ITM
INTERNATIONAL TRADE MANAGEMENT (PTY) LTD – ITM is a South Africa-based logistics and customs consultancy with offices in Durban, Johannesburg, Cape Town and Port Elizabeth. The company emphasizes its long-standing presence in the industry, claiming over 30 years of combined experience among its staff in customs clearing, freight forwarding, and related trade support services. ITM positions itself as a 24-hour operation capable of handling over-border transport needs and a wide range of customs and regulatory requirements for importers and exporters.
Within its service scope, ITM highlights core activities such as customs entries and tariff-related services, including tariff readings and determinations, importer and exporter facilitation, and the processing of various permits and letters of authorization (LOA). The organization also offers services related to customs refunds, audits, and post-clearance activities (PCI auditing and checking), which can play a significant role in optimizing duty recoveries and compliance status for clients.
The company markets itself as a cost-conscious partner, claiming the ability to beat written quotations and offering free estimates. It stresses a broad array of logistics offerings that align with typical freight forwarding needs: air freight, sea freight, rail freight, and road (truck) freight. The website describes a consolidated approach to sea freight, including full container loads (FCL) and less-than-container loads (LCL) via centralized purchasing management systems. For rail and road freight, ITM notes coverage through local rail services and a robust road transport network designed to support timely delivery and reliable service.
ITM also highlights its role as an over-border transport agent and customs consultant, reinforcing its capacity to manage duties, refunds, and tariff classifications. The company mentions that its staff have extensive experience in product classification according to tariff headings, which can help clients navigate duty structures and ensure accurate quotations. The service profile includes 24-hour air freight tracking, suggesting real-time visibility and ongoing communication with clients during cross-border movements.
From a client service perspective, ITM emphasizes free estimates and quotations, tariff determinations, and the ability to handle a wide range of permit applications (including SABS, NRCS, PHO, AGO) and LOA applications. The firm also references training in the framing of all purpose entries and customs rules, indicating an educational or advisory component for customers seeking deeper understanding of the regulatory processes that underlie international trade.
In terms of geographic reach and operations, ITM lists multiple office locations across South Africa, with a stated headquarters address in Pomona, Kempton Park, Gauteng. The portraits of personnel include named contacts such as Marvin Brown and Laurent M Naidoo, with after-hours availability, which signals a commitment to continuous client support. The overall narrative presented on the site frames ITM as a comprehensive partner for importers, exporters, customs clearance, and freight forwarding, with a focus on cost efficiency, regulatory compliance, and end-to-end logistics coordination.
Customers engaging with ITM can expect a multi-modal logistics offering, advisory and auditing services, and a flexible approach to pricing, reinforced by the emphasis on 24/7 availability and an integrated approach to customs and transport management. While specific case studies or client testimonials are not provided in the available content, the combination of customs expertise, tariff guidance, and an expansive freight portfolio suggests a capability to support small to medium-sized enterprises as well as larger cargo movements within South Africa and beyond.
Overall, ITM presents itself as a long-standing, full-service freight and customs solutions provider with a focus on efficiency, compliance, and customer-centered service delivery. For potential clients seeking a local partner with international experience, ITM offers a blend of customs consultancy, tariff guidance, and multi-modal forwarding capabilities designed to streamline cross-border trade processes.
