Guatemala City - Telefacsimil, S.A / TransExpress (Head Office)
Trans-Express is a well-established Guatemala-based freight forwarder with more than four decades of market presence, distinguished by its proactive approach to facilitating cross-border trade and serving as a trusted logistics partner for businesses and individuals alike. With a solid foundation built on years of experience, the company has evolved into a comprehensive logistics provider that integrates air, sea, and land freight solutions, offering end-to-end support for import and export activities, supply chain coordination, and reliable domestic distribution. As a company that prioritizes cargo and information security, Trans-Express operates under a recognized quality management framework and holds Authorized Economic Operator (AEO) credentials, underscoring its commitment to compliance, risk management, and secure handling of shipments across international and domestic pathways. This combination of regulatory diligence and practical capability positions Trans-Express as a dependable choice for organizations seeking predictable performance in complex logistics environments, from time-sensitive e-commerce shipments to large-scale industrial projects.
A core strength of Trans-Express lies in its multi-modal freight capabilities. The company provides integrated solutions for air, ocean, and road freight, allowing customers to move cargo efficiently through the most suitable channels and routes. From the coordination of imports and exports to the meticulous handling of hazardous cargo, Trans-Express supports a broad spectrum of commodities, including dangerous goods that require specialized documentation, packaging, and safe transport practices. Its service portfolio encompasses containerized cargo (LCL and FCL), less-than-container load (LTL) and full-truckload (FTL) operations, and complex project logistics that demand precise planning, risk assessment, and supply chain visibility. The combination of these modalities enables customers to optimize cost, lead times, and service levels, whether their shipments originate in Asia, Europe, the Americas, or within Central America.
Quality and security are central to the Trans-Express value proposition. The company emphasizes robust quality management processes designed to safeguard cargo integrity and protect information throughout the shipping lifecycle. This is complemented by end-to-end paperwork and documentation support, including customs management, import/export coordination, and compliance with pertinent regulatory requirements. Insurance coverage is offered to mitigate transportation risks, providing additional assurance to customers who transport valuable or sensitive goods. In addition to physical security, the company’s emphasis on secure information handling supports accurate tracking, clear communication, and reliable customer service—key elements for successful cross-border trade where visibility and data accuracy drive decision making.
Trans-Express distinguishes itself as a logistics partner for both routine shipments and complex projects. The company positions itself as a reliable facilitator of electronic commerce and supply chain management, reflecting its long-standing commitment to enabling the growing needs of e-commerce businesses and retailers. The service footprint extends beyond conventional freight forwarding to include specialized services designed to support large-scale procurement and distribution strategies, including warehousing, storage, and local distribution. By serving as a one-stop solution for import and export coordination, cargo handling, and door-to-door delivery, Trans-Express enables clients to streamline procurement, reduce administrative burden, and maximize control over their global supply chains.
A notable advantage of Trans-Express is its focus on a regional and local network that supports fast, responsive service in Guatemala and surrounding markets. The company maintains a central hub in Guatemala City and operates multiple agencies to ensure sufficient coverage and on-the-ground support for customers. In addition to the central office, the network includes agency locations in San Cristóbal and Quetzaltenango, which enhances accessibility for customers, improves last-mile execution, and fosters closer collaboration with local partners and suppliers. The presence of multiple agencies helps ensure timely pickup, storage, and distribution, while also enabling flexible timing and extended operating hours to accommodate business needs.
The breadth of Trans-Express’s service lines is complemented by value-added options that align with today’s consumer and business expectations. The company actively supports internet shopping through its P.O. Box program, which enables customers to sign up for a free mailbox in the United States (Miami) and receive shipments locally in Guatemala. This service is particularly relevant for consumers and small businesses that buy from international retailers across a wide range of platforms. The P.O. Box program integrates with the company’s broader e-commerce logistics capabilities, including import consolidation, customs clearance, and domestic delivery—creating a seamless path from online purchase to doorstep delivery.
World Pack Solutions represents another strategic offering designed to address the needs of importers seeking direct access to international markets. By facilitating direct import from suppliers in China, Colombia, and the European Union, Trans-Express provides a streamlined route for consolidating orders, coordinating shipments, and managing cross-border logistics. This service line helps clients optimize procurement cycles, manage lead times, and improve pricing through centralized import activities. In addition to cross-border import services, the company emphasizes international courier and door-to-door delivery, underscoring its capability to deliver a full-spectrum solution—from origin to final destination—across global networks and local markets.
