Chicago, IL - Clutch Global Logistics, Inc. (Chicago, Head Office)
Chicago, IL - Clutch Global Logistics, Inc. (Head Office) is a US-based freight forwarder established in 1993. As a long-standing member of industry associations such as NCBFAA, OTI, NVOCC, IAC, and IATA, the company emphasizes a customer-centric approach to international logistics. The firm highlights its operational philosophy, which prioritizes partnership, transparency, personalized service, proactive issue prevention, and robust technology, including 24/7 web tracking and streamlined processes.
Service scope includes air freight with contracts and space on major airlines, and ocean freight through direct contracts with large steamship lines, offering a range of options for both FCL and LCL services. Clutch Global provides comprehensive ground transportation within the USA, covering full truckload (FTL), less-than-truckload (LTL), and local pickup and delivery to ensure last-mile support.
Customs brokerage is a core capability, with a dedicated full-time team and Remote Location Filing (RLF) capabilities to handle cross-border clearances efficiently and compliantly. The company also maintains dedicated resources and processes for project cargo, designed to support complex and time-sensitive shipments.
In addition to traditional freight services, Clutch Global Logistics has experience supporting trade shows and rollout activities, offering specialized coordination for events and large-scale exhibitions. The overall approach centers on minimizing horror stories common in logistics by focusing on the customer experience, honest communication, and a single point of contact from start to finish. The organization emphasizes a proactive stance to prevent issues and to provide proactive answers to clients.
While the website content emphasizes the breadth of services and customer-focused philosophy, specific operational details such as internal workflows, regional networks beyond the Chicago head office, and pricing structures are not disclosed in the available materials. The company presents itself as a global-forwarding partner capable of handling complex, multi-modal shipments with an emphasis on reliability and proactive service.
