Hanoi - Diamond Star Logistics Co., Ltd (Head Office)

Diamond Star Logistics Co., Ltd is a Vietnam based freight forwarder founded in 2014 with its head office strategically located in Hanoi and additional branch offices in Haiphong and Ho Chi Minh City. The company positions itself as a full-spectrum logistics partner that integrates air and ocean freight, end-to-end supply chain solutions, and value-added services to help shippers move goods efficiently across global networks. With a focus on reliability, local market knowledge, and scalable capacity, Diamond Star Logistics serves as a bridge between Vietnamese exporters and importers and the world, providing a seamless platform for sourcing, routing, and managing international freight alongside domestic logistics operations. The business emphasizes a partner-first, customer-centric approach, designed to support clients through every stage of their supply chain—from planning and documentation to transit, customs clearance, and final delivery. The organization is committed to delivering consistent service quality through a combination of in-house capabilities and a broad network of trusted subcontractors, allowing it to adapt to diverse project requirements and fluctuating market conditions. Diamond Star Logistics prioritizes flexibility, transparency, and responsiveness, ensuring that customers receive timely updates, actionable advice, and reliable execution across multiple transport modes and geographies. This orientation toward customer success is complemented by a deep understanding of Vietnam’s trading landscape and evolving regulatory environment, enabling effective liaison with customs authorities, logistics partners, and carriers to minimize lead times and maximize on-time performance. The company’s service portfolio demonstrates a robust ability to handle small-to-large scale shipments, complex project cargos, and multimodal itineraries, delivering integrated solutions that reduce complexity for shippers while maintaining cost efficiency and service quality. Diamond Star Logistics’ global reach is reinforced by its experience in coordinating worldwide shipments via airfreight and ocean freight, bridging Vietnamese origins and destinations with major markets across the Americas, Europe, and the Asia-Pacific region. While headquartered in Hanoi, the firm maintains operational presence in key port and logistics hubs to support rapid response times, proactive exception management, and hands-on guidance for customers’ evolving needs. The organization emphasizes comprehensive inland trucking capabilities, enabling reliable door-to-door service within Vietnam and cross-border movements to neighboring regions. This inland footprint is complemented by a cadre of project cargo specialists who can manage heavy lift handling, securing appropriate equipment, route planning, and on-site coordination to ensure safe and compliant execution of challenging shipments. In addition to core freight forwarding, the company offers customs brokerage and advisory services, helping clients navigate complex customs procedures and documentation with professional support throughout the clearance process. By combining freight management with consulting on procedural requirements, Diamond Star Logistics seeks to reduce delays, mitigate risk, and accelerate time-to-market for goods moving through Vietnam and beyond. The organization’s commitment to 24/7 support provides clients with around-the-clock access to assistance, issue resolution, and shipment monitoring, reinforcing trust and continuity in operations across time zones and peak periods. The business model centers on a customer-first ethos, prioritizing open communication, proactive problem solving, and collaborative partnerships with shippers, carriers, and logistics providers. Diamond Star Logistics also emphasizes scalable capacity, leveraging an in-house fleet alongside a large network of subcontractors to accommodate peak seasons, project-based demands, and specialty cargo requirements. This approach enables flexible capacity management, selective carrier partnerships, and competitive pricing strategies that align with customers’ evolving logistics strategies. Market focus highlights a global outlook, with emphasis on serving key markets across North America, Europe, South America, and other regions. The company actively pursues opportunities to support exporters and importers in the United States, Canada, Spain, Brazil, Argentina, and New Zealand, among others, offering multi-modal transport options and end-to-end visibility to help clients optimize routing, transit times, and total landed cost. The combination of local expertise, global reach, and service breadth positions Diamond Star Logistics as a compelling option for businesses seeking a Vietnam-based logistics partner capable of handling both conventional freight and complex project cargo. The company’s emphasis on warehousing, transit and cross-border services further reinforces its capability to manage storage, inventory control, and cross-border movements as part of integrated supply chain solutions. For Freightcue platform members and users, Diamond Star Logistics presents a credible, established Vietnamese forwarder with a proven track record, a comprehensive service catalog, scalable inland and global logistics capacity, and a commitment to collaboration, transparency, and value-driven freight management. As a Freightcue partner, the company offers documentation support, competitive pricing, and responsive communication to facilitate efficient bids and routing decisions, enabling buyers and sellers to engage in informed, timely, and cost-effective logistics planning across multiple industries and geographies.