Shenzhen - ComOne Int'l Logistics Co., Ltd. (Shenzhen, Head Office)
ComOne Int’l Logistics Co., Ltd. (ComOne Express) is a Shenzhen-based freight forwarder established in 2011 that has built a robust, technology-driven platform for global freight forwarding, cross-border e-commerce logistics, and end-to-end supply chain solutions. With a workforce of about 300 employees and a 40,000-square-meter warehouse footprint, ComOne Express positions itself as a capable, reliability-focused partner for merchants seeking seamless cross-border shipping, warehousing, and value-added services. The company operates on a multi-modal network that encompasses warehousing, consolidation, sorting, freight forwarding by air and ocean, and ground distribution, as well as specialized cross-border e-commerce logistics capabilities. A key differentiator is its strategic status as a Cainiao Southeast Asia service provider licensed to handle cross-border and import/export services, which enables integrated routing, compliance, and network access across the rapidly expanding Southeast Asian gateway markets. ComOne Express emphasizes a technology-forward approach, underpinned by end-to-end visibility, secure process controls, and a portfolio of self-managed, cross-border operations that enhance efficiency and risk management across the supply chain. The firm’s commitment to quality and protection is further demonstrated by its participation in the WCAworld Gold Medallion Financial Protection Program for its enrolled China offices, underscoring a focus on financial safeguards and service reliability for clients with complex international logistics needs. ComOne Express markets itself as a leader in Southeast Asia dedicated lines and as a nationally recognized technology-driven enterprise, reflecting a dual emphasis on regional specialization and scalable digital logistics capabilities that appeal to growing e-commerce brands, importers, manufacturers, and global distributors seeking predictable performance and competitive cost structures.
Beyond the foundational services of warehousing, consolidation, sorting, and transport, ComOne Express offers a comprehensive suite tailored to cross-border and cross-market requirements. Its service portfolio includes warehousing and distribution, pick-and-pack, order fulfillment, inbound and outbound transportation via air and sea, customs clearance, brokerage, and last-mile delivery. The company also positions itself as a trusted cargo partner for cross-border e-commerce sellers, offering import/export routing, brokerage, and delivery services that facilitate seamless movement of goods between domestic markets and international destinations. This is complemented by a focus on value-added services such as sorting, labeling, and documentation processing to support fast onboarding onto marketplace platforms and efficient port-to-door workflows in multiple jurisdictions. The emphasis on end-to-end service orchestration reflects ComOne Express’s core capability: translating complex regulatory requirements, multi-carrier timelines, and foreign-language documentation into reliable, trackable shipments with predictable transit times and cost certainty.
A central pillar of ComOne Express’s market positioning is its Southeast Asia dedicated lines program. The company highlights a strategic emphasis on Singapore and other Southeast Asian routes as a core strength, along with broader international lines to destinations including Malaysia, Australia, Thailand, Taiwan, Japan, Korea, Iran, Vietnam, Cambodia, and Myanmar. The company’s local presence across key markets and its ability to leverage direct lines support faster transit times, improved capacity control, and more favorable pricing relative to generic, all-airfreight or all-ocean options. This regional focus is reinforced by the Cainiao Southeast Asia license, which facilitates smoother cross-border handling, easier customs processes, and enhanced connectivity with a growing network of regional partners and e-commerce platforms that rely on agile, reliable cross-border logistics to reach customers across Asia and beyond.
From an e-commerce perspective, ComOne Express provides targeted solutions for Amazon FBA and other marketplace fulfillment needs. The company describes a dedicated FBA inbound service that utilizes its own network to transport goods from China to Amazon warehouses in the United States and other marketplaces, with a range of service options designed to balance cost, speed, and reliability. Key features include full-container and less-than-container-load (LCL) capabilities, customer-specific handling with dedicated case managers, strict controls to prevent mix-ups, and expedited customs clearance. ComOne Express notes partnerships with Amazon-approved drayage providers to ensure cost efficiency and reliable delivery to FBA facilities, along with services that cover standard FBA, value-added services, returns processing, and extended services. This positioning signals a strong alignment with the needs of sellers who rely on Amazon’s global FBA network and require a predictable, scalable solution for inbound shipments, particularly for high-volume, time-sensitive SKUs and brand-sensitive goods that demand careful handling and customs compliance.
In addition to FBA operations, ComOne Express emphasizes its broader international logistics capabilities, framing itself as a versatile partner for general freight forwarders and manufacturers who require reliable cross-border movement across multiple corridors. The company references its involvement in international logistics through major carriers and networks, including well-known global players like DHL, UPS, FedEx, TNT, and regional specialists, while also actively promoting its own multi-regional service coverage and self-managed overseas affiliates for storage, sorting, and last-mile distribution. The critical advantage here is the ability to manage complex, multi-leg shipments with tight lead times while maintaining end-to-end visibility for clients. With an eye toward risk management and service reliability, ComOne Express emphasizes its multi-stage control framework, system-wide tracking, and a dedicated in-house team that ensures we can monitor and mitigate potential disruptions across the supply chain, from pickup through final delivery.
