Novotorik Maritime Agency, JSC

Novotorik Maritime Agency, JSC is a well-established maritime agency based in Novorossiysk, Russia, with a history dating back to 1991. Over more than two decades, the company has developed into a leading player in maritime agency services, focusing on support for vessels that call at major ports in the region, including Novorossiysk, Primorsk, Vysotsk, and Murmansk. The organization emphasizes its role as a ship’s agent, offering a comprehensive range of port-related services and operational support to ensure efficient vessel calls in challenging Black Sea conditions.

The agency’s service portfolio includes essential functions such as customs clearance of cargo, immigration formalities, crewing assistance, and the delivery of spare parts, provisioning, and repairs. By leveraging its geographically favorable locations, Novotorik also extends agency services to additional ports including Tuapse, Kavkaz, Varandej, and Kolguev Island, enabling broader coverage for its clients operating across the region. This expanded presence helps the company cater to a global clientele that relies on efficient port calls and responsive port services.

Novaotorik’s reputation is reinforced by its affiliations with international industry bodies. The company is a member of the International Association of Independent Tanker Owners (INTERTANKO), the International Federation of Freight Forwarders Associations (FIATA), the International Federation of Customs Brokers Associations (IFCBA), the Eurasian Transport Union (EATU), the Russian Freight Forwarders Association (RFFA), and The Association of Ports and Ship-owners of the River Transport (APSRT). These memberships signal a commitment to industry standards, professional networks, and compliance with global best practices in maritime operations and logistics.

Quality management is demonstrated through ISO 9001:2000 certification, reflecting the company’s formal commitment to quality procedures and process-oriented service delivery. This certification supports the agency’s capability to maintain consistent service levels across its port calls and to meet client expectations in a competitive market.

Novotorik’s client base comprises a diverse mix of oil companies, shippers, fleet operators, and shipowners from around the world. Notable clients cited in the company profile include LITASCO S.A., Eastern Mediterranean Shipping, Centrofin, Palmali Shipping Co. Ltd, Riverlake Shipping S.A., Thenamaris, BP Shipping, Brostrom Tankers, Neste Oil Shipping, Rigel Schiffarts, Western Petroleum S.A., Novoship, and Unicom Management Services, among others. This roster underscores the agency’s long-standing engagement with major players in the tanker and oil shipping sectors, reflecting its specialization in tanker-related port calls and related services.

A key achievement highlighted by Novotorik is its experience handling tanker traffic at the Novorossiysk area, including terminals such as Sheskharis, Importpischeprom, and CPC-R. The company notes that it has shipped or supported the handling of hundreds of large tankers, contributing to a reputation for reliability and expertise in Black Sea port operations. Since May 2004, with the operation of the RPK Vysotsk oil terminal for LUKOIL-II, Novotorik has served as the main agent, successfully handling more than 600 tankers to date. This operational track record is complemented by favorable commercial terms, including discounted towage rates for its vessels when compared with other providers.

At the Murmansk port, Novotorik has maintained representation since 2003 and has developed specialized experience with STS (ships-to-ships) terminals, such as BELOKAMENKA and TREIDER. Through sustained engagement with port authorities, terminals staff, and terminal operators, the agency has established effective vessel handling schemes and established stable working relationships that support efficient port calls in the region.

The company emphasizes a customer-centric approach, highlighting flexible discounting schemes to respond quickly to market changes and a willingness to consider various forms of cooperation that align with client needs. This adaptability, combined with a robust regional footprint and long-standing tanker-specific experience, positions Novotorik as a credible partner for clients requiring reliable port call services in the Black Sea and Arctic maritime corridors.

In summary, Novotorik Maritime Agency, JSC combines historical experience, global affiliations, and a strong regional presence to deliver comprehensive ship’s agent services, customs clearance, and port support across multiple key Russian ports and nearby terminals. The organization’s focus on quality, client responsiveness, and extensive tanker operations underlines its role as a seasoned operator in the maritime services sector.