MAKE DO LTD
Make Do Ltd is a Papua New Guinea-based logistics and freight forwarding company founded in August 1997. Located in Lae, the organization positions itself as a partner for importers and exporters, aiming to deliver reliable, end-to-end logistics solutions with a focus on customer satisfaction and professional integrity.
The company emphasizes a customer-first philosophy, seeking to add value to clients’ businesses through expert advice and tailored freight solutions. Its leadership highlights a commitment to doing things right the first time and beginning with the end in mind, which translates into a service model that prioritizes clear communication and safe, well-packaged delivery of goods to customers’ doors.
A distinguishing feature of Make Do Ltd is its in-house technology platform for customs clearance. The company reports use of the Customs Broker Ascycuda System and Freight Forwarding Ascycuda System to provide real-time information about customs clearance status. This capability enables customers to track progress and anticipate potential delays, contributing to smoother import and export processes.
In addition to its focus on logistics and freight forwarding, Make Do Ltd maintains compilers and a customs broker agent in-house. This setup supports approvals and clearance of cargo, reducing reliance on external intermediaries and enhancing efficiency in regulatory compliance. The company also notes a strong standing with Papua New Guinea Customs and a favorable relationship with international and domestic shipping agents, as well as a network of transport partners. According to its statements, this positive track record translates into lower customs scrutiny and minimal delivery delays for clients.
The organizational history reflects stability and growth, with Make Do Ltd highlighting more than two decades of operation in the PNG market. The firm seeks to be perceived as a comprehensive logistics partner that can handle both importing and exporting needs, while maintaining robust standards of business ethics and best practices.
Strategic focus areas for Make Do Ltd include real-time customs information, in-house brokerage services, and an emphasis on dependable delivery to customer locations. The company’s mission and values stress accountability, reliable service delivery, and ongoing communication with clients to ensure client standards are met consistently. Through these elements, Make Do Ltd aims to support customers in navigating complex regulatory environments and achieving efficient supply chains in Papua New Guinea and beyond.
The Lae-based operation reflects the broader role of PNG’s coastal and inland logistics network in supporting trade. As a regional player, Make Do Ltd positions itself to address both local requirements and cross-border shipping needs, offering a framework for businesses seeking a single source for freight forwarding, customs clearance, and related logistics services. While the available information centers on its capabilities and philosophy, the company presents itself as a stable, ethics-driven partner with a clear emphasis on customer satisfaction and professional service delivery.
Overall, Make Do Ltd appears to prioritize reliability, transparency, and regulatory compliance within the PNG freight forwarding landscape. Its in-house customs technology and brokerage personnel suggest a focus on efficiency and proactive management of the clearance process, aligning with the needs of importers and exporters who require timely, well-coordinated logistics solutions in Lae and across Papua New Guinea.


