Dammam - Hizam Shipping Agencies (Head Office)

Hizam Shipping Agencies (HSA) operates as a premier shipping agency and logistics partner within the broader Hizam Group, delivering integrated transport and supply chain solutions across Saudi Arabia. Established in 1991, HSA has evolved into a trusted, forward-thinking provider of end-to-end logistics services, combining deep industry knowledge with a robust asset base and a comprehensive network. The company is licensed as a Vessel and NVOCC (Non-Vessel Operating Common Carrier) agent by MAWANI, the Saudi Port Authority, a designation that anchors its credibility and operational scope in one of the world’s most dynamic export and import markets. With its headquarters in Dammam and strategic branches in Riyadh and Jeddah, HSA is positioned to serve the kingdom’s major gateways and industrial hubs, offering scalable solutions that meet the evolving needs of shippers, principals, and buyers across sectors. HSA’s capabilities are anchored by a blend of physical infrastructure, fleet resources, and in-house expertise—a combination that enables seamless execution of multi-modal logistics, specialized cargo handling, and regulatory compliance in a tight regulatory environment. From the outset, the company has emphasized flexibility and client-centric service delivery, recognizing that each shipment, each port call, and each logistical challenge demands a tailored approach rather than a one-size-fits-all solution. As a result, HSA has built a reputation for reliability, speed, and transparency in cost and process, qualities that are essential for export-driven economies and for customers who require precise timing and meticulous attention to documentation and compliance. The operating model is anchored in three core dimensions: agency services and port-facing functions, the physical infrastructure and terminal operations that underpin containerized and bulk cargo handling, and a broad, adaptable logistics platform that links freight forwarding, warehousing, and last-mile delivery for petrochemical, manufacturing, and trading customers.

HSA’s service suite is designed to support the entire lifecycle of a shipment, from the moment cargo is nominated for movement to the moment it reaches its final destination. The company serves as a trusted port/navigator for vessel owners and charterers, handling vessel agency duties, documentation, port calls, and regulatory compliance to ensure vessels meet all port and customs requirements. The V/NVOCC (Vessel and NVOCC) agent capability is complemented by a robust freight forwarding platform that couples air, sea, and road transportation with end-to-end visibility. Import and export shipments are supported through LCL and FCL handling, inventory management, container terminal services, and door-to-door logistics solutions. In this regard, HSA aligns with global best practices in supply chain management, emphasizing end-to-end control, risk mitigation, and continuous improvement to optimize transit times, inventory occupancy, and overall landed costs.

A cornerstone of HSA’s value proposition is its integrated terminal infrastructure. The company operates a dedicated container depot in close proximity to Dammam port, equipped with modern container handling equipment and a trained, certified workforce that provides round-the-clock supervision. This terminal capability is complemented by a dedicated dry bulk terminal that supports the storage and interim handling of bulk cargo, helping to streamline discharge, storage, and onward transportation to industrial facilities across the kingdom. For customers with complex inventory requirements, HSA offers warehouse and 3PL services, including container stripping, inventorying, storage, and delivery, enabling shippers to minimize overhead and improve cash flow through efficient cross-docking, deconsolidation, and distribution strategies. The warehousing footprint is designed to integrate with LCL deconsolidation operations at major consolidation points, ensuring accurate inventory updates, efficient release, and timely delivery to domestic or regional markets.

HSA’s cross-functional logistics capability extends to freight forwarding services that leverage a global network of carriers and partners. The company maintains robust relationships with international carriers to optimize freight rates and service levels across multiple locations, taking into account Incoterms, customer requirements, and risk considerations. HSA’s air and ocean freight offerings are supported by a team of freight professionals who supervise operations, optimize routing, and ensure compliance with destination regulatory requirements. The organization also provides specialized services for petrochemical industries, including contract logistics, dedicated storage solutions for sensitive chemicals, and regulatory compliance programs that address the unique safety and environmental considerations of chemical cargo handling. Additionally, HSA is equipped to manage ISO Tank operations, offering agency services and leasing arrangements for ISO Tank containers, which underscores the company’s capability to support the movement of regulated liquids and specialty products.

