Hong Kong - Pacific Star Express (Hong Kong) Company Limited (Hong Kong) (Formerly known as Longrow Shipping Limited)
Pacific Star (Hong Kong) is part of the Taiwan-based Pacific Star Group, a logistics alliance with a history dating back to 1977. The Hong Kong subsidiary was established in 1991 and has developed into a prominent player in Hong Kong’s freight forwarding sector. The company provides a broad range of services across the supply chain, including customs clearance, international freight forwarding, warehousing, distribution, order assembly, and overall supply-chain management. This mix of capabilities aims to deliver comprehensive logistics solutions that can compete with larger operators while leveraging the resources of a sizable group.
The Ocean Freight segment is a core focus, with capabilities to handle FCL and LCL shipments and to offer door-to-door services that include customs clearance, pickup, and delivery. In addition to ocean logistics, Pacific Star Express operates Air Freight services, providing cargo pickup, warehousing, customs clearance, and air-shipment booking for clients.
Cargo insurance is promoted as a value-added feature, highlighting easy insure options, preferential rates, comprehensive protection, quick claim settlement, and technical support. The company emphasizes its integrated customs clearance, positioned as a dedicated part of an interconnected service chain, with a regional presence intended to manage regulatory processes under pressure.
A nationwide logistics network supports warehousing and trucking activities, with operations spanning multiple major cities in China. The group maintains a substantial employment base and a wide geographic footprint across Mainland China, Taiwan, and Hong Kong, including a global reach through numerous affiliated entities. The service ecosystem is complemented by a detailed, six-step process for client engagements, from inquiry and written confirmation to acceptance, delivery, signing for proof of delivery, and return of the POD.
Overall, Pacific Star Express (Hong Kong) positions itself as an established, full-service freight forwarder within the Hong Kong market, leveraging the broader Pacific Star Group’s international footprint to provide end-to-end logistics solutions for customers with diverse supply-chain needs.
