DOLPHIN LOGISTICS HANOI COMPANY LIMITED
Dolphin Logistics Hanoi Company Limited operates as an international freight forwarder under the Dolphin Logistics Group, with historical roots dating back to the Dolphin group established in 1995. The Hanoi entity, established in 2019, functions as a key regional arm offering a comprehensive range of logistics services that support cross-border trade and supply chain operations in Vietnam and beyond. As a member of the Dolphin Logistics network, the Hanoi office benefits from multi-modal shipping capabilities, including sea and air transportation, cross-border land transportation, trucking, and customs clearance within Vietnam. The organization emphasizes a structured approach to warehousing, including general and bonded facilities in Vietnam, and value-added storage and processing services that help customers manage inventory and throughput more efficiently.
Dolphin Logistics Group positions itself as a global service provider with a broad reach, operating through a network that includes hundreds of partners and branches worldwide. The group highlights its reliability and scale by referencing its global coverage and the ability to coordinate shipments across numerous markets through a diversified platform network. This framework enables both single shipments and multi-piece cargo to be served with customized routing and cost optimization strategies, leveraging group-brand scale to negotiate favorable terms and reduce overall shipping costs for clients.
The Hanoi operation aligns with the group’s emphasis on risk management and process transparency. The company notes the adoption of formal quality and information security standards, including ISO-based certifications and an emphasis on secure data handling and traceability through cloud-based platforms. Clients can expect access to online visibility and real-time cargo tracking, supported by an integrated information technology infrastructure designed to streamline freight management and operational oversight. The emphasis on customer service includes a dedicated account management approach, with a single point of contact designed to monitor shipments, provide timely updates, and tailor services to client characteristics and requirements.
From its origin within the Taiwan-based Dolphin group, the Hanoi office benefits from established credentials and recognition within the logistics industry. The group has been listed among top service providers and top freight forwarders in relevant regional evaluations and maintains memberships with professional bodies in the freight forwarding sector. This background supports a focus on compliance, professional standards, and continuous improvement across operations, including customs clearance processes that help mitigate regulatory risk and facilitate smooth import and export activities.
In summary, Dolphin Logistics Hanoi Company Limited combines regional expertise in Vietnam with the scale and capabilities of the Dolphin Logistics Group. Its service portfolio encompasses air and sea freight, cross-border land transportation, trucking, warehousing (including bonded facilities), storage and processing, and customs clearance. The company emphasizes technology-enabled transparency, risk management, and client-focused service delivery aimed at reducing costs, improving lead times, and ensuring secure, compliant movement of goods across borders.
