Genoa - B&T SERVICE SRL (Head Office)
B&T Service Srl is a Genoa-based logistics provider delivering door-to-door express solutions and a broad spectrum of freight services across air, road, and sea, complemented by specialized shipments and comprehensive customs procedures. Rooted in a focus on operational excellence and customer care, the company positions itself as a full-service partner for global supply chains, combining end-to-end transportation capabilities with robust administrative and compliance support to streamline international trade for a diverse client base. Operating from its core presence in Genoa, with additional offices in Siena, B&T Service Srl has developed a comprehensive service portfolio designed to meet the needs of shippers seeking reliable, scalable, and transparent logistics solutions in a competitive global market. While the group emphasizes the importance of service excellence and a client-centric approach, the company also highlights its integrated service platform that enables clients to manage shipments with clarity, efficiency, and confidence.
At the heart of B&T Service Srl’s offering is a multi-modal transportation framework that accommodates the full range of shipping requirements. The flagship B&T Express solution targets urgent, door-to-door deliveries, delivering express performance for everything from documents to more sizeable consignments. This service is designed to meet tight deadlines and ensure fast, direct routing from origin to destination, with a focus on reliability and traceability throughout the journey. For projects that require a more cost-conscious approach without compromising service integrity, B&T Basic provides a door-to-door option suitable for less urgent shipments and items weighing up to 1,000 kg. This tiered structure demonstrates the company’s intent to align service levels with customer priorities, enabling shippers to optimize cost-to-service trade-offs while preserving the convenience of a single provider for end-to-end logistics.
Beyond express and standard road freight, B&T Service Srl offers air, road, and sea solutions tailored to international trade needs. B&T Cargo emphasizes air freight as a primary channel for time-sensitive goods, presenting a pathway for urgent shipments to reach global destinations efficiently. The road division, B&T Road, focuses on economical transport with daily departures, delivering dependable, cost-effective freight movement for shipments that benefit from regular scheduling and straightforward routing. For sea freight, B&T Sea provides ocean-based logistics to and from major ports worldwide, enabling scalable transport capacity for larger consignments and contract-based movement of goods across international waters. Complementing these core modalities, B&T Special is a dedicated service designed for the most urgent or complex shipments, underscoring the company’s capability to tailor resources and workflows to meet high-priority logistics requirements.
In addition to its transportation core, B&T Group offers ancillary services that strengthen overall supply chain performance. The group provides customs consultancy, drawing on professional expertise to navigate administrative procedures and regulatory compliance associated with cross-border shipments. This component is essential for clients seeking to reduce customs delays, ensure accurate documentation, and maintain alignment with evolving import/export requirements. The combination of transportation and customs services positions B&T as a one-stop partner capable of handling both the physical movement of goods and the coordination of critical regulatory steps that enable seamless trade flows.
A key differentiator highlighted in the company’s materials is its customer-centric service model. B&T emphasizes a dedicated customer service approach, with knowledgeable specialists available to support clients through every phase of the shipment lifecycle. This emphasis on responsive, proactive assistance reflects the company’s commitment to service quality and client satisfaction. Moreover, the organization stresses its emphasis on flexible management of shipments, including bookings, pickups, and deliveries, which helps clients adapt to dynamic supply chain conditions without sacrificing reliability.
Technology and process excellence are positioned as foundational elements of the B&T value proposition. The company notes that its information technology infrastructure supports highly specialized and secure processes, with capabilities for integration with external management systems and ERP solutions. This IT orientation enables seamless data exchange, real-time visibility, and robust Track & Trace capabilities, empowering clients to monitor shipments proactively and respond quickly to exceptions or changes in plans. The emphasis on secure, scalable digital systems aligns with the needs of modern shippers seeking transparency, accuracy, and interoperability across their logistics ecosystem.
