Samut Prakan - Grand Emporium Logistics Co.,Ltd. (Samutprakarn, Head Office)

FGL is a premier global logistics service provider operating in Thailand, delivering comprehensive, end-to-end supply chain solutions for a diverse range of customers across international borders and domestic markets. With a steadfast emphasis on reliability, efficiency, compliance, and technology-enabled operations, FGL positions itself as a trusted partner for shippers seeking to optimize every stage of the logistics journey—from planning and procurement to movement, storage, and final delivery. The company’s service portfolio is designed to cover the full spectrum of modern logistics needs, ensuring that customers can manage complex supply chains with a single, integrated partner rather than coordinating multiple vendors. Core capabilities include multi-modal international freight forwarding across air, sea, and road transportation, robust customs clearance, strategic warehousing and distribution, value-added packing and handling for heavy cargo, and nationwide transportation services that accommodate both full truckload (FTL) and less-than-truckload (LTL) requirements. In addition, FGL provides cargo insurance brokerage to help clients mitigate risk and safeguard shipments throughout the supply chain. A distinguishing feature of FGL is its commitment to technology as a differentiator in logistics execution. The company has developed a sophisticated logistics platform and ongoing application development initiatives designed to streamline operations, improve visibility, and enable seamless data exchange through APIs and EDI integrations. This digital foundation supports not only day-to-day freight management but also strategic activities such as capacity planning, rate optimization, real-time tracking, and performance analytics, empowering customers to make informed decisions and respond quickly to dynamic market conditions. As a global logistics provider, FGL demonstrates scale and reach that enable it to support large and complex supply chains. The organization employs a substantial workforce to sustain service levels, with thousands of professionals and a wide network of offices and facilities that collectively enable rapid response times and regional coverage. This scale is complemented by a robust fleet and logistics space portfolio, including thousands of trucks and millions of square meters of warehousing and distribution capacity, which allows FGL to execute diverse workloads—from standard consumer goods distribution to specialized projects and time-sensitive shipments. Headquartered in Bangkok, FGL is committed to expanding its international footprint across Asia, North America, and other key regions to meet evolving customer needs and to support global trade flows. The company’s strategic emphasis on growth is matched by a deep operating discipline that encompasses regulatory compliance, customs expertise, and proactive risk management, ensuring that shipments move smoothly through border procedures and adhere to international standards and local requirements. In practice, FGL’s One Stop Solution approach integrates four critical dimensions of service: international freight forwarding, customs clearance, warehousing and distribution, and technology-enabled logistics management. By coordinating these elements under a unified governance and service model, the company helps clients reduce handoffs, minimize delays, and optimize inventory levels across multiple markets. From a customer experience perspective, this integrated model translates into end-to-end visibility, consistent performance, and predictable outcomes—key factors for businesses pursuing international growth, omnichannel strategies, and cross-border e-commerce fulfillment. The company’s service philosophy extends beyond transport and storage to include specialized handling, project cargo, and niche capabilities that address unique industry requirements, such as heavy lift movements and complex cross-border movements, while maintaining strict adherence to safety, quality, and regulatory standards. FGL also emphasizes global network resilience and seamless cross-border operations, leveraging partnerships and a broad service footprint to extend reach beyond national borders. The organization actively communicates its capabilities through multi-channel storytelling, customer case studies, and technical resources that illustrate how its platforms and processes integrate with customer systems. This is complemented by a strong focus on industry best practices, standardization, and continuous improvement, ensuring that the company remains competitive in a rapidly evolving logistics landscape. Across regional markets, FGL demonstrates significant local expertise alongside global capabilities; its Thai base serves as a hub for international trade and cross-border logistics while regional teams in various markets support local compliance, customer service, and last-mile execution. The company highlights its commitment to comprehensive coverage within Thailand—enabling efficient distribution to modern trade outlets, traditional imports and exports, and omnichannel channels—while also enabling national reach through a wide network of warehouses, distribution centers, and last-mile capabilities. In addition to core logistics functions, FGL emphasizes value-added services that help customers differentiate themselves in competitive markets. This includes packaging, labeling, kitting, light assembly, and other post-production services designed to improve product readiness and speed-to-market. The flexibility of service configurations and pricing options further enhances FGL’s appeal to a broad spectrum of customers, from