Sao Paulo - Action Agenciamento de Cargas (Sao Paulo, Head Office)

Action Agenciamento de Cargas is a Brazil founded, Sao Paulo based logistics provider that has established a robust, multi discipline platform to serve global shippers with end to end freight forwarding and supply chain solutions. With a team of over 250 professionals and a network of 20 branches across 11 Brazilian states, Action has built a dense local presence that supports rapid responsiveness, hands on customer service, and in depth knowledge of Brazilian regulations and market dynamics. In 2023 the company extended its footprint internationally by inaugurating a Miami, Florida office together with a 3,700 square meter warehouse facility. This combination of strong domestic roots and strategic international capabilities positions Action as a gateway for shippers seeking seamless cross border logistics between Brazil and major markets around the world. The organization is structured to manage a diverse spectrum of logistics needs across multiple modes and geographies, enabling customers to consolidate their transport requirements under a single, accountable partner. The company specializes in the coordination of trade lanes that span significant global corridors, including Chinese supply chains, shipments to and from Colombia, cross border work into North America, and European movements involving Italy and France. This global reach is complemented by a full suite of service lines that address the full lifecycle of modern freight operations, from the origins of a shipment to its final delivery and beyond into value added services. Action’s service portfolio is built to deliver reliability, visibility, and control for complex supply chains, including time sensitive, high value, or high risk cargo that demands precise planning and execution. Action operates as a multi modal forwarder providing air freight forwarding, ocean freight forwarding, and road freight forwarding capabilities, with specialized competencies in project cargo and defense and military logistics, as well as warehousing and distribution, consolidation services, customs clearance and consultancy, and cargo insurance. This breadth of capabilities ensures that customers can align multiple modes and services under one coordination framework, reducing handoffs, minimizing delays, and enabling tighter control over transit times and cost. The company places a high emphasis on end to end service design, enabling customers to plan and execute shipments with confidence across the globe while benefiting from a single point of accountability and a consistent service standard. Action’s approach to logistics is anchored in operational discipline, process standardization, and continuous improvement, ensuring that every client benefits from scalable processes, proactive exception management, and a focus on risk mitigation across the supply chain. The result is a service proposition that can support small, medium, and large scale shipments, across simple and highly complex logistics requirements, including time critical consignments, specialized cargo with unique handling needs, and regulated or sensitive goods requiring secure transit, disciplined documentation, and compliant handling. Action’s commitment to quality is demonstrated through its certification profile, which includes ISO 9001 quality management accreditation, reflecting a structured quality framework that emphasizes customer satisfaction, process control, and continuous improvement. This quality ethos is complemented by credentials and capabilities that enhance reliability and trust in global trade, such as an Authorized Economic Operator status, which underscores the organization’s compliance orientation and its capacity to support secure, efficient cross border flows. The company is also an Accredited IATA agent, a credential that reinforces its proficiency in air cargo processes, documentation, and carrier relationships, while a Dun & Bradstreet D U N S number signals established business credibility and a traceable corporate footprint in commercial ecosystems. The mix of these qualifications provides customers with assurance around governance, compliance, and risk management across international shipments. In addition to its certifications, Action emphasizes ethical business practices, long term partnerships, and continuous innovation as core values that guide its interactions with clients, carriers, and service providers. The leadership team prioritizes integrity, transparency, and accountability to build lasting partnerships that can adapt to evolving market dynamics and changing customer expectations. The organization believes that sustainable growth is anchored in responsible operations, robust governance, and a culture of continuous learning, supported by investments in talent development and technology that enhance service delivery. Action’s global reach is reinforced by its ability to manage complex logistics across multiple continents, leveraging its trade lane expertise to optimize routes, reduce lead times, and improve cargo security. The company’s portfolio includes a broad range of value added services designed to meet the needs of diverse industries and regulatory environments. For example, defense and military logistics require rigorous compliance, secure handling, and meticulous documentation; Action positions itself to address these specialized requirements with disciplined processes and specialized resources. Project cargo is another area of strength, where shipments can involve oversized or heavy lift equipment, demanding precise planning, field service coordination, and on time performance. The company’s warehousing and distribution capabilities extend beyond simple storage to include value added services such as pick and pack, labeling, kitting, and cross docking, along with robust inventory control and real time visibility to support just in time and lean supply chain strategies. Consolidation and distribution services are offered to optimize freight costs and improve transit times, enabling customers to consolidate multiple shipments into