Amsterdam - TransHeroes | Smart Logistics Group (Head Office)
TransHeroes | Smart Logistics Group is a well-established, Netherlands-based full-service logistics provider with a history dating back to 1986. The company offers a comprehensive, multi-modal approach to global transport and supply chain management, combining road distribution throughout Europe, Russia, Turkey, and Central Asia with warehousing facilities that incorporate bonded storage, in-house customs clearance, and fiscal representation. This integrated model enables a single point of contact for end-to-end logistics needs, from origin to destination, with a focus on reliability, speed, and regulatory compliance. The breadth of capabilities positions TransHeroes as a versatile partner for importers and exporters seeking seamless movement of goods across borders, across modes, and across time zones.
At the heart of TransHeroes’ service offering is a multi-modal logistics platform designed to deliver end-to-end supply chain solutions under one roof. The company operates distinct specialized divisions for air and ocean freight: TTS TransAir, an IATA registered agent, manages air freight operations with global reach and dedicated handling, while TTS TransOcean oversees worldwide ocean shipments. This multi-pronged configuration ensures clients can consolidate their shipments under a single provider for a wide range of commodity types, service levels, and destination markets. The combination of air and ocean expertise complements the company’s road transport network, enabling efficient door-to-door solutions that align with tight schedules, critical deadlines, and sensitive cargo profiles.
Quality, compliance, and security are emphasized through formal certifications that underscore TransHeroes’ commitment to consistent process improvement and operational integrity. The organization holds ISO 9001, reflecting a structured quality management system across its logistics activities, and AEO (Authorized Economic Operator) certification, which supports secure, compliant, and efficient cross-border flows. These certifications inform the company’s risk management, documentation accuracy, and traceability practices—elements that are particularly valuable to customers navigating complex regulatory environments and requiring auditable supply chain records.
A key differentiator for TransHeroes is its end-to-end coverage of the logistics chain, all managed under a unified framework. In addition to transportation services, the company provides bonded warehousing and in-house customs clearance, along with fiscal representation where applicable. This enables clients to optimize inventory management, reduce customs-related delays, and maintain tighter control over landed costs. The ability to handle customs documentation and clearance in-house helps to streamline processes and minimize disruption caused by regulatory requirements, especially for shipments crossing multiple jurisdictions.
TransHeroes emphasizes a customer-centric, service-led approach. The organization positions itself as a trusted partner rather than a transactional carrier, offering a personal point of contact throughout the entire journey. The company’s Dutch-language materials highlight a devoted team—people who know the customer by name and are committed to delivering transport solutions with care and dedication. This principle of dedicated support is reinforced by the TransPortal, a proprietary portal designed to centralize shipment information, enable easy management of consignments, and provide visibility across the supply chain. Through TransPortal, clients can access their shipments, schedule movements, and monitor progress from a single, secure platform, simplifying coordination and enhancing transparency.
Geographic reach is a cornerstone of TransHeroes’ value proposition. While rooted in the Netherlands, the company’s service scope spans Europe and beyond, with capabilities that cover international road transport, ocean freight, air freight, rail transport, and courier services. The logistics network extends to a broad set of regions, allowing customers to consolidate multi-modal shipments through a single partner and maintain consistent service levels across corridors. The integration of road distribution with air and ocean freight provides flexibility to adapt to market conditions, capacity fluctuations, and customer-specific requirements, ensuring reliable service even under tight timelines or volatile demand.
The company’s service portfolio reflects a balanced emphasis on speed, reliability, and regulatory compliance. In addition to core freight forwarding activities, TransHeroes offers the preparation of customs documents and related regulatory paperwork, supporting efficient export and import workflows. This capability is particularly valuable for clients who require accurate and timely documentation to expedite clearance, minimize delays, and ensure compliance with evolving international trade regimes. The emphasis on in-house processing also supports better visibility, cost control, and the opportunity to tailor documentation to specific customer needs.