small and medium-sized enterprises to large multinational corporations. From a governance and compliance standpoint, FGL maintains robust internal expertise in customs, tax and regulatory matters, supported by a legal-services orientation that helps clients navigate complex import/export requirements, licensing processes, and regulatory filings. This integrated approach reduces the risk of delays, penalties, or non-compliance issues that can arise during cross-border transactions. The company’s emphasis on regulatory relationships is complemented by a cooperative rapport with government agencies, customs authorities, and other stakeholders, facilitating smoother regulatory interactions and faster clearance for shipments. In terms of technology strategy, FGL is committed to continuous innovation in logistics platforms and applications. The platform development efforts focus on online management of warehousing and transportation, digital documentary workflows for cross-border filings, and advisory services to tailor IT solutions to customer needs. The goal is to provide customers with transparent, real-time access to critical data, including inventory status, shipment tracking, duty and tax information, and regulatory documentation, all accessible through secure, scalable interfaces. For customers engaging in cross-border commerce, the platform enables efficient management of international compliance tasks, including import/export registrations, licensing, and electronic data exchanges that connect customers with customs authorities and other regulatory bodies. Beyond technology, FGL’s market positioning reflects a philosophy of holistic supply chain management—one that integrates physical movement, storage, regulatory compliance, and information systems into a cohesive, service-oriented model. The company’s offering is designed to support a wide array of industries, from consumer electronics and fast-moving consumer goods to industrial equipment, automotive components, and project cargo. This breadth of capability is complemented by a dedicated focus on e-commerce and omnichannel fulfillment, recognizing the growing importance of online sales channels, rapid delivery expectations, and the need to manage pure-play online orders alongside traditional retail shipments. The e-commerce dimension includes cross-border fulfillment services that help sellers reach global customers with efficient, reliable service levels, secure payment handling, and accurate order processing. In practice, customers can expect end-to-end solutions that simplify international procurement, enhance visibility, and streamline tax and regulatory compliance. The company’s emphasis on service quality, operational discipline, and scalable technology makes it possible to orchestrate complex supply chains with consistent performance, even in peak seasons or during supply disruptions. FGL’s approach to customer engagement includes an emphasis on collaboration, transparency, and continuous improvement. By providing detailed performance metrics, real-time status updates, and proactive communication, the organization aims to build long-term partnerships with clients that extend beyond single shipment transactions. The result is a relationship-based services model that aligns with customers’ strategic objectives, whether those objectives involve expanding into new markets, optimizing inventory across multiple regions, or accelerating time-to-market for new products. For FreightCue’s directory and marketplace platform, this profile highlights a tech-forward, globally enabled, full-service logistics partner with strong local capability and a track record of scalable operations. The combination of a broad service suite, a robust digital platform, and a multinational footprint aligns well with FreightCue’s goal of connecting shippers with reliable providers capable of handling diverse requirements—from standard freight forwarding to complex project cargo and cross-border e-commerce fulfillment. In the FreightCue ecosystem, such a partner would be well-suited to participate in quote exchanges, comparative evaluations, and customer feedback cycles, offering competitive rates, transparent service levels, and the ability to integrate with clients’ systems through APIs and EDI. From a platform perspective, FGL’s capabilities translate into meaningful advantages for FreightCue users: automated documentation flows, visibility across the supply chain, scalable warehousing and distribution capacity, and a flexible service model that can adapt to changing demand patterns. The company’s focus on regulatory compliance, risk management, and insurance brokerage also provides added value for freight forwarders and exporters who seek end-to-end solutions with reduced exposure to regulatory risk and shipments’ financial exposure. In summary, FGL presents a compelling value proposition for FreightCue’s directory: a globally oriented, technology-enabled logistics partner with deep expertise in customs and regulatory affairs, extensive warehousing and fleet capacity, and a comprehensive set of services designed to support international trade and domestic distribution. The combination of scale, service breadth, and digital capability positions FGL as a strategic option for customers pursuing cross-border growth, omnichannel fulfillment, and project logistics in a dynamic global marketplace. As FreightCue continues to grow its community of freight forwarders and rating-enabled providers, profiles like FGL illustrate how a mature, platform-ready logistics partner can deliver reliable performance, actionable data, and collaborative relationships that help shippers optimize costs and service levels across complex supply chains.