Chicago, IL - Primary Freight Services, Inc. (Chicago, Branch)

Primary Freight Services, Inc. is a Chicago-based freight forwarder with a rich history dating back to its founding in 1997. Built on a foundation of responsive service, strong global reach, and a commitment to operational excellence, the company delivers comprehensive transportation solutions that span both global and domestic markets. With a strategic footprint that includes offices in key gateways such as Chicago, Los Angeles, and the New York/New Jersey corridor, Primary Freight combines regional strength with a broad, multinational network to help shippers across industries navigate the complexities of modern logistics. The company is renowned for its long-standing dedication to customer service, a cornerstone that has helped it earn the trust of clients who seek reliability, transparency, and measurable results in their supply chain operations. Primary Freight’s experience across diverse industries enables it to tailor solutions to a wide range of product types, regulatory requirements, and timelines, ensuring shipments arrive on time, in full, and in optimal condition. This approach positions Primary Freight as a trusted partner for businesses looking to optimize their logistics footprint while maintaining focus on core competencies and strategic priorities. The organization emphasizes end-to-end logistics capabilities, integrating transportation management with warehousing, distribution, and value-added services to deliver cohesive supply chain outcomes. In today’s fast-evolving logistics landscape, Primary Freight serves as a capable ally for shippers who require a proactive, technology-enabled partner able to orchestrate complex movements with precision. The company’s service philosophy centers on delivering long-term value, not just short-term cost reductions, a stance reflected in its client-focused processes, data-driven decision making, and commitment to measurable performance outcomes. This is complemented by a culture that prioritizes collaboration, accountability, and continuous improvement, ensuring that customer needs drive every operational decision and every service interaction. As a firmly established player with a global mindset and a domestic backbone, Primary Freight is well-positioned to support manufacturers, distributors, retailers, and project-based clients seeking reliable freight forwarding, integrated logistics, and end-to-end supply chain solutions. The combination of air and ocean freight expertise with domestic transportation, warehousing and fulfillment, and specialized project cargo capabilities enables the company to address both ongoing, routine shipments and oversized, time-sensitive projects with equal competence. Primary Freight’s value proposition rests on a seamless blend of capabilities, technology-enabled visibility, and a client-centric service model that emphasizes proactive communication, collaborative problem-solving, and transparent performance metrics. This alignment helps customers gain logistics resilience, improved service levels, and greater control over total landed costs, while also enabling more predictable lead times and enhanced supply chain predictability. The organization’s service portfolio includes integrated logistics services that cover the end-to-end lifecycle of a shipment, warehousing and fulfillment solutions backed by technology, and robust international and domestic transportation options. The ocean freight portfolio spans both full container load and less-than-container-load offerings, providing flexibility to optimize cost and transit times across global trade lanes. The air freight capability is supported by a fully certified and licensed indirect air carrier program, ensuring reliable air transportation for time-critical shipments. In addition to traditional freight forwarder services, Primary Freight emphasizes intermodal domestic transportation to realize savings and boost return on investment, and it provides oversized and project cargo solutions designed to handle complex shipments that require specialized routing, packaging, and handling. The company also highlights its commitment to value-driven service, prioritizing long-term client value and sustainable partnerships over short-term price competition. This client-centric orientation, coupled with a global reach and deep logistical expertise, positions Primary Freight as a strategic partner for organizations seeking to optimize their supply chains in an increasingly interconnected and competitive marketplace. Primary Freight communicates a clear mission to be a solution-based organization that delivers real value through a combination of award-winning customer service, robust technology, and an intimate understanding of global freight markets. The company outlines its core values as integrity, drive, creativity, and commitment, underscoring a culture that seeks to extend the same level of care and professionalism to clients as well as to local communities. With a broad portfolio of capabilities including extended domestic services, intermodal options, warehousing, order fulfillment, e-commerce logistics, purchase order tracking, project cargo, and on-forwarding services, Primary Freight presents a comprehensive suite of offerings designed to meet the evolving needs of today’s supply chains. Its emphasis on technology-backed warehousing and fulfillment services helps clients improve inventory control, order accuracy, and speed to market, while its intermodal and cross-border expertise supports efficient movement across regional and international borders. The company’s integrated approach enables customers to consolidate services under a single trusted partner, reducing process complexity, improving visibility, and driving operational efficiencies across the entire logistics continuum. For shippers evaluating logistics providers within Freightcue’s global directory, Primary Freight offers a compelling blend of reliability, scale, and capability, with a track record of serving a diverse client base across industries and regions. The platform perspective is that Primary Freight exemplifies the kind of forward-thinking, customer-centric forwarder that Freightcue aims to highlight—one that combines deep subject matter expertise with modern technology to deliver measurable value, transparent communication, and collaborative pricing that aligns with client objectives. Freightcue users seeking end-to-end logistics solutions can expect a partner that can manage supply chain design, transportation execution, warehousing and distribution, and specialized cargo handling within a unified operating model. This alignment supports inquiries, quotes, and supplier evaluations on Freightcue by providing a clear, comprehensive profile that reflects the company’s service scope, geographic reach, and commitment to customer success. In short, Primary Freight Services represents a mature, capable, and adaptive logistics partner that can support both routine shipments and complex projects, delivering reliable performance and a proactive, service-driven experience. As the digital logistics landscape continues to evolve, Primary Freight remains focused on leveraging technology to improve shipment visibility, optimize routing, and enhance collaboration with clients and carriers alike. For organizations requiring scalable logistics solutions that adapt to changing markets, Primary Freight delivers a robust platform of services designed to drive efficiency, reduce risk, and accelerate supply chain resilience. Freightcue stands to benefit from showcasing this profile as a mature, globally aware freight forwarding partner with a proven commitment to service excellence and long-term value creation.