Miami, FL - LS Global Group LLC (Miami, Head Office)

LS Global Group LLC is a Miami based nearshore outsourcing and technology partner for freight forwarders that helps modern logistics companies scale their operations with a blend of people, process, and advanced digital tooling. The company specializes in operational staffing across Latin America and the Balkans, enabling freight forwarders to expand their global footprint with culturally aligned, multilingual talent who can integrate smoothly into existing teams. Beyond frontline operations, LS Global Group provides comprehensive back office support, including documentation, customer service, tracking, quoting, and end-to-end freight operations management. This end-to-end capability is designed to remove bottlenecks, accelerate order processing, improve reliability, and deliver a more consistent customer experience across geographies and time zones. By combining nearshore talent with sophisticated technology, LS Global Group creates a scalable operating model that helps logistics providers reduce cycle times, increase visibility, and deliver superior service to shippers and partners alike. The company has built a portfolio of services that spans outsourcing and nearshoring strategies, IT services tailored to logistics, and AI driven automation that reduces repetitive manual tasks while preserving accuracy and compliance. Central to their value proposition is Alby, an AI powered sales and outreach platform for logistics that automates deep research, writes personalized emails, and coordinates multi channel outreach to grow freight forwarding business. This platform level capability aligns with the broader objective of LS Global Group to be more than a staffing firm or software supplier; it aims to be a technology enabled operations partner that can design, implement, and sustain more efficient logistics workflows while also fueling business development through data driven outreach. Eastern Europe represents the core hub for high quality, scalable support, with Kosovo and nearby regional centers delivering consistent service with cultural and time zone alignment that resonates with global clients. Latin America remains a strategic option for proximity to North American markets, language specialization, and cost efficiency, allowing LS Global Group to tailor delivery models to the specific needs and profiles of different clients. The combination of nearshoring advantages, a global reach, and deep logistics domain expertise yields measurable business impact: accelerated ramp up and resource deployment, reliable service delivery around the clock, and rapid access to logistics talent that understands regulatory requirements, carrier integrations, and documentation standards across various jurisdictions. Clients frequently report substantial productivity gains, cost optimization, and enhanced process discipline through a close partnership with LS Global Group, driven by a culture of continuous improvement and a focus on results. The company emphasizes data security, privacy, and compliance as foundational elements of its operating model, implementing enterprise grade security protocols, GDPR compliance, rigorous data handling processes, and comprehensive NDAs to protect client information and ensure confidentiality across all engagements. The combination of robust governance, scalable talent pools, and technology enabled workflows positions LS Global Group as a strategic partner for freight forwarders seeking to modernize their operations without sacrificing control, quality, or speed. For freight forwarders exploring new markets or expanding existing routes, LS Global Group offers a route to enhanced efficiency through nearshore resources, integrated IT solutions, and automated processes, all supported by a delivery model that emphasizes rapid deployment, cultural alignment, and measurable outcomes. In the rapidly evolving logistics landscape, the partner’s ability to blend human expertise with AI driven automation and platform based outreach makes LS Global Group a compelling option for freight forwarders seeking sustainable growth, better customer experiences, and more transparent collaboration across their network. From the Freightcue platform perspective, LS Global Group presents a scalable, technology enabled logistics partner that combines nearshore talent, advanced IT capabilities, and AI powered outreach to deliver cost effective, high quality freight operations support and strategic growth opportunities for freight forwarders worldwide.