On the domestic front, Trans-Express delivers reliable local courier and delivery services designed for both individuals and businesses. The local delivery program covers a wide range of goods, from documents to merchandise, with attention to cost efficiency and reliable performance. The company’s domestic logistics capabilities are supported by a commitment to timeliness, tracking, and customer support, ensuring that local shipments are handled with the same professionalism as international consignments.
Trans-Express’s service ecosystem also includes critical support functions that enhance overall supply chain performance. Customs management is a core component of the offering, ensuring that import and export activities align with regulatory requirements and that duties, taxes, and compliance obligations are handled accurately. Recollection and storage services provide warehousing capacity to accommodate inventory or seasonal surges, enabling clients to optimize stock levels and improve cash flow. Insurance coverage offers risk management protection for shipments, a valuable feature for customers moving valuable goods or operating in high-risk corridors. Local distribution capabilities further enable end-to-end service, providing the means to place goods in the right hands at the right time within Guatemala and nearby markets.
Trans-Express’s agency network supports a cohesive, locally nuanced service model. The central agency in Guatemala City offers core services and a primary point of contact for customers, with additional agencies in San Cristóbal and Xela enabling broader geographic reach. Each location is equipped to handle the nuances of local regulations, time zone differences, and logistical constraints, ensuring that customers benefit from fast response times and hands-on support throughout the shipping process. This regional footprint also enhances the company’s ability to provide tailored logistics solutions for varied industry segments—including e-commerce retailers, manufacturers, wholesalers, and project-based operations—while maintaining consistent service quality.
The company’s communications and customer engagement emphasize accessibility and transparency. A user-friendly approach to inquiries, quotes, and order tracking helps customers stay informed about the status of shipments, anticipated arrival times, and any regulatory or logistical requirements. As the logistics landscape becomes increasingly data-driven, Trans-Express’s emphasis on documentation accuracy, cargo handling best practices, and proactive communication positions it well for integration with modern freight marketplace platforms like FreightCue. In this context, the platform-level value is clear: Trans-Express can provide reliable quotes, foster competitive pricing through route optimization, and offer clear performance histories that empower shippers and forwarders to make informed decisions.
From a strategic perspective, Trans-Express seeks to be more than a traditional freight forwarder. It presents itself as a comprehensive logistics partner capable of supporting complex supply chains, including large-scale procurement programs, e-commerce fulfillment, multi-country distribution, and time-critical courier services. The combination of air, sea, and land freight capabilities, together with customs expertise, packaging and handling for hazardous cargo, and risk management through insurance, contributes to a holistic value proposition for customers seeking end-to-end control of their international and domestic shipments. With more than 40 years in operation, the company has demonstrated a track record of reliability and resilience in Guatemala’s evolving logistics environment. Its focus on professional processes, secure information handling, and customer-centric service aligns with the expectations of modern shippers who require consistent performance and clear return on investment from their logistics providers.
In the context of a FreightCue listing, Trans-Express presents a compelling profile for a directory that aggregates freight forwarders and logistics providers worldwide. The company’s multi-modal capabilities, strong regional presence, and robust service portfolio—including World Pack Solutions, P.O.Box, international courier, and door-to-door delivery—translate into a broad set of use cases for prospective clients seeking quotes, comparisons, and supplier reviews. The combination of local market knowledge, international reach, and a structured approach to risk management and insurance makes Trans-Express a credible partner for shippers who value transparency, reliability, and value-driven logistics solutions. Moreover, the company’s emphasis on e-commerce enablement and direct importer programs resonates with digital-era buyers and retailers who require efficient, scalable, and secure cross-border fulfillment.
From a platform perspective, FreightCue can position Trans-Express as a full-spectrum logistics provider with documented capabilities in air, ocean, and road freight, complemented by specialized services such as hazardous cargo handling, customs management, warehousing, P.O. Box programs for cross-border shopping, and direct import pathways like World Pack Solutions. The platform can feature a narrative that highlights the company’s long-standing market presence, its AEO credential and quality management practices, and its network of Guatemala-based agencies that deliver local execution with global reach. This combination of regional familiarity and international capability is particularly valuable for shippers who require dependable cross-border freight services, transparent pricing, and concrete performance histories that can be rated and compared within FreightCue’s community-driven marketplace. In short, Trans-Express represents the type of established, multi-modal logistics partner that FreightCue users seek to discover, quote, and evaluate in a transparent, collaborative environment that accelerates procurement cycles, improves service levels, and drives better outcomes for global trade.
