Kernersville - Ford Solutions, LLC
Kernersville - Ford Solutions, LLC is a United States-based firm operating from Kernersville that focuses on workplace mediation, soft skills training, and related advisory services. The company emphasizes helping organizations manage inevitable workplace conflict in a competent manner, with aims to save time and money while reducing the risk of disputes escalating to formal litigation.
Core focus areas include workplace mediation for internal disputes between employees, provided both in person and online. This service is designed to address conflicts directly, facilitate communication, and help restore productive working relationships. By mediating disputes, Kernersville - Ford Solutions, LLC seeks to offer a constructive alternative to traditional conflict resolution that may otherwise lead to court proceedings. The firm positions mediation as a strategic tool to sustain organizational harmony and align conflict management practices with the client’s values.
In addition to mediation, the company offers soft skills training aimed at improving communication, conflict resolution, emotional intelligence, assertion, negotiation, de-escalation, and related interpersonal competencies. These training programs are designed for a broad audience within organizations, including leaders, managers, HR professionals, and frontline staff. The training materials and sessions cover topics such as dealing with difficult behavior, nonverbal communication, customer service, stress management, diversity and inclusion, and other elements that contribute to effective workplace interaction.
A notable service offering is conflict coaching, which targets supervisors, managers, and executives who recognize the importance of relational soft skills for career advancement. Through coaching, individuals can develop a more nuanced understanding of how to manage relational dynamics, resolve tensions, and support organizational goals.
The firm also provides programs to address team dysfunction. By guiding teams through structured processes, Kernersville - Ford Solutions, LLC aims to restore collaborative functioning and foster a healthier team dynamic. This may include facilitating sessions that uncover root causes of dysfunction, establish norms, and implement actionable steps to improve performance and morale.
HR professionals are a specific audience for the company, with training designed to meet expectations from professional bodies such as HRCI and SHRM. The organization offers HR mediation training to equip professionals with the skills required to mediate internal workplace conflicts in line with industry standards. This training can be delivered as part of in-house mediation programs, enabling organizations to build ongoing capability within their HR teams.
Another service described is 360-degree fact-finding, a confidential process that gathers input from multiple sources to produce a comprehensive report. The resulting findings come with developmental recommendations tailored to the organization’s context. This approach supports evidence-based problem solving and guides subsequent actions to improve workplace relations.
Leadership and credibility are underscored by the firm’s founder, John Ford, BA, LLB, who is described as an experienced workplace mediator and trainer and author of Peace at Work. The emphasis on leadership and practical expertise suggests a focus on applying mediation principles through real-world scenarios and learning resources.
Educational resources are available online, including a fully online course designed for individuals seeking mediation fundamentals applicable to HR professionals. The online program provides access to instructional videos, demonstration content, and related reading materials, enabling self-paced learning. Materials referenced include a book and a practical mediation demonstration, which can be accessed through a learning management system. The online delivery model is described as flexible, with immediate access to all course materials upon registration. Customer testimonials highlight the perceived value and thoroughness of the course materials and demonstrations.
Overall, Kernersville - Ford Solutions, LLC presents a portfolio that centers on practical mediation services, leadership development, HR capability building, and structured processes to enhance workplace harmony. The firm’s approach appears to bridge theoretical concepts with hands-on training and facilitation, offering organizations a suite of tools to address conflicts proactively and to promote a more conflict-competent work environment.
If you are evaluating conflict management resources, Kernersville - Ford Solutions, LLC provides options ranging from direct mediation services to HR-focused training and coaching. The organization’s methodology emphasizes practical application, adherence to industry standards for HR professionals, and scalable programs that can be customized to align with an organization’s values and goals. While the content highlights a strong emphasis on resolving internal workplace disputes and developing interpersonal skills, potential clients may wish to explore specific program outlines, scheduling, and accreditation details to determine fit for their organizational needs.