ComOne Express’s value proposition centers on a combination of professional service, risk management, competitive pricing, and a client-centric service model. The company brands its strengths as professional teams that provide door-to-door, one-to-one tracking; robust security through multi-layered internal operations; favorable pricing driven by diversified routes and volume commitments; high-quality, customized logistics solutions; and strong customs clearance guarantees via overseas subsidiaries, warehouses, sorting facilities, and delivery networks. The emphasis on these five pillars—professional service, safety and security, price competitiveness, service quality, and broad customs coverage—highlights a balanced, reliability-first approach designed to meet the diverse needs of modern supply chains while maintaining flexibility to adapt to regulatory changes and evolving marketplace requirements.
Technology and visibility are explicit themes in ComOne Express’s narrative. The company describes itself as a technology-driven enterprise that deploys systems to monitor shipments across every stage of the journey. Real-time status updates, proactive exception handling, and transparent communication channels are pitched as core capabilities that enable customers to plan, forecast, and optimize inventory movements with confidence. The integration of technology supports not only tracking and documentation but also helps streamline customs processing, improve dwell times, and enable data-driven decision-making for importers, exporters, and cross-border e-commerce brands. This tech-forward stance is increasingly important as merchants scale across multiple regions, where the ability to harmonize orders, fulfillments, and returns across borders becomes a critical differentiator in a crowded logistics marketplace.
The company’s geographic footprint extends beyond its Shenzhen headquarters. ComOne Express outlines a network of overseas subsidiaries and branch offices that bolster its regional service levels, enabling more consistent control over storage, sorting, and distribution in key markets. The presence of overseas entities supports enhanced freight protection, faster local processing, and more direct accountability for service quality in destinations that matter to its customers. The breadth of this network not only supports SEA-focused trade but also underpins multi-regional shipments that travel across Asia-Pacific, Europe, and the Americas, making ComOne Express a scalable partner for businesses that require seamless, end-to-end logistics across multiple geographies.
In terms of customer service and operational execution, ComOne Express emphasizes a comprehensive value chain that encompasses not only transport but also pick-and-pack, warehousing, customs brokerage, and last-mile delivery. The company’s service architecture appears to be designed to support a broad set of customer needs—from start-ups and small e-commerce brands to mid-market and enterprise-level importers—by offering modular solutions that can be tailored to shipments’ sizes, sensitivity, and regulatory considerations. This versatility makes ComOne Express an attractive option for businesses pursuing omnichannel fulfillment strategies, where goods move quickly from factory to warehouse to consumer across different marketplaces and retail channels.
From a risk management and financial protection standpoint, ComOne Express’s affiliation with the WCAworld Gold Medallion Financial Protection Program for its Chinese offices reflects a commitment to safeguarding clients against certain financial risks in international trade. This program is often viewed as a credible indicator of a logistics partner’s financial health and commitment to protecting clients’ cargo and payments in complex cross-border operations. For importers and exporters navigating currency fluctuations, carrier insolvencies, or freight accrual disputes, this designation can provide an extra layer of confidence in the partner’s capacity to fulfill contractual commitments and maintain continuity of service.
ComOne Express’s market positioning also resonates with the evolving demands of modern cross-border commerce, particularly for sellers engaging with marketplaces that require sophisticated FBA inbound logistics, reliable customs processing, and predictable, transparent pricing. The company’s direct Singapore line and other international routes are consistent with a strategy to diversify capacity across high-demand corridors while maintaining a cost-efficient stance through volume-driven pricing and multi-carrier access. This approach aligns well with merchants looking to optimize their landed costs, shorten lead times, and reduce stockouts while staying compliant with regulatory requirements in different regions.
For merchants evaluating partner options on a platform like Freightcue, ComOne Express offers a compelling value proposition: a tech-enabled, Southeast Asia–focused freight forwarder with a broad international footprint, a strong emphasis on cross-border e-commerce logistics, robust FBA capabilities, and a track record of managing complex import/export workflows with an eye toward cost efficiency and reliability. Freightcue users will find in ComOne Express a provider that can support multi-market, multi-carrier logistics needs—from warehousing and inventory management to international air and ocean freight, customs brokerage, and last-mile delivery—while leveraging a centralized platform for inquiries, quotes, and performance feedback. The platform perspective on ComOne Express highlights a partner capable of connecting merchants with ASEAN-centric routes and global networks, offering scalable solutions for growing e-commerce brands seeking predictable service levels, transparent pricing, and proactive supply chain management across borders. In summary, ComOne Express embodies the modern freight forwarder archetype that Freightcue seeks to showcase: a technology-enabled, regionally strong, globally connected partner capable of delivering end-to-end logistics excellence for cross-border sellers and importers alike, with a clear emphasis on Southeast Asia as a strategic gateway and a proven track record of supporting high-volume FBA and cross-border e-commerce operations.
