Memphis, TN - Mallory Alexander International Logistics (Memphis, Headquarter, Head Office)

Mallory Alexander International Logistics is a privately held, Memphis-based global logistics provider with a storied history spanning more than a century. As a mature 3PL partner, the company combines deep industry expertise with a technology-driven platform to deliver end-to-end supply chain solutions that span import and export, ocean and air freight, domestic transportation, warehousing, and value-added services. With a broad footprint that includes a nationwide office network and strategically located warehouses, Mallory Alexander serves a diverse customer base across multiple industries, including hi-tech, paper, lumber, cotton, and fine arts. The organization has earned notable certifications and accolades that underscore its commitment to quality, security, and compliance, such as ISO 9001:2015 and C-TPAT, as well as recognition like the President’s E‑Award for Exporting Excellence. The combination of a long-standing physical network and a modern, technology-enabled ecosystem positions Mallory Alexander as a robust partner for complex supply chains that demand reliability, visibility, and scalable capacity.

A core strength of Mallory Alexander lies in its comprehensive service portfolio. The company provides freight forwarding, customs brokerage, NVOCC operations, international and domestic air transportation, domestic transportation options (truckload, LTL, intermodal), warehousing, and logistics consulting. Its consulting capabilities cover critical areas such as C-TPAT security, freight audit, duty drawback, regulatory compliance, and Foreign-Trade Zone (FTZ) implementation and optimization. In practice, this enables customers to achieve cost efficiency, risk mitigation, and streamlined regulatory adherence across global trade activities. Mallory Alexander emphasizes a technology-forward approach, leveraging a Middleware platform and the CargoWise One (CW1) system to orchestrate global freight management, customs activities, and integrated accounting. This technology backbone is designed to automate workflows, support real-time data exchange with carriers and customers, and enable scalable operations across a multi-service supply chain.

Operationally, Mallory Alexander operates a substantial warehousing network, including more than two million square feet of U.S. warehousing capacity. The company differentiates itself through both public and contract warehousing models, offering receiving, storage, order processing, shipping, inventory management, labeling, kitting, EDI/Internet communications, and transportation management. The warehousing ecosystem is fully RF-enabled and integrated with the global freight management system, ensuring seamless data flow between warehouse activities and transportation execution. The network extends globally with 33 domestic and international contract warehouse locations, enabling centralized control over inventory, optimization of inter-warehouse movements, and scalable capacity for seasonal or project-driven demands. Mallory Alexander also highlights its cross-border capabilities, including a strategic footprint on the Texas–Mexico border with a focal Laredo operation and access to more than ten distribution centers totaling hundreds of thousands of square feet to manage Northbound and Southbound flows efficiently.

Integral to its service delivery is Mallory Alexander’s emphasis on security, reliability, and continuous improvement. The company communicates a strong commitment to business continuity, with mission-critical systems hosted in industry-standard data centers and replicated across primary and backup sites to ensure availability even in the face of disruptions. The technology suite is complemented by robust cybersecurity, antivirus, and threat monitoring measures, underpinning the secure handling of sensitive shipment and customer data. This security posture supports a high level of service reliability, complemented by a demonstrated on-time performance track record and 24/7 customer support that helps clients navigate global logistics challenges around the clock.

From an operational perspective, Mallory Alexander employs a suite of technology-enabled capabilities designed to increase visibility and control across the supply chain. Key elements include: (1) CW1, a modular, integrated global freight management platform that coordinates order management, forwarding, customs brokerage, and accounting through a unified workflow; (2) extensive EDI capabilities (including ANSI X12 and EDIFACT) and middleware supporting XML and UDF formats, enabling efficient data interchange with customers, carriers, and trading partners; (3) electronic connectivity with major ocean portals (GT Nexus, INTTRA, CargoSmart) and seamless integration with leading steamship lines; and (4) MyMallory, a family of customer-facing portals (Management Portal, Supply Chain Visibility, and Warehouse Management) that deliver real-time shipment status, order management, and online booking capabilities with single sign-on access to related portals. The WMS supports functions such as pick sequencing, lot tracking, FEFO/FIFO, cycle counting, and advanced reporting, while maintaining interoperability with UPS and FedEx for small parcel shipments and supporting wide-ranging EDI requirements (e.g., 856, 940, 943, 944, 945).