From a fleet and transportation perspective, HSA leverages a substantial in-house transport capability that supports inland distribution, port movements, and last-mile delivery. The fleet comprises 300+ flat-bed, low-bed, and hopper trailers designed to accommodate a wide range of cargo profiles—including dry containers, reefers, swap bodies, ISO tank containers, and bulk payloads. This asset base enables HSA to provide reliable, on-time deliveries across Saudi Arabia’s internal corridors and industrial corridors, reinforcing the company’s reputation as a dependable logistics partner for shippers seeking integrated supply chain solutions. The fleet is supported by a disciplined transport management culture, with a focus on safety, compliance, asset utilization, and real-time visibility of movement and status. The combination of terminal capabilities, a strategic fleet, and a comprehensive set of road transportation services enables HSA to deliver end-to-end supply chain solutions that meet the stringent requirements of both national industries and international trade partners.

HSA’s approach to value creation centers on flexibility, professionalism, and the ability to tailor solutions to meet customers’ precise needs. The company emphasizes a collaborative, consultative approach—leveraging its know-how, process discipline, and technology to design logistics solutions that reduce handling steps, improve cycle times, and minimize non-value-added activities. For shipowners and charterers, HSA’s port agency and vessel services play a critical role in ensuring smooth port calls, accurate documentation, and timely discharge and loading operations. For principals and freight forwarders, the company provides a reliable gateway for complex shipments, harmonizing regulatory compliance with operational efficiency and cost optimization. HSA’s services extend beyond traditional agency functions to encompass end-to-end supply chain support, including customs clearance, door delivery, warehousing, and distribution for customers ranging from petrochemical producers to manufacturers and traders.

Technology and visibility are central to HSA’s value delivery. The company emphasizes the use of digital tools to improve tracking, documentation, and data accuracy, contributing to enhanced control over shipments in transit. For clients, this means better visibility into container inventories, booking and vessel schedules, HBL/MBL status, and other critical shipment milestones. The business model prioritizes accuracy, speed, and regulatory compliance, while maintaining a customer-centric focus that enables frequent communication, proactive issue resolution, and collaborative problem-solving. Through these capabilities, HSA positions itself as a reliable, long-term partner capable of scaling with customers’ growth and adapting to changing regulatory landscapes and market dynamics.

Hizam Shipping Agencies’ market position is anchored by its strategic Saudi footprint and its ability to connect industrial activity with efficient, compliant logistics processes. The company emerges as a trusted facilitator for shippers looking to move goods to, from, and within Saudi Arabia, as well as to connect regional markets through a robust hub-and-spoke network. The organization’s capabilities are particularly relevant to the petrochemical and manufacturing sectors, where reliable storage, precise handling, and timely delivery can translate into meaningful competitive advantages. By offering a full spectrum of services—from port agency and vessel services to container terminal operations, bulk terminal services, warehousing, and multimodal transport—HSA creates a cohesive value proposition that supports faster decision-making, streamlined operations, and improved supply chain resilience.

For freight forwarders and exporters who rely on a global network, HSA’s integrated capabilities provide a platform for collaboration and more competitive pricing. The company positions itself as a partner that can optimize routing, reduce multimodal handoffs, and enhance overall service quality through its own terminals, fleet, and in-house logistics expertise. As the logistics landscape continues to evolve—with greater emphasis on visibility, compliance, and cost control—HSA’s combination of assets, certifications, and regional footprint makes it well-suited to meet the demands of modern global trade. This alignment with best practices and the kingdom’s regulatory environment is essential for shippers who require dependable performance and predictable outcomes in a market characterized by rapid growth and increasing complexity. From a Freightcue platform perspective, Hizam Shipping Agencies offers a compelling profile for inclusion in a global directory of freight forwarders. The company demonstrates a comprehensive service set, a strong physical and technological backbone, and a demonstrated track record of operating in essential Saudi logistics corridors. This combination—asset-backed capacity, regulatory credibility, and end-to-end process control—positions HSA as a credible, scalable partner that can contribute positively to a global freight community seeking reliable and cost-effective logistics solutions.