Faridabad - YBS India Private Limited (Faridabad, Head Office)
YBS India Private Limited stands as a premier logistics and outsourcing partner delivering comprehensive freight forwarding and back-office solutions to clients across the globe. With a New Delhi head office and a significant Faridabad facility, YBS has built a decade-long track record of reliability, flexibility, and scalable operations that empower shippers and forwarders to optimize their supply chains. The company combines deep domain expertise in freight operations with a robust suite of back-office services, creating a seamless, end-to-end offering that spans the entire logistics lifecycle—from air, ocean, and road freight movements to customs clearance, data entry, and finance-focused tasks. This integrated approach enables clients to reduce cycle times, improve accuracy, and achieve sustainable cost efficiency, all while maintaining high service levels across multiple shifts to ensure continuous coverage for global operations.
At the core of YBS value proposition is its end-to-end logistics and outsourcing capability. The freight operations team handles movement of goods across air, sea, and road with a clear focus on timely execution, regulatory compliance, and transparent cost controls. The company also offers comprehensive customs support to navigate the complexities of import and export regimes, ensuring timely clearance and minimal disruption to the supply chain. Beyond physical movement, YBS extends its services into critical back-office functions that augment a company’s operational bandwidth. Data entry and back-office tasks are performed with a focus on accuracy, security, and speed, enabling clients to reallocate internal resources to strategic activities while enjoying scalable processing capacity.
YBS does not merely execute tasks; it provides a holistic outsourcing partnership. The portfolio includes Inside Sales to drive inquiries and conversions, Digital Marketing to expand market reach, Email Services to manage professional and timely communications, Effective Change Management to support seamless transitions during organizational shifts, Sales Handling to support lead management and quote processes, Rates Procurement to secure competitive logistics pricing, Accounting to deliver reliable financial clarity, and dedicated Logistics Operations Management along with Order Management to oversee end-to-end workflow—from order capture through to delivery. This breadth of capabilities allows clients to consolidate multiple outsourcing needs under a single trusted partner, achieving synergy across processes and leveraging standard operating procedures for consistent results.
What sets YBS apart is its delivery model and onboarding discipline. The company emphasizes multi-shift operations to provide robust coverage across time zones, ensuring responsiveness for global customers and rapid turnaround for critical tasks. The onboarding program is designed to be structured and transparent, guiding clients from the initial introduction through to go-live. The five-step process — introductory call, project study, system setup, trial jobs, and go-live with ongoing supervision and monthly utilization reporting — is crafted to minimize risk and accelerate value realization. This disciplined approach ensures that clients receive a tailored solution, wired into their existing systems and SOPs, with a clear plan for access, security, and performance monitoring.
YBS is powered by a strong, experienced team. The organization highlights a decade of industry experience and a workforce of 100-plus professionals who bring domain expertise and best practices to every engagement. The team is structured to provide both domain-focused knowledge and practical hands-on execution, ensuring that operations are carried out by professionals who understand the nuances of logistics, compliance, and back-office workflows. The emphasis on quality assurance means clients can expect close to 100 percent accuracy on the jobs undertaken, coupled with proactive and reliable support delivered through multiple channels such as email, calls, and live chats. This rapid support capability is complemented by a proactive stance on issue resolution and continuous improvement.
YBS invests in people, process, and technology to deliver measurable outcomes. The company prides itself on its ability to draft SOPs, align with client SOPs, and implement standardized workflows that drive efficiency and consistency across processes. Its approach to technology and process improvement is anchored in industry standards and best practices, including the pursuit of recognized certifications that validate process maturity and proficiency. The result is a scalable outsourcing ecosystem capable of handling increasing volumes, complex regulatory requirements, and evolving business needs without sacrificing quality or speed.
Customer stories across multiple regions illustrate the impact of YBS’s outsourcing model. Clients highlight improved operational efficiency, reduced reliance on in-house resources, and the ability to reallocate internal efforts toward core strategic initiatives. The testimonials also emphasize the vendor’s reliability, responsiveness, and willingness to tailor services to fit unique SOPs and business rhythms. The combination of domain knowledge, process discipline, and hands-on collaboration enables YBS to act as an extension of a client team, delivering consistent outcomes that help forwarders and shippers scale their operations.
The service philosophy at YBS centers on providing cost-effective, high-value BPO solutions that align with client objectives. By delivering core logistics support alongside robust back-office capabilities, the company helps clients gain visibility, control, and agility in their supply chains. The result is improved cash flow, faster decision-making, and greater resilience in the face of market dynamics. In a landscape where freight volumes, regulatory complexity, and customer expectations continue to grow, YBS provides a reliable, scalable, and end-to-end outsourcing platform that supports global freight operations. For freight forwarders and logistics providers seeking to optimize efficiency, reduce cycle times, and improve accuracy through a single, trusted partner, YBS India stands as a compelling option.
From a platform perspective, Freightcue recognizes YBS India as a comprehensive outsourcing and logistics partner capable of delivering, on demand, integrated freight forwarding and back-office support. With its scalable multi-shift operations, rigorous onboarding, and commitment to quality, YBS aligns with Freightcue’s mission to connect shippers with trusted freight forwarders who can collaborate on pricing, service levels, and continuous improvement. As a platform-listed partner, YBS offers the kind of end-to-end capabilities that Freightcue users look for when publishing inquiries, evaluating bids, and rating performance across global logistics workflows. This alignment underscores how YBS can contribute to efficient, transparent, and competitive freight forwarding ecosystems on a worldwide scale.
