San Francisco, CA - Flexport (San Francisco, Head Office)
San Francisco, CA - Flexport (San Francisco, Head Office)
Overview
Flexport operates as a technology-enabled global logistics platform that aims to streamline international trade for buyers, sellers, and logistics partners. The organization positions itself as a cloud-based platform connecting multiple participants in global trade, including importers, exporters, carriers, warehouses, customs brokers, and government agencies. The platform consolidates various logistics services under one digital umbrella, enabling visibility, collaboration, and control across the supply chain.
Key Services
Flexport provides a range of logistics offerings, including ocean and air freight, with a focus on transparency and cost control through SKU-level visibility and real-time tracking. The ocean freight service encompasses Full Container Load (FCL) and consolidation options, while air freight addresses expedited shipments and tailored planning with live updates.
Customs and Compliance
Through Flexport Customs, the company emphasizes efficient customs clearance and duty optimization. The service leverages trade data and advisory capabilities to support importers and exporters in navigating complex regulatory environments, even for clients who do not ship with Flexport.
Trucking and Ground Operations
Flexport positions trucking as an integrated component of its platform, covering drayage and other ground movements. The control-tower approach enables shipment milestone tracking from dispatch to delivery, providing end-to-end visibility for both international and domestic freight.
Fulfillment and E-commerce Integration
Flexport Fulfillment offers nationwide delivery with strong on-time performance and supports direct-to-consumer (DTC) and business-to-business (B2B) fulfillment. The service integrates with more than 30 e-commerce retailers and marketplaces, backed by a Seller Portal that delivers end-to-end visibility and control over inventory and orders.
Technology and Data Management
A core differentiator for Flexport is its emphasis on digitizing freight forwarding processes. The platform focuses on structuring supply chain data so that shipments can be tracked precisely from purchase order creation through clearance and final delivery. This data-driven approach is complemented by dedicated teams that provide guidance and support at various stages of the shipment lifecycle.
Customer Experience and Scale
Flexport serves a diverse client base, ranging from growing brands to large multinational corporations. The combination of a technology platform and human expertise supports more predictable logistics performance, with emphasis on visibility, cost management, and rapid problem resolution.
Global Footprint and Objectives
The company highlights its global reach and local on-the-ground expertise, underscoring its ability to coordinate shipments across international borders and deliver to customers worldwide. Flexport’s platform-centric strategy aims to simplify global trade by reducing fragmentation and enabling collaboration among all trading partners.
Notes
Content highlights include capabilities in ocean and air freight, customs brokerage and consulting, trucking, fulfillment, and e-commerce marketplace integrations. The emphasis is on end-to-end visibility, data-driven decision making, and scalable logistics solutions for a wide range of clients.