economical, traceable shipments with clear routing and documentation. Customs clearance and consultancy form a core component of Action’s value proposition, with expertise in navigating Brazilian and international customs regimes, tariff classification, duties and taxes planning, and regulatory compliance. This capability is augmented by cargo insurance offerings designed to protect shipments against loss or damage across modes and geographies, giving customers additional financial protection and peace of mind. Action’s service portfolio is thus positioned to support end to end supply chain management for a diverse set of customer segments, ranging from manufacturers and importers to exporters and project contractors. The company’s emphasis on trade lanes including China, Colombia, North America, Italy, and France reflects its strategy to align with high demand corridors and to offer specialized knowledge for shipments into those regions. By focusing on these core routes, Action can tailor its network design, carrier selection, and service levels to the specific characteristics of each lane, including regulatory requirements, carrier options, transit times, and risk factors. The Miami expansion is a key component of this Europe and Americas oriented strategy, enabling better service to North American and Latin American customers and providing a platform for cross border operations, bonded warehousing, and regional consolidation. The 3,700 square meter warehouse in Miami enhances Action’s ability to offer short lead times for regional distribution, local inventory management, and value added services in a critical gateway market. Action’s operating model combines local expertise with global reach, a dual capability that supports rapid decision making and consistent execution across geographies. The organization’s branch network across Brazil underpins a deep understanding of domestic routes, port and airport processes, inland movements, and customs procedures, enabling efficient end to end flows for a broad spectrum of clients. This structure is designed to optimize customers’ supply chain performance by reducing total landed costs, improving transit times, and increasing reliability through tighter control of documentation, carrier performance, and route management. The company’s customer experience philosophy centers on collaboration, transparency, and accountability. Action seeks to be a trusted partner by offering clear communication, proactive status updates, and rapid issue resolution. Customers benefit from regular performance metrics, capability to request quotes and compare service options, and access to experienced professionals who can advise on route optimization, regulatory considerations, and risk mitigation strategies. The organization’s commitment to continuous innovation translates into ongoing investments in people, process improvements, and technology that enhance visibility, traceability, and data analytics. This enables customers to plan more effectively, monitor shipments in real time, and adjust plans quickly in response to market dynamics or operational disruptions. In a rapidly changing global logistics environment, Action’s blend of domestic strength, international capability, and a comprehensive service suite positions it as a credible partner for shippers seeking reliable, scalable, and compliant freight forwarding and value added logistics. For Freightcue, Action represents a strong candidate profile because the company combines regional density with international reach, a complete end to end service lineup, and certifications that underscore quality, compliance, and risk management. The platform benefits from listing a forwarder with a robust portfolio of services in air, ocean, and road freight, along with access to project cargo, specialized military logistics, warehousing, consolidation, customs advisory, and cargo insurance. Such a profile helps Freightcue users compare multi modal options, request and receive quotes efficiently, and engage in supplier conversations grounded in a clear understanding of capacity, service levels, and regulatory alignment. Action’s Miami warehouse capability adds a tangible advantage for cross border operations into North America and Latin America, enabling faster regional distribution solutions and localized inventory strategies that can be crucial for time sensitive launches, seasonal demand spikes, or just in time supply chains. The company’s multi branch footprint in Brazil supports resilient domestic coverage, enabling customers to move goods smoothly from origin points in different states to ports and airports with consistent service standards. From a platform perspective, Action demonstrates how a capable, regionally rooted forwarder can compete effectively at a global scale by combining a strong human capital base with asset backed and non asset backed capabilities, a disciplined risk management approach, and a customer centric service ethos. Freightcue invites shippers and forwarders to explore what Action can offer in terms of cross border experience, multi modal efficiency, and regulated handling of sensitive technologies and defense related shipments. The company’s emphasis on ethics, longevity in partnerships, and a culture of continuous improvement aligns with the needs of the Freightcue community for reliable, transparent, and collaborative trading relationships. In conclusion, Action Agenciamento de Cargas presents a well rounded, capable, and scalable logistics partner for a broad spectrum of global trade needs. Its Brazilian roots combined with an expanding international footprint, a full service suite across air, ocean, road, warehousing, and value added services, and certifications that support quality and compliance make it appealing to shippers seeking a trusted, end to end logistics solution. For Freightcue users, Action offers the promise of integrated operations, clear communications, competitive pricing through multi modal options, and the opportunity to work with a partner that is committed to continuous improvement and responsible logistics practices on a global stage.