Dhaka - Intercare Services Ltd (Head Office)
Intercare Services Ltd is a Bangladesh-based global freight forwarding and logistics provider established in 2013, delivering integrated logistics solutions across Ocean, Air and Road freight, warehousing and distribution, customs brokerage, and end-to-end supply chain management. With leadership guided by a founder who brings 26 years of hands-on experience in supply chain management, the company has built a reputation for reliability, professionalism, and a relentless focus on delivering shipments safely and on time. Intercare’s approach centres on a One Stop Service model—an assurance that customers can source all required logistics capabilities from a single partner—which reduces complexity, speeds up decision-making, and enhances coordination across multi-modal shipments and cross-border movements. This is complemented by a robust overseas agent network and strong carrier relationships that help secure capacity, optimize routing, and minimize transit times, even in challenging market conditions. The result is a service proposition that not only handles the technicalities of international freight but also provides strategic value by aligning logistics with customers’ broader business objectives and timelines. Intercare positions itself as a standard-bearer of professionalism in shipping and logistics, a claim reinforced by its consistent emphasis on reliability, quality, and customer-centric support across its service portfolio.
Intercare’s services are designed to cover the entire lifecycle of a shipment, from origin to destination. The company offers Air Freight, Ocean Freight (FCL/LCL), and Road/Land Freight services, supported by Multimodal Transportation Solutions that combine air and sea modes to optimize costs and transit times. This flexibility is matched by specialized offerings such as Air/Vessel Chartering Services, enabling customers to secure dedicated capacity for time- or project-critical consignments. The Door-to-Door Services option ensures end-to-end handling, including pick-up, inland transit, customs clearance, and final delivery, which is particularly valuable for less paper-based or time-sensitive shipments where seamless handoff between legs reduces risk and handling delays. For customers with complex or heavy cargo needs, Project Cargo Services address the unique planning, regulatory, and equipment considerations required for oversized or high-value shipments. The company’s Customs Clearance Services help navigate import and export regulatory requirements, leveraging local expertise to minimize delays and ensure compliance with evolving customs regimes.
A noteworthy strength lies in Intercare’s end-to-end supply chain capabilities, spanning not just transport and clearance but also warehousing and distribution. Warehousing Services enable storage, value-added services, and inventory control, aligning storage solutions with downstream distribution and fulfilment needs. This is complemented by Trading Services, reflecting the company’s ability to support import and export activities beyond pure freight movement—an integrated approach that can simplify the supply chain for customers who require both logistics execution and procurement or trading support under one roof.
Intercare’s value proposition is anchored in several differentiators that align well with the needs of global shippers and the expectations of Freightcue’s directory audience. First, 24/7 monitoring and real-time visibility are central to the company’s operations, enabling proactive issue resolution and continuous communication with customers as shipments progress through every touchpoint. The emphasis on continuous monitoring helps mitigate risk, whether routes are affected by weather events, port congestion, or regulatory queries, and supports transparency—an increasingly important criterion for shippers assessing logistics providers.
Second, Intercare’s One Stop Service approach helps clients consolidate multiple logistics requirements under a single partner, reducing the friction of coordinating multiple vendors. This is particularly valuable for businesses managing end-to-end supply chains that require synchronized scheduling, documentation, and compliance across air, ocean, and land modes. The ability to consolidate services from regional offices to global partners simplifies vendor management and supports faster quotation, booking, and execution cycles—an important factor for efficient supply chain operations and for platforms that rely on accurate, turnkey partner profiles.
Third, the company’s overseas agent network and carrier relationships are a strategic asset. In today’s volatile freight markets, access to reliable networks can secure space, optimize routing, and negotiate favorable terms. The combination of established partnerships and local expertise helps Intercare to offer competitive pricing and reliable capacity, while still delivering a high level of service quality and compliance with international trade requirements.
Fourth, the breadth of service offerings—from standard freight movements to project cargo, chartering, and customs brokerage—positions Intercare as a true end-to-end logistics partner. This breadth is particularly attractive for mid-sized to large importers and exporters who require a consistent level of service across diverse shipment profiles, including high-value shipments, time-critical consignments, and cargo with specialized handling needs. The capability to manage door-to-door delivery and complex multimodal itineraries underscores the company’s capacity to oversee the entire supply chain, rather than merely moving goods between locations.
