Madrid - JTM Group / Join The Moment Forwarding, S.L. (Madrid)
Madrid - JTM Group / Join The Moment Forwarding, S.L. (Madrid) is a freight forwarder operating from Madrid, Spain, with a focus on delivering reliable and efficient logistics solutions for global customers and partners. The company presents a profile built on knowledge, professionalism, integrity, and extensive experience in the Iberian Peninsula market, aiming to offer best-in-class services and to be recognized as a market leader across its network.
Service Scope and Capabilities
JTM emphasizes 24/7 service availability to meet the needs and demands of customers and partners worldwide. The organization stresses a trained staff with deep commitment and industry experience to ensure dependable operations. The core service lines highlighted include airfreight and ocean freight, reflecting a balanced approach to both time-sensitive and cost-efficient movement of goods. In addition to core freight services, JTM provides a dedicated customs brokerage capability, focusing on moving goods at competitive costs while ensuring full compliance with relevant customs regulations.
E-Commerce Logistics
A notable aspect of JTM’s offering is its e-commerce logistics capability. The company has developed an e-commerce department designed to handle B2B, B2C, and C2B models. This initiative is supported by partnerships and technology platforms that enable integrated global network operations for e-commerce shipments. The e-commerce focus aligns with modern digital commerce requirements, leveraging IT solutions to support seamless order processing, tracking, and delivery across borders.
Network and Carrier Relationships
JTM explicitly references selected airline partners to support airfreight operations, with an emphasis on reliability, frequency, capacity, and performance. For sea freight, the company notes flexible partnerships with major shipping lines to balance strict deadlines with varying transit times, aiming to optimize carrier choices for diverse product types. The combination of air and sea freight capabilities supports a broad range of shipping profiles, from urgent shipments to more economical shipments requiring longer lead times.
Quality, Innovation, and Compliance
The information provided indicates a commitment to quality and excellence through investment in innovation, training, and technology. The organization describes a customer-centric approach that supports decision-making and operational decisions via collaboration with customers. It also highlights initiatives to protect information security and professional confidentiality, reflecting an emphasis on risk management and data integrity.
Regional Footprint and Local Presence
The Madrid head office position situates JTM as a key player in Spain, with additional references to the wider Iberian market. The company’s profile includes a focus on developing solutions that respond to the evolving needs of international trade, including e-commerce and cross-border fulfillment. By combining local know-how with global network capabilities, JTM aims to provide end-to-end logistics solutions that connect customers to international markets.
Operational Approach and Client Focus
While the profile notes a dedication to service quality and operational excellence, it also emphasizes accessibility for clients through modern tools and customer-focused processes. The organization highlights ongoing development of human resources and technology as core drivers of customer satisfaction and long-term partnerships.
Overall, Madrid - JTM Group / Join The Moment Forwarding, S.L. (Madrid) presents itself as a versatile freight forwarder offering airfreight, ocean freight, customs clearance, and emerging e-commerce logistics solutions, supported by a customer-centric philosophy and a commitment to quality and continuous improvement. The company’s narrative points to a proactive stance in adapting to market demands while maintaining focus on reliability, compliance, and efficient cross-border movement of goods.
Please note: The information above is synthesized from available materials and reflects the company’s stated capabilities and strategic focus without assuming additional operational details not explicitly documented.
