Interlog USA
Interlog USA is a freight forwarder headquartered in Minneapolis, United States, with a history dating back to 1995. The company was once owned by a major ocean carrier and has since positioned itself as a forwarder that aims to move beyond traditional, price-driven models. The firm emphasizes trust, transparency, and the use of current tools and software to manage shipments more effectively. A notable point in their approach is the active involvement of their own sales team, which handles a large share of shipment nominations, signaling a commitment to direct customer engagement and accountability.
From its inception, Interlog USA has prioritized client-centric service and clear, consistent communication. The organization has invested in marketing and outreach, indicating a proactive stance in building relationships and expanding its network. The company has joined industry networks such as JC Trans to connect with like-minded partners who share a focus on competitiveness through value rather than purely price, and on continuous improvement of service delivery.
Interlog USA distinguishes itself through an inverted organizational philosophy where staff are empowered to make decisions. This aims to reduce delays caused by multi-layered management and misinterpretations, with a culture that rewards problem-solving and cross-departmental collaboration rather than revenue-driven incentives. The team is described as vigilant and responsive, with a commitment to providing clients with timely updates and practical solutions rather than excuses when issues arise.
The company’s published materials highlight a philosophy of reducing frustration in the transportation process by removing assumptions and basing actions on data-driven, research-backed processes. They report dedicating resources to listening to shippers across the United States to understand what drives efficient freight forwarding decisions. A key concept mentioned is SHIELD, a framework designed to address core industry challenges by offering transparent expectations, reliable communication, and role-specific visibility to clients.
Interlog USA also emphasizes a balanced network of partners and vendors. The organization describes having deep relationships in key regions that account for a large share of global trade, allowing for multiple carrier options while maintaining accountability and service cohesion. The emphasis on collaboration with a diverse set of carriers and final-mile providers suggests a strategy focused on flexibility and resilience in the supply chain.
The profile materials communicate a selective client approach. Interlog USA seeks growth-oriented, performance-driven shippers who value direct decision-making and a straightforward engagement model. This approach is presented as a way to ensure that both parties—the forwarder and the client—share clear expectations and measurable outcomes. Overall, Interlog USA presents itself as a forward-looking logistics partner that prioritizes real-world problem solving, dependable communication, and sustained partner relationships over transient cost advantages.
While the available sources describe the company’s philosophy, people-centric culture, and network strategy, they do not provide specific details about service lines such as air, ocean, or land operations, nor explicit certifications or project cargo capabilities. The narrative does, however, underline an emphasis on reliable, transparent service and a desire to continually improve through actionable insights and stakeholder collaboration. For potential clients assessing Interlog USA, the focus would likely be on the firm’s commitment to accountability, proactive communication, and a practical, research-informed approach to freight forwarding in the U.S. market and beyond.
