Bangkok - Freight Deadbeats Co., Ltd. (Bangkok, Head Office)

FDB Collections Company, Ltd. is a Bangkok-based international debt recovery specialist serving the freight forwarding and logistics industry. Since its inception in 2010, the firm has built a global footprint that spans well over a hundred countries, driven by a results-focused model designed to align incentives with client outcomes. The core proposition is simple and client-friendly: no upfront fees and a contingent fee paid only from recovered funds. The standard contingency fee is 25% of the recovered debt, with a 10% discount extended to members of the WCAworld network. This pricing approach emphasizes performance and accountability, ensuring clients only pay when results are achieved. The company’s positioning centers on helping freight forwarders, shippers, and consignees recover outstanding payments while preserving business relationships wherever possible, a crucial consideration in cross-border trade where legal reach and jurisdictional complexity can impede timely collection. The organization emphasizes a global perspective on debt recovery, recognizing that international supply chains operate across diverse legal regimes, currencies, and payment practices, and that recovery strategies must be tailored accordingly.

FDB Collections presents a multi-faceted suite of services designed to address the full lifecycle of debt recovery in international freight and logistics. The flagship FDB Collections service leads the charge on debt recovery, combining expertise in cross-border negotiations, dispute resolution, and enforcement where appropriate. In addition, FDB Legal offers specialized legal support for cases requiring formal action, while FDB Client Services focuses on service delivery, client onboarding, and ongoing client support. The firm also highlights its network through CERTIFIED MEMBERS, a program that underscores member credibility and adherence to defined standards, and FDB Deadbeat Posting, a public-facing feature that documents non-paying entities after careful verification and warning steps. This collection of capabilities positions FDB as a comprehensive platform for both recovery and due diligence within the freight forwarding ecosystem.

From an onboarding perspective, FDB emphasizes a structured process designed to verify debt validity and to provide debtors with a clear opportunity to settle before any public listing or escalation. Prospective clients are guided to initiate onboarding by submitting a debtor report via the site’s dedicated page, with supporting documentation required for each enrolled debt. The process requires a Collection Authorization Letter (CAL), which must be signed and stamped and accompanies supporting documentation. The CAL authorizes FDB Collections to represent the client in all collection matters on the enrolled case, while explicitly excluding FDB Legal services. This approach helps ensure clarity of representation and limits scope creep as cases progress. The company also promotes a transparent timeline for listing delinquent payers, noting that timing varies based on debtor communications and responses, but that there is a deliberate effort to provide debtors a chance to cooperate before any negative exposure occurs on social media or other channels.

Financial terms and transparency are central to the FDB value proposition. The firm stresses that there are no upfront fees for service rendered until an agreement is reached with the debtor. Once an agreement is achieved, the standard contingency model applies, with the 25% fee applicable to collected funds. If no funds are collected, FDB Collections does not charge. The payment process for settled debts includes repayment arrangements and settlement options on a case-by-case basis, with payment validation conducted via SWIFT or Bank Wire TT or MT-103 documentation for tracking and auditing. This emphasis on transparent settlement mechanisms is designed to provide clients with auditable trails and clear incentives aligned with successful recoveries.

FDB Collections’ service ecosystem is designed for scale and reliability in an environment where cross-border transactions are common. The company positions itself as a partner to the freight forwarding community, assisting in debt recovery while also serving as a resource for internal investigations and due-diligence efforts. The site highlights a broad ecosystem of partnerships and endorsements—such as WCAworld and related networks—reflecting a broader ecosystem of collaboration and credibility within the logistics space. The organization’s outreach materials underscore a commitment to ethical debtor engagement, providing warnings and opportunities to pay before posting or escalation, and avoiding posting until debts are verified and debtor response opportunities have been exhausted. This careful, process-driven approach is intended to balance aggressiveness with fairness, and to support continued business relationships where appropriate.

The platform also features a range of value-added tools and programs designed to support client risk management and due diligence. FDB Deadbeat Posting serves as a public-facing indicator of non-performance, while the Scammer Alerts and Subscription components keep clients informed of debtors and market developments through regular newsletters and alerts. The CERTIFIED MEMBERS program and broad array of supported networks—illustrated by the presence of partner logos and affiliations on the site—signal the firm’s emphasis on credible, vetted collaboration within the freight forwarding and logistics communities. Collectively, these elements contribute to a robust value proposition for freight forwarders seeking to reduce days sales outstanding (DSO), improve cash flow, and mitigate the risk of nonpayment across multiple jurisdictions.

For clients evaluating debt recovery providers, the FDB offering emphasizes several differentiators. First, the global reach enables coverage across 195–196 countries, addressing the reality that freight forwarding operations are inherently international and require cross-border expertise. Second, the company stresses a risk-managed approach to creditor protection, with a clearly defined workflow that protects the creditor’s interests while affording debtors a fair opportunity to settle. Third, the incorporation of legal services (FDB Legal) alongside collections (FDB Collections) provides a continuum of support from initial collection efforts through potential enforcement actions, reducing the need for clients to stitch together disparate services. Fourth, the pricing model aligns incentives with outcomes, offering a no-upfront-fee model and a contingent fee structure that is transparent, predictable, and widely recognized within the freight community.

From a client experience perspective, FDB emphasizes speed, clarity, and accountability. The onboarding materials stress the necessity of complete documentation and the timely submission of the CAL, while the posting framework emphasizes warning, verification, and opportunity-to-pay steps before any public exposure. The service catalog—ranging from proactive client support to detailed debtor postings—appeals to organizations that must manage complex credit portfolios across multiple countries and currencies. The platform’s approach to communication—clear reporting, auditable payment validation, and documented steps for escalation—helps clients monitor progress, measure recovery performance, and plan cash flow more effectively.

FDB Collections’ approach to data and transparency is particularly relevant for Freightcue’s directory and marketplace. The company’s emphasis on verifiable debt verification, debtor warnings, and a structured posting process supports responsible, data-driven debt management. The use of SWIFT or bank wire confirmations for payment tracking adds a layer of financial auditability that is valuable for companies that need to reconcile payments and disputes across borders. At the same time, the firm recognizes the importance of maintaining professional relationships in the freight ecosystem, aiming to recover funds while minimizing damage to ongoing business partnerships wherever feasible.

For Freightcue’s audience—freight forwarders, logistics providers, and related service entities seeking a reliable, global debt recovery partner—the FDB offering represents a mature, scalable solution with a proven track record and a principled approach to debt management. The platform’s international scope, combined with its structured onboarding, transparent terms, and post-recovery support, aligns with Freightcue’s mission to connect buyers and suppliers in a safe, transparent, and productive marketplace. The partnership potential is enhanced by FDB’s demonstrated alignment with industry networks and standards, such as WCAworld, which can elevate a Freightcue-listed company’s credibility and exposure within a global logistics community. From a platform perspective, FDB Collections is well-positioned to serve as a trusted debt recovery partner within the Freightcue ecosystem, enabling users to request quotes, compare recovery services, post debtor information when appropriate, and share reviews to help inform other members’ decision-making. In short, FDB Enterprises combines global reach, service breadth, and a disciplined process that makes it a solid match for Freightcue’s directory and marketplace goals.