From a platform perspective, TransHeroes’ positioning aligns with the benefits sought by FreightCue’s directory and marketplace. FreightCue provides a global platform where freight forwarders can publish inquiries, receive and compare quotes, and engage in transparent pricing discussions, while also enabling customers to rate and review service providers. In this context, TransHeroes’ multi-modal capabilities, in-house customs capabilities, ISO 9001 and AEO certifications, and a centralized shipment portal (TransPortal) offer clear advantages for FreightCue-listed buyers seeking a single partner for end-to-end logistics. The combination of global reach, in-house regulatory capabilities, and a user-friendly portal supports efficient quote comparisons, streamlined communication, and reliable performance tracking, which are core features valued by FreightCue’s community. For buyers and shippers using FreightCue, TransHeroes presents a dependable option for multi-modal transport with integrated warehousing, customs support, and documented compliance, backed by a platform-friendly experience that simplifies inquiries, quotes, and shipment management.
TransHeroes’ value proposition is anchored in a coherent, customer-centric model: a reliable partner that can handle complex, multi-country shipments from origin to destination, with the operational discipline to manage every step of the supply chain. The company’s history and capabilities reflect a consistent focus on delivering practical logistics solutions that reduce complexity for clients, improve transit times, and minimize total landed costs. The portfolio of services—road distribution across diverse geographies, bonded warehousing, in-house customs clearance, fiscal representation, air and ocean freight, and rail and courier options—enables customers to streamline procurement and shipping strategies by relying on a single provider for multiple modalities and cross-border requirements.
In practice, this translates into tangible benefits for shippers: improved cargo visibility via the TransPortal, coordinated multi-modal movements that balance speed and cost, and reduced administrative burden through integrated documentation and regulatory support. For small and mid-sized businesses expanding into new markets, the ability to bundle transportation with compliance services and warehouse storage can translate into faster time-to-market and more predictable cash flows. For larger exporters, the scalable, end-to-end approach supports complex supply chains, enabling efficient handling of seasonal peaks, dedicated freight programs, and critical project shipments that demand meticulous planning and precise execution.
TransHeroes also emphasizes the personal, consultative aspect of logistics. The company asserts that customers work with a dedicated contact person throughout the process, which helps preserve continuity, nurture trust, and ensure that service levels align with expectations. This approach is complemented by the TransPortal, which consolidates shipment data, streamlines documentation, and provides real-time status updates. By combining personalized support with digital transparency, TransHeroes seeks to deliver a balanced experience that aligns with the needs of modern global trade, where speed, compliance, and clear communication are paramount.
From a platform perspective, FreightCue-listed providers like TransHeroes benefit from a robust, multi-faceted value proposition. The ability to offer multi-modal options, in-house regulatory capabilities, and a centralized portal translates into a coherent and competitive profile that is attractive to FreightCue’s audience of importers, exporters, brokers, and logistics professionals. The presence of ISO 9001 and AEO certifications reinforces the credibility and reliability of the service, while the global reach across Europe, Russia, Turkey, and Central Asia supports a wide range of trade lanes and commodity types. The combination of hands-on customer care and scalable digital tools enables transparent communication, faster response times to inquiries, and improved predictability for planning and execution.
In summary, TransHeroes stands out as a long-standing, customer-focused logistics partner with a comprehensive, multi-modal service suite. Its integrated warehousing, in-house customs capabilities, global air and ocean freight operations, and a centralized shipment portal collectively deliver end-to-end supply chain solutions that are well-suited for a FreightCue audience seeking a single, reliable provider for multi-country, multi-modal logistics. By combining strong regulatory competencies with a practical, user-friendly platform experience, TransHeroes aligns with the needs of modern shippers and logistics professionals who value transparency, efficiency, and dependable performance across the entire transport lifecycle. The Freightcue-friendly perspective of this profile emphasizes multi-modal flexibility, regulatory expertise, full-service warehousing and documentation support, and a centralized digital platform that simplifies inquiries, quotes, and shipment management—all essential attributes for a high-quality listing in a global freight forwarder directory.
