businesses seeking reliable, scalable, and data-driven logistics solutions in the French market and across international corridors.
