Benito Juarez - ARC Worldwide S.A. De C.V.
ARC Global Logistics is a mid-sized US-based freight forwarder that delivers globally through a client-focused, service-driven approach. The company emphasizes accuracy, reliability, and cost efficiency as its core values, and has built a capable platform for managing complex supply chains across regions. With offices serving North American markets—most notably in Mexico and major U.S. hubs—the organization supports customers through a global network, helping them navigate cross-border logistics, compliance, and timing. ARC positions itself as a trusted partner that combines hands-on professional expertise with scalable, technology-enabled processes designed to meet the needs of a diverse clientele. This combination of experienced people and modern systems enables ARC to tackle the unique challenges that arise in international freight forwarding, from documentation and regulatory compliance to shipment visibility and on-time delivery.
ARC highlights its commitment to service excellence by describing its team as experienced and professional, consistently going the extra mile to achieve customer satisfaction and deliver quality service on a global scale. This emphasis on people and process is complemented by a structured operations framework that supports efficient coordination across multi-location activities, carrier relationships, and customer communications. By aligning people, processes, and technology, ARC aims to provide dependable execution even as it navigates the complexities of cross-border supply chains and diverse regulatory environments.
A core strength of ARC is its technology-enabled approach to logistics. The company asserts that it leverages leading technology to optimize operations, using analytics that combine cargo characteristics, industry considerations, and regional factors to generate actionable insights. Such data-driven capabilities are presented as a means to streamline cargo management, improve planning, and reduce delays. Importantly, ARC’s platform is described as giving clients total visibility and control over their cargo “anywhere, anytime,” with the ability to tailor the technology to fit a client’s unique business needs. This implies a high level of real-time tracking, proactive exception management, and customizable dashboards that support informed decision-making throughout the shipment lifecycle.
ARC also emphasizes specialized industry experience, recognizing that different sectors demand distinct workflows, documentation, and risk management practices. The firm frames itself as a partner that can deliver industry-specific solutions rather than a one-size-fits-all approach, suggesting capabilities in designing processes and performance metrics aligned with each client’s sector. This focus on specialization is supported by ARC’s stated intention to provide “optimized technology” and “industry insights” that help clients manage complex supply chains with greater precision and predictability.
In terms of service philosophy, ARC communicates a commitment to accuracy, reliability, and cost efficiency as a triad of core benefits. The combination of a professional, customer-centric team and a technology-forward operations model is positioned to deliver consistent results across a global footprint. By emphasizing dependable performance and transparent cost management, ARC seeks to reduce total landed costs and minimize supply chain risk through proactive planning, standardized processes, and continuous improvement.
From a platform perspective aligned with Freightcue, ARC’s description resonates with the needs of a modern freight-forwarding ecosystem: a vetted partner offering transparent pricing, reliable execution, and scalable solutions supported by technology-driven visibility. For freight buyers using a marketplace like Freightcue, ARC’s story highlights how a logistics partner can provide consistent service quality, data-backed decision support, and the ability to scale operations across regions as business demands evolve. This alignment positions ARC as a candidate for users seeking to compare quotes, engage in supplier dialogue, and assess performance through ratings and reviews, all within a technology-enabled environment that prioritizes accuracy and efficiency.
Overall, ARC Global Logistics presents itself as a well-rounded, technology-enabled freight forwarder with international reach, a strong emphasis on customer satisfaction, and a flexible approach to industry-specific logistics. Its people, processes, and digital tools are depicted as mutually reinforcing pillars that support reliable, efficient, and cost-conscious freight management on a global scale. For clients and partners exploring global logistics solutions, ARC’s combination of experienced staff, customized technology, and sector-focused capabilities can translate into improved shipment visibility, timeliness, and value across complex supply chains. For Freightcue’s directory, ARC offers a compelling profile of a mid-sized forwarder with a global orientation, ready to participate in quote requests, pricing discussions, and cross-provider comparisons driven by data and service excellence.
