PT. ARTHA OCEAN LIGHT
PT. ARTHA OCEAN LIGHT (AOL) is a Jakarta-based logistics provider established in 2003. Over the years, AOL has diversified from traditional freight forwarding into a fully integrated logistics service that covers both air and sea freight operations. The company emphasizes building long-term relationships with clients and leveraging a global network of carefully selected overseas partners to deliver reliable supply chain solutions. AOL positions itself as an extension of its clients’ businesses, aiming to provide complete logistics solutions that are efficient, reliable, and affordable.
AOL’s service offering includes door-to-door logistics, air freight, sea freight (LCL and FCL), export and import documentation, customs clearance, and warehousing and distribution. The company notes its commitment to using modern systems and technology to support air freight services, recognizing speed and urgency as key client drivers. In ocean freight, AOL highlights its relationships with major shipping lines, enabling customized global schedules, broader coverage, more sailings, flexible cutoffs, and competitive rates. This aligns with a strategy to manage shipments from origin to destination with care, ensuring efficiency, safety, and on-time delivery.
In terms of customs clearance, AOL provides end-to-end services for both imports and exports, including classification of goods, regulatory compliance, and duty management. The organization emphasizes its on-the-ground knowledge of local specifications and regulations, which supports rapid processing, accurate declarations, and smooth cargo movement through customs. The supported activities extend to electronic pre-filing, customs consultancy, and documentation processing, as well as security sealing and certification when required.
AOL also stresses its client-centric account management approach, assigning a dedicated account manager to each customer as the primary point of contact. This policy underscores a commitment to personalized service and consistent communication throughout the shipping process. While the details of day-to-day operations and client cases are not provided in the available materials, the emphasis on integrated logistics, global partnerships, and a structured account management model suggests a focus on reliability and responsive service across multiple modes of transport.
Overall, AOL positions itself as a comprehensive logistics partner capable of handling complex supply chains through a combination of air and sea freight services, customs expertise, warehousing, and tailored customer support. By leveraging its experience since 2003 and its network of international partners, the company aims to deliver timely, compliant, and cost-effective logistics solutions for clients in Indonesia and beyond.
