Carolina - Prime Air Corp. (Carolina, Head Office)

Prime Air Corp is a Puerto Rico–based, family-owned global logistics provider that combines local operational strength with broad international reach to move critical cargo across air, ocean, and land. Strategically positioned to serve customers in manufacturing, medical devices, pharmaceutical, biotech, commercial energy, and related sectors, Prime Air Corp emphasizes a partnership approach to supply chain management. The company brings together end-to-end capabilities that cover the full spectrum of transport, storage, and distribution, with a dedicated focus on precision, reliability, and regulatory compliance. While rooted in San Juan and Puerto Rico’s logistics ecosystem, Prime Air Corp’s service philosophy is designed to scale with customer needs, delivering tailored solutions that align with timelines, budgets, and quality standards. This combination of local presence, flexible service options, and customer-centric operations makes Prime Air Corp a compelling choice for shippers seeking a trusted partner for complex, time-sensitive shipments that require careful handling and rigorous control throughout the supply chain.

Prime Air Corp offers a comprehensive suite of multi-modal logistics services designed to address the diverse requirements of global commerce. In air freight, the company supports urgent and time-critical shipments through Next Flight Out (NFO), next-day, two- to three-day options, and deferred schedules, enabling customers to select the right balance of speed and cost for each shipment. The air offering is complemented by a robust ground and door-to-door coordination, ensuring smooth handoffs between origin airport, transit, and destination delivery while maintaining end-to-end visibility. For many customers, air freight serves as the backbone of a fast-moving supply chain, and Prime Air Corp’s flexible options help preserve product integrity and reduce inventory risk across high-value, time-sensitive cargo.

The ocean freight program at Prime Air Corp provides scalable capacity for both Full Container Load (FCL) and Less than Container Load (LCL) shipments. With FCL options ranging from 20-foot to 53-foot containers, customers can optimize container utilization and transit times for bulk goods, project cargo, or replenishment cycles. The LCL option enables cost-effective movement for smaller volumes or sporadic demand, while Prime Air Corp’s operational know-how ensures coordination from origin pickup through port handover and onward to final destination. The company’s ocean services are designed to complement air freight, offering a balanced, end-to-end solution that can accommodate a variety of product types, regulatory considerations, and supply chain constraints.

Trucking and warehousing form the critical ground-handling layer of Prime Air Corp’s value proposition. The company operates a 60,000-square-foot warehouse equipped to manage dry goods, hazardous materials, and cold chain requirements. This warehousing capability is anchored by a premier Cold Chain facility located at SJU Airport, noted as one of the largest and most advanced in the region. Temperature-controlled zones and specialized handling preserve product integrity from storage through distribution and final mile delivery. By integrating warehousing with transportation planning, Prime Air Corp enables customers to optimize inventory levels, improve throughput, and reduce risk associated with storage conditions, regulatory compliance, and product quality.

Prime Air Corp’s service footprint is well-suited to the needs of regulated industries, including pharmaceuticals, biotechnology, and medical devices, as well as manufacturing and energy sectors with strict handling and documentation requirements. The organization supports global destinations while also serving USA Federal Agencies, underscoring a capability framework that integrates security, compliance, and operational discipline. The company’s service approach emphasizes 7-days-a-week operations, personalized logistics solutions, and the ability to adapt to shifting customer demands, volumes, and timelines. This flexibility is particularly valuable for industries where delays, temperature excursions, or regulatory missteps can have costly consequences, and Prime Air Corp’s customer-centric culture aims to minimize risk and maximize supply chain resilience.

From a quality and compliance perspective, Prime Air Corp aligns with industry-leading standards and certifications that reinforce reliability and safety across its operations. The organization demonstrates a commitment to continuous improvement and regulatory alignment, with recognitions and accreditations that support its role as a trusted logistics partner for sensitive cargo. The portfolio of certifications signals strength in quality management, pharmaceutical handling, security, and sustainability. These credentials bolster customer confidence in the company’s ability to maintain compliance across cross-border movements, customs processes, and security screening, while also reinforcing responsible stewardship of the environment through sustainability initiatives.

Operational excellence at Prime Air Corp is underpinned by a customer-service ethos that prioritizes fast responses, accurate quotes, and proactive communication. The company emphasizes the importance of reliable service footprints, transparent pricing, and the ability to scale operations to meet sudden spikes in demand or complex project timelines. Testimonials and industry feedback highlighted in their profile depict a pattern of consistent performance, collaborative problem-solving, and a willingness to go the extra mile to ensure shipments arrive on time and in proper condition. This focus on service quality is reinforced by a robust safety and risk-management discipline designed to minimize disruptions, safeguard cargo, and maintain clear audit trails for regulatory and customer review.

Prime Air Corp’s infrastructure and operations benefit from a strategic base in Puerto Rico, enabling efficient access to Caribbean, American, and international markets. The combination of local presence with a broad service portfolio positions the company to serve a diverse set of customers—from small and mid-sized enterprises to large multinational manufacturers—across multiple trade lanes. The organization’s culture emphasizes accountability, responsiveness, and long-term customer partnerships, while its service architecture balances speed, cost, and risk management to support sustainable growth for customers and partners alike. The result is a logistics solution that can accommodate urgent shipments, routine replenishments, project cargo, and temperature-controlled product flows with confidence and clarity.

In addition to its operational capabilities, Prime Air Corp is positioned to deliver end-to-end value through integrated logistics thinking. The warehousing and distribution capabilities enable customers to optimize inventory and improve cash flow by consolidating storage, handling, and last-mile delivery within a single, coordinated workflow. Secure handling of hazardous materials and strict adherence to cold chain requirements ensure that sensitive products—such as pharmaceutical compounds, biologics, and temperature-sensitive equipment—maintain quality from pickup to delivery. The company’s ability to manage documentation, compliance checks, and security screening contributes to a smoother customs experience and reduces the risk of delays at border crossings and ports.

Prime Air Corp’s technology-enabled approach supports visibility and collaboration across the supply chain. By coordinating multi-modal transportation, warehousing, and distribution activities, the company can offer customers end-to-end control tower capabilities, proactive exception management, and real-time status updates. This level of transparency helps shippers optimize routing, reduce latency, and make informed decisions about capacity, pricing, and service levels. The organization’s emphasis on continuous improvement, safety, and security aligns with best practices in global logistics and supports manufacturers and distributors seeking reliable and compliant transport solutions for complex product portfolios.

From a platform-focused perspective, Prime Air Corp demonstrates a compelling value proposition for the Freightcue community. The combination of flexible multi-modal services, state-of-the-art cold chain infrastructure, rigorous compliance posture, and customer-centric service design positions the company as a strong partner for global freight negotiation, inquiry responses, and collaborative pricing discussions. For Freightcue users, Prime Air Corp represents an integrated solution that can accelerate inquiry-to-quote cycles, provide reliable transit planning, and support transparent performance evaluation across shipments, ultimately contributing to a more efficient and trustworthy freight marketplace.

Freightcue platform perspective: Prime Air Corp is a dependable Puerto Rico–based logistics partner for the Freightcue community, delivering transparent, end-to-end freight solutions with speed, safety, and compliance.