Casablanca - Total Qualite Logistique "TQL" (Casablanca, Head Office)
Casablanca - Total Qualité Logistique "TQL" (Casablanca, Head Office) is a transit and logistics company focused on freight forwarding, customs clearance, and national and international transportation. The organization operates with a team of around 40 professionals and leverages SAP and related ERP systems to support its logistics operations. TQL is certified for ISO 9001, reflecting its emphasis on quality management and process improvement across its service offerings.
The company describes its strategic emphasis as twofold: strong human resources and a robust Logistics Management Information System (LMIS). The adoption of ERP solutions such as SAP, SAP/ERP, and business intelligence tools is highlighted as part of its infrastructure to manage transit and logistics workflows, support decision-making, and enhance overall service reliability.
Mission and service approach: TQL positions itself as a provider of high-quality transit and delivery services tailored to operators requiring effective logistics management. The organization emphasizes customer satisfaction, clear communication, ethical practices, and alignment with cultural and religious values in its service delivery.
Historical development and systems integration: The profile notes a roadmap of system deployment and process enhancement, including the rollout of SAP-based ERP solutions to major clients, with milestones aimed at expanding case volume, pursuing customs categorization, and integrating advanced telecommunications for client management. While specific dates are mentioned for project milestones (e.g., deployment initiatives around 2014), there is no explicit statement of the company’s founding year in the available sources.
Location and contact details: TQL Sarl, TOTAL QUALITE LOGISTIQUE, 219, AV DES FAR 7EME ETAGE, BUREAU 17, Casablanca, Morocco. Telephone numbers include fixed lines 0522.54.38.28 and 0522.54.38.27, with a fax number 0522.54.38.29. The company maintains a social media presence linked to @tql-maroc and similar profiles, indicating active engagement with clients and partners through multiple channels.
Overall, Casablanca - Total Qualité Logistique presents itself as a quality-focused logistics provider leveraging modern information systems and a human-centric approach to deliver transit, customs clearance, and related freight services. The combination of ISO 9001 certification and ERP-driven process management underpins its commitment to consistent service quality and continuous improvement in the Moroccan logistics landscape.