Fifth, Intercare’s emphasis on professionalism and reliability is reinforced by its leadership, its identification as a leading worldwide freight, shipping, and logistics provider in Bangladesh, and its clear commitment to service quality. The company’s branding highlights the goal of delivering safe and timely shipments and fostering a dependable customer experience, which resonates with shippers seeking trustworthy partners with a track record of consistent performance.
From a geographic and operational perspective, Intercare’s hub is in Bangladesh, with a head office in Dhaka and a branch in Chattogram, underscoring the company’s strategic position within one of South Asia’s fastest-growing logistics markets. This regional presence supports the company’s ability to serve both domestic import/export flows and international shipments routed through Bangladesh, a vantage point that can be especially valuable for regional supply chains that rely on Bangladesh as a key manufacturing, assembly, or distribution hub. The combination of local expertise and global reach allows Intercare to address the specific regulatory, customs, and operational nuances encountered in South Asia while maintaining alignment with global trade practices.
In terms of market positioning, Intercare emphasizes a customer-centric service model underpinned by a robust, scalable operations framework. This includes tailored solutions designed to accommodate unique customer requirements and industry-specific needs, as well as a commitment to competitive pricing and cost-effective logistics solutions. The company’s messaging stresses the importance of reliability, quality, and timely service, which are critical attributes for shippers navigating complex international supply chains that require predictable performance and proactive problem solving.
Intercare’s services also reflect a strong alignment with the evolving needs of global trade, where speed, visibility, and compliance are essential. By offering integrated services such as customs clearance, warehousing, and distribution alongside traditional movement services, Intercare enables customers to manage their end-to-end logistics more effectively, reducing handoffs, minimizing delays, and enhancing control over the supply chain. The company’s ability to handle both standard shipments and specialized cargo—such as project cargo and chartering—broadens the scope of consignments it can support, thereby appealing to a wider spectrum of exporters and importers who require flexible logistics solutions across varied cargo profiles.
For Freightcue’s directory audience, Intercare’s profile signals a mature, full-service logistics partner with a proven track record in handling diverse freight requirements. The company’s emphasis on 24/7 monitoring, a comprehensive service suite, and a global network of agents and carriers aligns with the expectations of shippers seeking dependable, scalable logistics support. The presence of multiple service lines—Air, Ocean, and Road freight; multimodal options; and customs and warehousing capabilities—means clients can rely on Intercare for integrated, end-to-end solutions rather than managing multiple providers for different legs of a shipment. This holistic capability is particularly relevant for export-heavy manufacturing supply chains, e-commerce fulfillment with cross-border elements, global procurement programs, and complex project cargo that demands careful planning and coordination.
Intercare also demonstrates how a regional logistics player can project global reach through just-in-time capacity, strategic partnerships, and ownership of a broad service portfolio. The company’s capability to provide door-to-door service, flexible multi-modal options, and specialized offerings shows how Bangladesh-based forwarders can position themselves as critical components of global supply networks. For Freightcue users evaluating potential partners, Intercare offers a compelling case as a reliable, capable, and scalable logistics partner capable of supporting both routine shipments and more complex logistics challenges in and beyond South Asia.
In summary, Intercare Services Ltd presents a robust, multi-faceted logistics platform that blends local expertise with global logistics capabilities. Its established history, leadership experience, end-to-end service offerings, and strong customer-focused culture position it as a strong candidate for inclusion in Freightcue’s global freight forwarder directory. The company’s documented strengths—comprehensive freight services, 24/7 monitoring, a One Stop Service model, a broad service portfolio, and a respected professionalism standard—make it a compelling option for shippers seeking a reliable partner to manage international transport, regulatory compliance, warehousing, and distribution across multiple geographies. Freightcue’s platform perspective recognizes Intercare as a well-rounded logistics provider that can support diverse supply chains with consistent performance, strong carrier relationships, and a responsive, customer-first approach. As freight buyers increasingly look for integrated, transparent, and scalable solutions, Intercare Services Ltd stands out as a credible, value-driven partner well-suited for inclusion in a global, ad-supported freight-forwarding ecosystem where buyers can compare, quote, and collaborate efficiently.
