Shanghai - Shanghai Ougao International Freight Agency Co., Ltd. (Shanghai, Head Office) (Formerly known as Shanghai Xinhai Customs Brokerage Co., Ltd.)

Shanghai Ougao International Freight Agency Co., Ltd. (Shanghai, Head Office), formerly known as Shanghai Xinhai Customs Brokerage Co., Ltd., is a Shanghai-based logistics and customs brokerage entity with roots tracing back to 1992. The company has undergone modernization and reform through a series of organizational changes, and it operates within the Xinhai Group, which today employs a substantial workforce and maintains a strong focus on customs-related services and integrated logistics.

Historical overview and corporate structure

The company traces its origins to 1992 when Shanghai’s customs-related services were reorganized under a central group structure. Over the years, the business expanded and evolved, culminating in the rebranding to Shanghai Xinhai Supply Chain Development Co., Ltd. and later the establishment of Shanghai Ougao International Freight Agency Co., Ltd. as the head office. This evolution reflects a broader objective of combining professional customs brokerage with a full spectrum of logistics services. The Xinhai Group emphasizes a professional value-added approach, harmony, and win-win outcomes, underpinned by a mission to provide modern, efficient customs clearance services to a diverse client base.

Scale, capabilities, and service scope

The Xinhai Group reports a substantial workforce that includes more than 600 employees, among them 80 individuals with master’s or other advanced qualifications and many specialists in professional and technical management roles. A large portion of staff also holds certificates of Customs declaration, highlighting the organization’s emphasis on regulatory compliance and professional expertise. The company’s technology-enabled approach includes an in-house Declaration Management Information System, which supports real-time monitoring, information sharing, and data exchange with customs authorities. This system is complemented by an online client portal that enables customers to query the status of declarations and related processes, contributing to greater transparency and improved communication.

A core element of the company’s operations is its engagement with Shanghai Customs Center, leveraging its self-developed digital platform to monitor, track, and manage the customs clearance process. The business has grown beyond local Shanghai operations to pursue multinational or cross-border activities, aligning with a broader strategy of facilitating international trade for its clients.

Service offerings and value proposition

The company describes a comprehensive set of services that align with the needs of importers and exporters operating across Shanghai and beyond. Key service areas include:

- Customs Clearance: The organization positions itself as a type A customs declaration company, indicating a recognized level of capability and compliance within the Chinese customs system. This service encompasses the processing of import and export declarations, regulatory checks, and the coordination required to move goods through port facilities efficiently.

- Commodities Inspection and Quarantine: The company notes engagement in inspection and quarantine-related services, which can be critical for regulated products and industries where compliance with national and international standards is required.

- International Trading Agency: The business supports international trading activities, serving as an intermediary to facilitate cross-border transactions, supplier and buyer coordination, and related logistics support.

- Freight Forwarding and Transportation: While the text emphasizes its role in freight forwarding and transportation services, the exact modalities (air, sea, road, rail) are not exhaustively detailed. The emphasis is on end-to-end logistics support and the ability to coordinate across multiple modes as part of a complete supply chain solution.

- Warehouse Management and In-House Stationed Services: The company highlights warehouse management as part of its value proposition, including services that may involve on-site or in-house stationed support to ensure timely and accurate handling of goods.

- Business Consulting: The firm offers consulting services designed to optimize logistics processes, regulatory compliance, and cost efficiency in international trade operations.

- INF Service: The inclusion of INF Service points to a technology-enabled and information-centric approach to logistics, further supported by an online platform and data-driven operations.

Strategic positioning and client value

The company’s mission centers on providing modern customs clearance services to a broad client base, with a philosophy of professional value-added services and sustainable, win-win outcomes. The emphasis on transparency, process monitoring, and customer access to real-time status information aligns with contemporary expectations for visibility and control in international trade.

Industry recognition and network

Through its long history and evolving service portfolio, the company has established a network across Shanghai’s major port areas and a nationwide footprint that supports customers with access to essential infrastructure and service capacity. The firm’s status as a leading, award-recognized customs brokerage enterprise in China is reflected in its public statements regarding industry standards, compliance, and service quality, including electronic checks, accuracy controls, and consistent improvement of clearance processes.

Technology and process innovation

A notable aspect of the company’s operations is the self-developed Declaration Management Information System, which supports real-time monitoring and information exchange with customs partners. This system, combined with an electronic, paperless “cloud-based” clearance workflow, helps streamline declaration processing, reduces manual errors, and supports timely decision-making for clients. The company also maintains a robust goods database and automated classification tools to assist in accurate declaration and risk management, contributing to a more efficient clearance experience.

Industry challenges and risk management

The organization acknowledges the complexities and risks associated with international trade, including potential delays or costs arising from inspection schedules, port congestion, and dynamic regulatory requirements. By leveraging technology-enabled processes, a trained workforce, and established procedures, the company aims to minimize delays, improve predictability, and support clients in budgeting and risk mitigation.

Sustainability and corporate responsibility

The profile emphasizes a commitment to professional development, compliance, and safety standards, recognizing the importance of qualified personnel, accurate documentation, and reliable service delivery as foundational elements of responsible logistics practice.

In summary, Shanghai Ougao International Freight Agency Co., Ltd. (Shanghai Head Office) presents itself as a seasoned customs brokerage and logistics partner with deep Shanghai roots, a substantial workforce, and an integrated service offering that combines customs clearance, inspection support, international trading services, warehousing, and technology-enabled process management to support modern international trade.