Customs Clearing Agents, International Trade Management
International Trade Management (PTY) LTD - ITM is a South Africa-based logistics and customs brokerage provider with a history spanning over 30 years in the industry. The company operates under the banner of ITM and positions itself as a 24-hour access point for freight forwarding, customs clearing, and related transport services. ITM emphasizes its capability to respond rapidly to quotations and requests, aiming to deliver cost-effective and efficient solutions tailored to client needs.
Headquartered in Kempton Park, ITM maintains a network of offices that include Durban, Johannesburg, Cape Town and Port Elizabeth, which supports its nationwide coverage and cross-border operations. The organization highlights its experience across the full spectrum of import and export processes, including customs entries, tariff classifications, refunds, and post-clearance consulting. ITM also offers services such as over-border transport, auditing, and tariff heading determinations, underscoring its role as a comprehensive customs partner in addition to freight forwarding.
From its service descriptions, ITM outlines capabilities across multiple modes of transport. In air freight, the company notes a range of elective services designed to align with customer requirements and its collaboration with customs officials to facilitate clearance. Sea freight offerings are described as including full container loads (FCL) and less-than-container loads (LCL) supported by centralized purchasing management systems for consolidation. Rail freight mentions usage of local rail options to expedite movement, while road freight positions the company as a broader logistics provider within the transportation sector.
ITM presents itself as a price-conscious option in a competitive market, asserting claims to beat written quotations and provide lowest rates guarantees. The firm also emphasizes service continuity, with 24-hour operational capability and continuous tracking for air and sea shipments. The combination of customs expertise, tariff knowledge, and broad freight capabilities positions ITM as a multifaceted partner for importers and exporters seeking end-to-end logistics solutions.
Beyond core freight forwarding, ITM describes services related to tariff reading and determinations, refunds applications, consulting, auditing, and licensing support for various permits and compliance requirements. The company’s profile indicates a focus on client education and transparency through free estimates and quotations, as well as ongoing client updates throughout the shipping process. While specific client references are not provided in public materials, the consolidated capabilities across customs clearance, freight movement, and regulatory compliance reflect a traditional full-service import/export facilitator operating in multiple South African ports and hubs.
Overall, ITM presents itself as an experienced, 24/7 logistics partner in South Africa, combining customs expertise with multimodal freight forwarding to support both domestic and international supply chains.
