EMERALD EXPRESS
Emerald Express is a Saudi Arabia-based freight forwarding company headquartered in Dammam, described as a young and aggressive player with a multi-decade presence in the shipping and logistics sector. The organization notes its origins as a third-generation international logistics and freight forwarder, with a network that includes branches across major Saudi Arabian cities and overseas offices to support global operations. The company states that it services more than 400 national and international locations, highlighting a broad reach for both domestic and cross-border shipments.
From the information provided, Emerald Express emphasizes a comprehensive service approach that covers reception and dispatch, door-to-door product deliveries, and a focus on continuous process improvement through technology and compliance. The firm mentions the use of advanced technology aimed at optimizing national and international logistics operations, along with a commitment to secure packaging, fast shipping, and reliable customer service. 24/7 support is cited as part of its service model, underscoring a focus on shipment security and customer care.
A notable part of Emerald Express’ offering is its customs brokerage capability, described as highly efficient, which suggests a capability in customs clearance for cross-border shipments. The company also references secure warehousing as part of its value proposition, indicating some level of storage solutions as part of its logistics portfolio. The profile highlights a global network through partnerships and agents, which helps the company negotiate competitive rates with major carriers. Emerald Express positions itself as a company that prioritizes timely bookings to achieve faster transit times and committed customer satisfaction for every shipment.
The content also conveys a market positioning as a reliable, technology-enabled logistics provider with a focus on security, service guarantees, and customer-centric solutions. While detailed operational metrics are not provided, the description indicates a long-standing presence in the logistics industry with an emphasis on global reach, professional staffing, and a commitment to meeting client requirements across various facets of freight forwarding, including customs clearance and warehousing. The information provided does not specify a definitive founding year, though references to “more than 15 years in the market” and “third generation” suggest a longstanding family-led or legacy business. Emerald Express also underscores its networked structure and trusted partnerships as a cornerstone of its service delivery.
Overall, Emerald Express presents itself as a globally oriented, Saudi-based freight forwarder with capabilities in customs clearance and warehousing, supported by a people-focused team, 24/7 service, and a technology-enabled approach to logistics management. The company seeks to deliver door-to-door logistics, secure packaging, and efficient transit through a network of offices and agents connected to major shipping lines and carriers.
