Shenzhen - Shenzhen Basenton International Logistics Co., Ltd. (Shenzhen, Head Office)
Shenzhen Basenton International Logistics Co., Ltd. is a privately owned Chinese logistics services provider with its head office in Shenzhen. Established in 2013 by a team of professionals, the company has positioned itself as a comprehensive logistics solutions partner, expanding beyond its core operations to cover a broad range of service lines and global routes. Basenton highlights its ability to respond promptly to customer demands and to offer integrated logistics services through its extensive network across China and overseas partners.
From its early focus on core freight activities, Basenton has diversified into multiple logistics disciplines designed to meet the needs of shippers with complex supply chains. The company emphasizes capabilities in global LCL and Ocean/FCL movements, air freight solutions, and courier express services, complemented by warehousing, distribution, and customs clearance. According to its materials, Basenton also handles dangerous goods and provides trading-related services, underscoring an emphasis on compliance and risk management in multimodal environments.
The head office in Shenzhen acts as a central hub, with affiliated branches and agents in key Chinese cities and seaports, including Hong Kong, Macao, Tianjin, Qingdao, Shanghai, Ningbo, Guangzhou, and others. This network supports its claim of being able to move cargo from any city in China to worldwide destinations, with a focus on reliable, timely, and reasonably priced solutions. The company notes the ability to consolidate shipments from multiple suppliers under standardized operating procedures, which can improve efficiency and visibility for customers.
Basenton stresses several service principles that guide its operations. These include reliability and professionalism in shipment handling, transparent documentation, carrier coordination, and a commitment to security and stable operations across cargo types. The firm also highlights operational efficiency, aiming to deliver logistics plans within minutes and quotations within an hour after receiving cargo details. By selecting carriers, schedules, and routing strategically, Basenton seeks to balance speed, safety, and cost for each shipment.
Customer communication and responsiveness are positioned as key differentiators. The company states that it provides quick feedback and real-time support, with responses typically within hours and no more than 24 hours. This communication philosophy is presented as essential to maintaining smooth supply chains, particularly for customers with time-sensitive needs or complex routing requirements.
Basenton positions itself as competitive on price by offering a range of transport modes, including sea freight, air freight, rail transportation, and courier services through major carriers. The emphasis on competitive freight rates is paired with a focus on tailoring solutions to fit budgets, timelines, and cargo specifications. The firm also emphasizes safety and on-time delivery, including value-added features such as photo updates at key stages (receiving at the warehouse, loading, customs, vessel departure) to provide customers with visibility and assurance throughout the shipping process.
Regarding its service scope, Basenton describes itself as capable of handling heavy equipment and furniture shipments, as well as more general construction products and materials. The company’s materials also highlight customs clearance and cargo insurance as an integrated part of its China-based operations, suggesting a one-stop approach to cross-border logistics.
Basenton’s profile indicates a commitment to supporting customers through a broad logistics portfolio, from import/export clearance to warehousing and distribution. The Shenzhen headquarters and China-wide network are described as enabling pickup from any city and onward shipping to global markets, aligning with the needs of shippers looking for coordinated, end-to-end solutions.
In addition to its freight-forwarding capabilities, Basenton references value-added services such as Amazon FBA shipments, which implies experience with e-commerce workflows and the specialized documentation and labeling requirements associated with fulfillment by Amazon. The company’s emphasis on compliance, risk management, and customer-centric service design positions it as a logistics partner capable of handling a diverse set of cargo profiles, regulatory environments, and destination markets.
Overall, Shenzhen Basenton International Logistics Co., Ltd. presents itself as a mid-sized, China-based forwarder with a global footprint, a broad service mix, and a focus on speed, reliability, and cost-effective routing. Its established 2013 origin, Shenzhen headquarters, and network of cross-border capabilities aim to serve shippers seeking integrated logistics solutions across air, sea, and value-added services such as warehousing, customs clearance, and cargo insurance.
