
Hanoi - Kaizen Logistics (Hanoi, Head Office)
Hanoi - Kaizen Logistics (Hanoi, Head Office) is a Vietnam-based international freight forwarding and logistics company established in Hanoi, with coverage across major locations on mainland Vietnam. The company offers a full range of international sea, air, and total logistics services to local clients and partners worldwide. Kaizen Vietnam has established strong relations with key global carriers, enabling access to competitive air rates and secured space for shipments from Vietnam to Pacific, East and South Asia, Europe, the Middle East, Africa, and the Indian sub-continent.
In air freight, Kaizen Vietnam maintains connections with major carriers, such as Japan Airlines (JL), China Airlines (CI), Qatar Airways (QR), and other operators, to provide competitive rates and space protection for air shipments to a wide range of destinations. This network supports timely air logistics for customers requiring fast movement of goods.
On ocean services, the company maintains service contracts with leading lines including Maersk, Evergreen, Hyundai, and Dongjin, and has good connectivity with other carriers like COSCO and ONE. Kaizen Vietnam can offer both Full Container Load (FCL) and Less-than-Container Load (LCL) rates from major Vietnamese ports to multiple destinations worldwide, supporting various cargo profiles and shipment sizes.
A dedicated customs clearance department forms part of Kaizen’s integrated logistics chain. The department handles export and import licenses, certificates of origin, and related regulatory procedures, helping customers navigate cross-border requirements efficiently. This capability complements overall supply chain execution and reduces potential delays at borders.
The company also operates trucking services through a nationwide network in Vietnam. With access to a wide selection of trucks and collaborations with more than 30 trucking partners, Kaizen Logistics can provide door-to-door solutions, including full-truck-load and less-than-truck-load shipments, as well as cargo under customs supervision. This trucking footprint enables end-to-end logistics capabilities within Vietnam and supports coastal and inland transportation needs for customers.
Kaizen Logistics emphasizes an integrated approach to logistics, combining air and ocean freight with customs clearance and trucking to deliver comprehensive solutions for clients. While details on warehousing and value-added services are not extensively described in the available materials, the company’s network and service scope position it as a multi-modal freight forwarder capable of managing complex international shipments from its Hanoi base.
As a regional player with Hanoi as a head office location, Kaizen Logistics' Vietnam operations aim to serve both local shippers and international partners, leveraging carrier relationships and a networked service model to offer reliable transit times, competitive pricing, and transparent logistics processes. The organization’s focus on core forwarding disciplines—air freight, ocean freight, customs clearance, and trucking—reflects its commitment to end-to-end logistics management for customers seeking connected, cross-border supply chain solutions.


