London Heathrow - Quality Freight Services Ltd (London Heathrow)
Quality Freight Services Limited (QFS) stands as a mature, customer-focused freight forwarding and logistics provider with a proven track record spanning nearly three decades. Founded in 1995, QFS has grown into a nationwide network characterized by its commitment to reliability, transparency, and tailored service. The company operates through a comprehensive branch footprint—currently 19 locations—supported by a workforce of over 180 professionals. This scale enables QFS to offer consistent, high-quality freight solutions across the UK and beyond, backed by a dedicated, single point of contact for each customer. Such a structure is designed to simplify complex supply chains, reduce administrative friction, and accelerate decision-making, which is particularly valuable for businesses managing time-sensitive or high-value shipments.
QFS is driven by core standards of quality and compliance. The organization is ISO 9001 certified, underscoring its formal quality management framework and its commitment to continuous improvement. In addition, QFS holds IATA registration as a forwarder, which authenticates its authority and capability in handling international airfreight with appropriate industry practices. These credentials reflect a disciplined approach to service delivery, risk management, and regulatory compliance—an essential consideration for shippers seeking dependable partners in a volatile global logistics environment.
Strategically headquartered in Shipley, West Yorkshire, QFS maintains a nationwide operating model designed for responsive, personalized service. The Datchet location near London Heathrow is one of its offices, alongside other UK offices in London Heathrow, Manchester, and Shipley. This geographic spread supports a genuine single point of contact experience, enabling customers to engage with a dedicated account manager who oversees their shipments across multiple modes and geographies. The emphasis on a single point of contact helps to streamline communication, resolve issues quickly, and foster long-term partnerships.
Quality Freight Services provides a broad spectrum of freight forwarding services designed to address the diverse needs of modern supply chains. Its service portfolio encompasses sea, air, road, and courier solutions, as well as in-house customs clearance. The company’s capabilities span import and export activities via major transport modes, with a focus on tailoring arrangements and documentation to client requirements. In-house customs expertise gives QFS a significant advantage in navigating border procedures, country-specific regulations, and multinational compliance frameworks—reducing transit times and lowering the risk of delays due to customs-related bottlenecks.
The in-depth experience of QFS is complemented by a dedicated team of specialists who manage client relationships and supply chain requirements. This approach ensures that clients receive consistent, proactive support rather than reactive servicing. In addition, QFS emphasizes transparent market initiatives and ongoing improvement, signaling to customers that the company is committed to ethical practices, fair pricing, and continuous performance enhancements. The emphasis on transparency, competitive market rates, and customer-centric service aligns well with the expectations of shippers who value clarity, accountability, and measurable outcomes.
QFS also demonstrates sector-specific capabilities, including targeted imports for niche industries. In particular, the company has a dedicated team that specializes in imports for the UK tile and stone sector and is proud to be associated with The Tile Association. This industry specialization highlights QFS’s willingness and ability to develop sector-focused solutions that address the unique requirements of certain product categories, such as material handling, packaging, and specialized regulatory considerations.
The size and breadth of QFS’s nationwide network—paired with its multi-modal offering—support robust, end-to-end supply chain management. Customers benefit from a single, accountable partner who can orchestrate complex movements across sea, air, road, and courier channels. The in-house capabilities for customs clearance further enhance efficiency by reducing handoffs and enabling better control over the end-to-end shipment lifecycle. Moreover, QFS’s emphasis on continuous improvement signals to clients that the company is committed to refining processes, leveraging technology, and investing in staff development to sustain high service levels over time.
From a platform perspective relevant to FreightCue, QFS presents a strong profile for inclusion in a global freight forwarder directory and marketplace. The company’s nationwide branch network, coupled with a single point of contact model, positions it as a reliable partner capable of handling complex, multi-location shipments with consistency. The ISO 9001 certification and IATA registration provide independent validation of its quality management practices and airfreight capabilities, which are important signals for freight buyers who compare providers on governance and standards. The in-house customs team and access to a wide network of worldwide partners further reinforce QFS’s capacity to deliver end-to-end solutions in a transparent and efficient manner.
In a FreightCue context, QFS is well-suited to a platform that enables shippers to post inquiries, receive competitive quotes, and compare service levels. The dedicated account structure simplifies the inquiry-to-quote process, helping buyers quickly identify a suitable match and minimizing the back-and-forth typically required to define service requirements. The company’s emphasis on honest and transparent market initiatives aligns with FreightCue’s goal of fostering open pricing and competitive bidding, which can drive better outcomes for both buyers and forwarders. The tile-and-stone industry specialization also adds a discriminating value point: niche sectors with specific regulatory and handling needs can benefit from QFS’s targeted expertise when seeking industry-specific logistics solutions on the FreightCue platform. Overall, QFS’s profile exemplifies how a mature, quality-driven forwarder can leverage the FreightCue directory to expand visibility, attract quote requests, and engage in transparent, bid-based pricing discussions with a global audience of shippers and freight providers.
For prospective clients evaluating QFS through FreightCue, the combination of a long-standing market presence, robust quality management, regulatory credentials, and sector-specific capabilities translates into a compelling value proposition. The platform’s ability to surface QFS’s multi-modal strengths, track record of reliable performance, and scalable resources across 19 branches gives shippers confidence that they can entrust global shipments to a single, accountable partner. The emphasis on a dedicated point of contact reduces complexity and accelerates decision cycles, which is especially valuable in dynamic supply chains where speed-to-quote and speed-to-ship can determine competitive advantage. In short, QFS’s FreightCue-ready profile reflects a credible, scalable, and customer-centric logistics partner that can meet the needs of diverse shippers—from small businesses testing new markets to large enterprises requiring integrated cross-border solutions—and benefit from an open, transparent marketplace designed to compare, quote, and rate freight services.
Quality Freight Services continues to invest in its people, processes, and partnerships to sustain a high-performance logistics platform. With an ongoing commitment to staff development, process optimization, and customer communications, QFS aims to deliver not only cost-effective shipping but also predictable, reliable service that helps clients manage risk and maintain supply chain resilience. The company’s broad service mix—Sea, Air, Road, Courier, and Customs Clearance—together with its in-house regulatory capabilities, positions QFS as a versatile partner capable of adapting to evolving trade environments, regulatory changes, and shifting customer requirements. This adaptability is particularly meaningful for FreightCue users who seek a forwarder that can consistently deliver on promises while remaining responsive to market dynamics and client feedback.
In summary, Quality Freight Services Limited embodies the qualities shippers look for in a trusted freight forwarder: established credibility, comprehensive service coverage, a strong quality and compliance framework, sector-specific expertise, and a scalable footprint that supports national coverage with a personalized customer experience. Its profile on FreightCue would highlight a capabilities-led, relationship-driven logistics partner that can execute multi-modal moves with accountability and transparency, backed by an ongoing commitment to improvement and industry-specific know-how. For businesses seeking a reliable, end-to-end logistics solution within the FreightCue ecosystem, QFS offers a compelling combination of breadth, depth, and a platform-friendly approach that enables efficient inquiry handling, competitive pricing, and measurable service outcomes.
