3SIXTY5 FREIGHT AND CUSTOMS PTY LTD
3SIXTY5 FREIGHT AND CUSTOMS PTY LTD is a Sydney-based freight forwarder and customs broker with a broad network across Australia and internationally. The company operates as an award-winning customs broker and international logistics partner, offering end-to-end freight solutions through a combination of in-house resources and collaborations with trusted overseas agents. Headquartered in Sydney and with offices and associates across six states, the company serves clients on a global scale, handling shipments to more than 180 international destinations. The model emphasizes end-to-end logistics management, including customs compliance, tariff advisory, and detailed documentation, aiming to streamline the movement of goods while ensuring regulatory adherence.
The organization highlights its capacity to develop detailed understandings of client businesses and to tailor logistics and warehousing solutions accordingly. A key feature of its service proposition is the integration of customs brokerage with freight forwarding, allowing for coordinated management of transportation, compliance, and delivery needs. The team is described as highly trained and experienced, with a focus on achieving customer satisfaction and consistent operational results. The company emphasizes a transparent pricing approach and accessible communication channels to keep clients informed throughout the shipment lifecycle, including the use of digital communication tools for real-time updates.
In terms of service scope, 3SIXTY5 FREIGHT AND CUSTOMS POSITIONs itself as a versatile partner capable of handling a range of import and export activities. The business references specialized services related to the import of high-value or regulated goods, including precious metals, gems, and jewelry, and notes that it provides tariff advice and tariff concessions for imports into Australia. The firm also indicates capability in calculating duties and managing complex declarations, with explicit mention of handling documentation and certification requirements for various regulated goods such as food products and tobacco, as well as motor vehicles. While the content showcases their international reach, the company reinforces its local presence and compliance expertise through dedicated Australia-focused customs services.
From a service mix perspective, the company outlines sea freight and air freight capabilities, including an expedited “Airfast” option for time-sensitive shipments. It promotes an end-to-end approach with a single point of contact for each shipment, designed to simplify the customer experience from start to finish. The narrative also touches on the availability of warehousing and value-added logistics as part of the broader logistics solution. Overall, the profile presents 3SIXTY5 FREIGHT AND CUSTOMS as a multi-disciplinary partner that blends customs expertise with freight forwarding, enabling clients to navigate regulatory requirements while maintaining efficient and cost-effective supply chains.
The company’s stated mission centers on becoming the preferred choice for customs brokerage and freight forwarding by delivering high-quality service and an outcome-oriented approach to logistics, customs, and delivery needs. The emphasis on customer satisfaction and tailored solutions suggests a focus on adapting services to evolving regulatory landscapes and business requirements. Although the materials highlight extensive capabilities, they also acknowledge the complexity of compliance with international trade rules, underscoring the importance of expert guidance in tariff classifications, documentation, and compliant import practices. The overall profile indicates a mature operation with a commitment to reliability, transparency, and comprehensive support for clients operating in a dynamic international trade environment.
