STAR MARINE AGENCY CO., LTD
Star Marine Agency Co., Ltd (SMA) is recognized as a leading Vietnam-based company operating in the shipping and logistics sector. The organization emphasizes its capability in ship agency services, container management, and a broad range of container solutions, including purchasing, leasing, and repair. Supported by a professional and dynamic workforce, SMA maintains a robust network across Vietnam, with established relationships at more than 60 ports, ICDs, and depots nationwide. This network underpins reliable service delivery, timely operations, and efficient coordination with port authorities and terminal operators.
Core services cover ship agency activities, provision and stores supply for vessels, and attention to the needs of ships, masters, and crew. SMA also provides loading brokerage services and acts as a liaison with terminals to secure favorable tariffs and port authorization for vessel operations. Their operational scope includes berthing arrangements, coordination of pilots and tug services, and acting as onboard agents to manage the vessel’s requirements with strong organizational and problem-solving capabilities.
The company oversees both inbound and outbound shipments, ensuring operations meet stringent timelines. It handles loading and discharge tasks between ships and container yards (CY/CY term), and supports project and out-of-gauge cargo, including heavy, oversized, or hazardous cargo, as well as the loading of transshipment cargo to other vessels via Ho Chi Minh City.
In addition to vessel-related activities, SMA manages import and export reefer containers and provides services related to marketing, service launches, booking control, and equipment monitoring. The team emphasizes information transparency, offering updates on lifting, market trends, statistics, and competitor schedules to maintain high levels of customer support. They also arrange for depots and container maintenance and repair, and conduct container handling using floating cranes when necessary.
Star Marine Agency maintains depots in the provinces of Binh Duong and Dong Nai, expanding the service footprint beyond port facilities to enhance the convenience of container pickup and return. The company emphasizes IICL-standard container maintenance and repair across ports, ICDs, and depots, and maintains long-term contracts with various terminals to support stable and efficient operations. This combination of depot network, port access, and terminal relationships positions SMA as a comprehensive partner for liner operators and freight customers seeking coordinated port transfer, warehousing, and container management solutions.
Through its integrated approach to shipping agency, container management, and warehousing services, SMA aims to deliver reliable, timely, and compliant logistics solutions across Vietnam. The organization highlights its focus on customer support, operational visibility, and continuous service improvement, aligning with the needs of carriers, shippers, and collaborators in a dynamic maritime market.
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