Mallory Alexander’s service philosophy extends beyond transportation to include value-added offerings that help customers optimize their entire logistics ecosystem. Value-added services encompass reverse logistics, inventory management, labeling, kitting/assembly, pick/pack operations, inter-warehouse product movement, temperature-controlled handling, and specialized handling through equipment such as lift gates and cranes. The company emphasizes a customer-centric, “One Source – One Call” approach for integrated service delivery, with a focus on on-time performance, reliability, and proactive problem-solving. In addition to traditional logistics services, Mallory Alexander maintains a dedicated project cargo capability with more than 25 years of experience in managing complex, heavy-lift, and multi-modal shipments, including air charter, crane and rigging, barge transportation, and specialized destination services. This capability supports customers across industries such as energy, manufacturing, and infrastructure that require turnkey project logistics solutions.

From a governance and certifications perspective, Mallory Alexander has earned the President’s E-Award for Exporting Excellence and the President’s E-Star Award for the promotion of U.S. exports, highlighting its leadership in global trade facilitation. The company’s ISO 9001:2015 certification attests to its formal quality management processes, while C-TPAT certification reflects its commitment to supply chain security and risk management. These credentials reinforce customers’ confidence in Mallory Alexander as a compliant, security-conscious partner capable of sustaining rigorous performance standards in international trade.

The geographic and sector breadth of Mallory Alexander is complemented by its focus on industry-specific requirements. The company serves manufacturers, retailers, and other shippers, providing tailored solutions that address the unique needs of hi-tech, paper, lumber, cotton, and fine arts sectors, among others. Its cross-border operations in Mexico, including Ensenada, Monterrey, Progreso, Veracruz, Lazaro Cardenas, Nuevo Laredo, Altamira, Mexico City, Manzanillo, and Coatzacoalcos, illustrate its capability to manage complex regional supply chains and to synchronize North American logistics flows with local compliance and documentation processes. On the U.S. side, Mallory Alexander maintains a broad footprint across North America and beyond, with a global headquarters and partner network designed to deliver consistent service levels regardless of geography or market conditions.

A notable element of Mallory Alexander’s technology strategy is its emphasis on visibility and proactive management of supply chain events. MyMallory SCV (Supply Chain Visibility) provides authorized users with real-time access to shipment headers, milestones, container and packing details, vessel and voyage information, and customs declarations related to import/export activities. The platform also enables ad hoc reporting, online bookings, and access to critical documentation, empowering customers to make informed decisions and act quickly in response to supply chain disruptions. When integrated with MyMallory Warehouse Management, the solution supports end-to-end control of inventory, receipts, and outbound shipments across multiple warehouses, enhancing operational efficiency and accuracy.

In terms of market positioning, Mallory Alexander combines a historically grounded, network-centric model with a modern technology stack and a broad service catalog designed to meet today’s global logistics demands. Its public and contract warehousing capabilities, robust cross-border and regional operations, and depth of value-added and consulting services position the company as a versatile partner for customers seeking integrated supply chain solutions. The company’s emphasis on compliance and security, reinforced by C-TPAT participation and access to regulatory consulting (M-Pact Solutions) for trade compliance, further strengthens its ability to support customers navigating complex regulatory landscapes. The convergence of a long-standing operational base with advanced automation, data exchange, and customer portals creates meaningful value for Freightcue’s directory audience, enabling prospective clients to assess Mallory Alexander’s capabilities, request quotes, and compare performance against other global logistics providers within a single, searchable platform.

From a Freightcue platform perspective, Mallory Alexander stands out as a mature, technology-enabled 3PL with a proven track record, extensive cross-border and project cargo capabilities, and a scalable network designed to support global supply chains across diverse industries. Its combination of quality certifications, security standards, and a comprehensive technology ecosystem offers Freightcue users a compelling case for evaluating Mallory Alexander as a reliable, end-to-end logistics partner capable of delivering transparent pricing, efficient document handling, and collaborative, data-driven supply chain optimization across multiple geographies.