Ho Chi Minh City - Diamond Star Logistics Co., Ltd

Diamond Star Logistics Co., Ltd is a Vietnam-based freight forwarder delivering end-to-end international shipping and logistics solutions from a regional hub in Vietnam to a worldwide network. The company emphasizes a comprehensive service portfolio that spans airfreight and ocean freight worldwide, sophisticated logistics and supply chain management, inland trucking, and the coordination of complex project and heavy lift movements. In addition to core freight forwarding, Diamond Star Logistics offers customs brokerage and consultancy services, designed to help clients navigate regulatory requirements, optimize import and export processes, and secure timely, cost-efficient delivery. The organization positions itself as a partner-focused service provider that prioritizes reliability, transparent communication, and competitive pricing, backed by an experienced team with a deep understanding of both local and global trade dynamics. A distinctive strength is the company’s emphasis on around-the-clock support, ensuring customers can access guidance, issue resolution, and status updates at any time, which is particularly important for time-sensitive shipments or high-stakes project cargo. The company’s service model is built to accommodate a wide range of customer needs—from small ad hoc shipments to large-scale, multi-modal logistics programs—while maintaining a consistent standard of care across all touchpoints with clients, suppliers, and carriers. The breadth of its capabilities positions Diamond Star Logistics as a single-source logistics partner capable of handling door-to-door solutions as well as more complex, multi-leg routing that requires careful sequencing of air, sea, and ground transport with synchronized warehousing and cross-border transit components. In practice, customers can expect a clear, client-centric approach: needs assessment and solution design, rapid quotation, carrier negotiation, cargo consolidation where feasible, and meticulous execution with real-time tracking and proactive exception management. The company’s Vietnam footprint—supported by branch offices in Haiphong and Ho Chi Minh City and a head office in Hanoi—facilitates efficient domestic movement, local regulatory compliance, and robust collaboration with national and international partners to deliver reliable service across continents. A strong emphasis is placed on capacity and resilience; the organization maintains direct capacity for certain lanes and leverages an extensive network of subcontracted trucking resources to ensure flexibility and redundancy in peak periods or challenging cargo profiles. The logistics offering is enhanced by project cargo handling expertise and heavy lift capabilities, enabling customers to move oversized equipment, machinery, or capital goods with careful planning, risk assessment, and technical coordination. This capability is complemented by warehousing and transit/cross-border services, enabling integrated solutions that cover storage, handling, documentation, and timely delivery across borders. In line with global freight practices, Diamond Star Logistics leverages a network of vetted carriers and service providers to deliver reliable performance, while maintaining a client-first ethos that seeks to minimize total landed cost and maximize on-time delivery through optimized routing, consolidated shipments, and proactive risk management. The company’s focus on competition-driven rates is paired with a commitment to expertise, ensuring customers are supported by seasoned staff who understand documentation requirements, regulatory nuances, and the operational realities of international freight. The service narrative is further enriched by a customer contact approach designed to simplify engagement, with clear points of contact for various needs, standardized service levels, and a culture of continual improvement. From a Freightcue platform perspective, Diamond Star Logistics offers a robust Vietnam-based forwarder profile with global reach, enterprise-grade service capabilities, and a clear focus on multi-modal solutions, cross-border efficiency, and customer-centric collaboration. This alignment makes the company well-suited for inclusion in a global freight forwarder directory where shippers can compare capabilities, request quotes, and evaluate service quality while leveraging a platform that emphasizes transparency, reliability, and competitive value across the international logistics landscape. Overall, Diamond Star Logistics represents a capable partner for businesses seeking a single-source logistics solution with strong local expertise in Vietnam and a broad international footprint, backed by operational flexibility, experienced personnel, and a client-oriented service philosophy designed to meet the demands of today’s dynamic supply chains.