Shenzhen - Pacific Star Express (China) Co., Ltd. Shenzhen Branch
Shenzhen Branch of Pacific Star Express (China) Co., Ltd. operates within the broader Pacific Star Group network, a historically established freight forwarder with a presence across Mainland China, Taiwan, and Hong Kong. The Shenzhen office forms part of a regional logistics footprint designed to support import and export activities through integrated ocean and air freight services, complemented by customs clearance and warehousing functions.
The source materials indicate that the Pacific Star Group traces its origins to 1977, with a lineage highlighted by recognition as a leading ocean freight forwarder in Taiwan and ongoing certifications related to operations and service quality. The Shenzhen operation aligns with the group’s multi-modal approach, providing ocean freight forwarding (FCL and LCL) and air freight forwarding, along with value-added services such as door-to-door delivery, warehousing, and customs clearance. The group emphasizes a connected service chain that supports product movement from origin to destination with an emphasis on reliability and responsiveness.
Within the documented service framework, Ocean Freight is described as a primary activity, offering FCL and LCL solutions with door-to-door capabilities, including customs clearance and delivery. Air Freight is also highlighted, with services that cover cargo pickup, warehousing, customs clearance, and air-shipment booking. The organization notes a focus on insurance options to protect cargo, aiming for straightforward insurance processes, favorable rates, comprehensive coverage, and efficient claim handling.
The Shenzhen branch participates in a broader logistics network that includes a substantial workforce and an extensive fleet or network of trucking partnerships across China. The documented service model references a structured customer journey—from inquiry and written confirmation through acceptance, delivery, signature, and POD return—suggesting established standard operating procedures intended to ensure cargo safety and timely delivery.
As part of its operating philosophy, the group maintains service guarantees, professional insurance services, and ongoing 24/7 support and tracking. While the available sources emphasize the company’s alignment with a wider corporate framework, the Shenzhen branch appears to adhere to these standards, reinforcing the region’s role in supporting international trade flows through integrated import and export logistics services.
In terms of regional scope, the materials describe a distributed network spanning multiple Chinese regions and major international hubs, underscoring an emphasis on coverage and responsiveness across key markets. The Shenzhen office, as part of this network, is positioned to facilitate shipments to and from China, leveraging the parent company’s capabilities in ocean and air freight, along with customs clearance and warehousing support to meet client needs.
Overall, Shenzhen - Pacific Star Express (China) Co., Ltd. Shenzhen Branch is presented as a component of a seasoned freight forwarding group, with established processes for freight movement, compliance, and service continuity designed to serve a diverse customer base seeking reliable logistics solutions in and beyond China.