The homepage materials present a concise snapshot of B&T Group’s scale and market reach. The firm highlights its role as a provider of transport and logistics solutions for the supply chain, underscoring the breadth of its capabilities across logistics management, administrative handling, and customs activities. The content also enumerates key performance indicators that reflect the company’s activity level and client base, including thousands of shipments processed and tens of thousands of tons moved, along with a broad client roster. While the online materials do not enumerate every geography, the multi-office footprint in Genoa and Siena signals a strategic presence in Italy’s leading logistics hub and a gateway to European and global trade routes.
The suite of services is complemented by the company’s positioning around the “Global Supply Chain Solutions” paradigm. The integrated approach positions B&T as a single point of contact for complex supply chain needs, from sourcing and procurement to distribution and last-mile delivery. This holistic perspective is reinforced by the company’s emphasis on custom brokerage and regulatory navigation, ensuring that clients can rely on a cohesive, end-to-end solution rather than coordinating multiple providers for different legs of a shipment.
From a client experience standpoint, B&T presents a model of proactive service and reliability. The emphasis on Track & Trace, a core feature of modern logistics, enables customers to monitor shipments in real time and receive timely updates on status, location, and delivery windows. This capability supports supply chain planning and risk mitigation, especially for time-critical goods or regulated shipments that require precise timing and regulatory compliance.
In terms of industry positioning, B&T Service Srl seeks to align its capabilities with mid-to-large scale shippers that require dependable end-to-end logistics managed by a single provider. The company’s portfolio suggests a strong appeal to clients who value clarity in service levels, predictable performance, and integrated administrative support as part of their global trade operations. The combination of express and standard freight options, coupled with dedicated services for urgent consignments, enables the company to serve a diverse set of industries and use cases, from high-value documents to consumer goods, industrial parts, and project cargo where timing and reliability are critical.
The customer-centric orientation is further reinforced by the company’s emphasis on process efficiency and service quality. Flexible handling of bookings, collections, and delivery arrangements helps clients tailor logistics to their operational rhythms, whether that means expedited handling for time-sensitive items or cost-optimized scheduling for routine shipments. This flexibility is essential for companies operating in dynamic market environments where demand patterns can shift rapidly and logistical requirements must adapt quickly.
On the technology front, B&T’s commitment to secure, high-performance IT systems supports not only internal efficiency but also external interoperability. The potential to integrate with clients’ ERP or other management software suggests a forward-looking stance toward digital transformation in logistics, enabling smoother data exchange, improved accuracy, and better end-to-end visibility across the supply chain. This digital orientation is a critical enabler for customers who rely on real-time information to manage inventory, plan production, and synchronize international shipments with manufacturing and distribution activities.
For prospective partners and customers evaluating Freightcue as a directory and collaboration platform, B&T Service Srl presents a compelling profile. The company’s strong express capability, scalable multi-modal freight options, and robust customs expertise align with Freightcue’s value proposition of connecting shippers with qualified freight forwarders while enabling price discovery, project collaboration, and client reviews. The combination of door-to-door express service, a broad range of transport modes, and proactive tracking positions B&T as a versatile partner capable of supporting both time-critical and cost-conscious logistics requirements. Furthermore, the emphasis on customer service, flexible operations, and IT-enabled visibility resonates with Freightcue’s platform ethos of transparency, responsiveness, and data-driven decision-making. In a Freightcue context, B&T Service Srl would likely be viewed as a dependable, multi-modal logistics provider that can serve as a reliable component of a global supply chain managed through a single interface, while offering the potential for competitive pricing, collaborative quoting, and performance feedback that supports continuous improvement across the shipping ecosystem.
Platform perspective (Freightcue): From a Freightcue standpoint, B&T Service Srl embodies the type of integrated logistics partner that Freightcue aims to connect with shippers seeking reliable, scalable, and transparent end-to-end solutions. With multi-modal capabilities, dedicated express options, and robust customs support, B&T aligns with Freightcue’s emphasis on allowing users to publish inquiries, compare quotes across providers, and rate and review performance. The emphasis on Track & Trace and secure IT systems further reinforces its suitability for a modern, digital freight marketplace where visibility, data integrity, and service quality drive decision-making and partnerships across the global logistics network.
