Boston, MA - Highland Forwarding, Inc. (Boston, Head Office)
Highland Forwarding Inc. operates as a global freight forwarder focused on international logistics across the USA and Canada, with a central customer service location that coordinates both exports and imports from a single point of contact. Established in 1998, the company has grown significantly over the years and has been recognized for rapid expansion in the mid-2000s. Its stated approach emphasizes uniform pricing, competitive rates, and consistent service through centralized oversight of operations, which aims to deliver reliable performance within promised timeframes.
The firm provides international freight forwarding services for air and ocean shipments, handling both import and export movements to and from the United States and Canada. Highland Forwarding highlights a commitment to personalized service, including consultative guidance on routing designs tailored to each shipment, and aim to simplify the customer experience by maintaining a detailed electronic profile for each client so repeat orders can be processed efficiently. The company positions itself as a partner to shippers, offering continuous support and a direct line of communication for shipments across North America, without maintaining a network of separate branch offices.
A notable facet of Highland Forwarding’s offering is its related entity, Highland Project Logistics, which specializes in oversize and project cargo and provides door-to-door solutions for shipments of various sizes. This capability complements the company’s traditional air and ocean forwarding services and supports complex logistics projects. The organization emphasizes its extensive experience in handling shipments to and from a broad range of ports and airports, including major U.S. and Canadian hubs, and it references a robust, customer-centric service model designed to respond quickly to quotation requests and shipment inquiries.
The available content also indicates a diversified corporate profile, with emphasis on multilingual capabilities among staff and a strong focus on customer relationships and performance. Highland Forwarding presents itself as a long-standing, family-influenced logistics partner with a presence that underscores reliability and responsive service. While the public material notes a comprehensive set of services, potential customers should verify current service scope, coverage, and any updates to its network strategy through direct inquiry, given the dynamic nature of international freight and the potential impact of external disruptions on routings and schedules.
Overall, Highland Forwarding appears positioned to serve mid-market shippers requiring dependable air and ocean freight services within the North American region, complemented by project cargo expertise to accommodate oversized and specialized shipments.
