Montreal - TCS Total Customs Services Inc. (Montreal, Head Office)
Montreal - TCS Total Customs Services Inc. (Montreal, Head Office) is a Canadian customs broker and full-service logistics provider founded in 2009. With a team of over 30 professionals, the company combines extensive customs and logistics expertise to support importers and exporters across Canada. TCS emphasizes a customer-focused, relationship-driven approach and maintains a robust in-house 24/7 customs department to manage regulatory requirements and ensure compliance.
Core competencies span multiple dimensions of international and domestic logistics. As a licensed and bonded customs broker, TCS offers Canada-focused customs clearance services, including handling duties and taxes, bonding and licensing for non-residents and first-time importers, coordination with participating government agencies such as Health Canada, CFIA, Transport Canada, and NRCAN, and trade audits related to free trade agreements, tariff classifications, valuation, and refunds. The company also provides a full suite of compliance services and access to visibility software with comprehensive reporting capabilities.
In terms of freight forwarding, Montreal - TCS supports ocean freight with containerized options (20’ and 40’ High Cube, reefers, open tops) and LCL shipments, as well as air cargo capabilities that cover dangerous goods, small packages, on-board courier services, heavy-lift projects, charters, live animals, perishables, and project cargo. Ground transportation is another pillar of TCS’s offering, including less-than-truckload (LTL), full truckload, refrigerated services, and specialized equipment for high, wide, and heavy loads, as well as hazmat handling and expedited options. The firm also provides trade show services to support event logistics and a range of value-added services.
Industry coverage highlights an extensive client base across healthcare and pharma, retail, food and beverage, cosmetics, automotive and recreational vehicles, livestock and animal breeding, and general manufacturing. TCS emphasizes its ability to coordinate transportation end-to-end, leveraging its in-house capabilities and strategic partnerships to deliver reliable delivery timelines and transparent communication throughout the shipment lifecycle.
TCS’s technology-driven approach has earned recognition, including Descartes Innovation awards for its logistics and customs solutions. The company markets a concierge-style service model—each client is connected directly to a team of local specialists to minimize call-center delays and to provide a personalized, proactive experience. The emphasis on single-point contact and white-glove service is paired with real-time updates and clear invoicing to support predictable, end-to-end shipping experiences.
Operations are designed to simplify the supply chain with streamlined account setup and credit processes, aiming to minimize paperwork-induced delays. By combining traditional, hands-on service with modern technology, TCS seeks to deliver a transparent, reliable, and scalable logistics solution suitable for long-term partnerships. The organization positions itself as a global logistics partner capable of handling diverse shipments, from standard freight to complex regulatory and compliance environments, while maintaining a local, customer-centric focus in Canada.
Overall, Montreal - TCS Total Customs Services Inc. (Montreal, Head Office) presents a well-rounded package of customs clearance expertise and freight forwarding solutions, designed to support importers and exporters through every stage of international trade. The firm highlights its in-house customs capability, broad service portfolio, and commitment to client-specific, concierge-style service as core differentiators in a competitive Canadian market.
