Efrata Cargo Express

Efrata Cargo Express (E.C.E) is a Surabaya-based freight forwarding company providing door-to-door cargo services across Indonesia. With a main office located in Surabaya, the company emphasizes a hands-on approach to account management, aiming to place partner satisfaction as a top priority. The organization describes a solid team of nine professionals who are trained in key logistics disciplines, including import and export operations, customs brokerage, and project cargo.

The company outlines a clear vision and mission that guide its operations. The vision expresses a commitment to becoming a trusted partner in cargo logistics within Indonesia, while underscoring a dedication to maintaining high-quality, homey service. The mission highlights several strategic initiatives designed to support service delivery and client engagement, such as selective employment practices, an online system for tracking, registration processes, and the management of custom proposals alongside other important areas.

Efrata Cargo Express positions itself as a locally focused freight forwarder with capabilities to manage both inbound and outbound shipments. The emphasis on door-to-door service suggests an integrated approach to cargo movement, coordinating multiple legs of a shipment to provide end-to-end solutions for customers operating within Indonesia. The stated focus areas—import, export, customs brokerage, and project cargo—reflect core competencies that enable the company to handle complex regulatory requirements and specialized cargo movements.

Operating from its main base in Surabaya, the company appears to leverage a small, specialized team structure. This configuration can support personalized client service, quick decision-making, and close supervision of shipments from origin to destination. While the available information does not detail specific service lines beyond import/export, customs brokerage, and project cargo, the emphasis on door-to-door delivery signals an integrated service model designed to streamline the logistics process for customers with domestic and international needs.

As a regional player in Indonesia’s vibrant logistics landscape, Efrata Cargo Express emphasizes trust and reliability as part of its value proposition. The combination of local market focus, a defined service scope, and a dedicated team positions the company to address typical import/export cycles, customs clearance processes, and the specialized demands of project cargo within the Indonesian context.

For potential clients, the company profile suggests a partnership approach where customer satisfaction, compliance with regulatory requirements, and efficient operations are central themes. The explicit mention of a homey service style indicates a customer-centric philosophy aimed at fostering long-term relationships with partners and vendors across the logistics network.

Overall, Efrata Cargo Express presents itself as a Surabaya-based freight forwarder with door-to-door capabilities, a core focus on import/export activities, and specialized competencies in customs clearance and project cargo, supported by a small, trained team and a mission-driven approach to process modernization and client engagement.