Sydney - Think Global Logistics (Sydney, Head Office)
Sydney - Think Global Logistics (Sydney, Head Office) is an Australian-owned and operated international freight forwarding company established to serve a broad range of industries with end-to-end logistics solutions. Headquartered in Sydney, the company emphasizes a people-centric approach complemented by technology to deliver reliable, transparent, and accountable freight services across global supply chains. Since its inception, Think Global Logistics (TGL) has pursued a business model that combines dedicated customer contact, fixed pricing, and multi-channel communication to simplify complex logistics processes for clients.
Key service lines include air freight, ocean freight (FCL and LCL), domestic freight, warehousing, and customs clearance. The organization positions itself as a one-stop logistics partner capable of handling both cross-border shipments and domestic moves, with emphasis on consistency and predictability in delivery, pricing, and service levels. The company highlights its mission to be a trusted partner by aligning logistical decisions with clients’ current needs, priorities, and future plans.
Think Global Logistics also foregrounds its technology-driven approach as a differentiator in a traditional industry. The emphasis on proprietary or emerging technology is described as a core enabler for more seamless communications, better visibility, and streamlined operations. In practice, this technology focus supports a scalable, efficient process for coordinating shipments across multiple regions and modes, while maintaining a straightforward customer experience.
From a organizational culture perspective, TGL describes its workforce as its lifeblood. The company underscores values such as diversity, equality, acceptance, and teamwork, suggesting a strong emphasis on inclusive collaboration both internally and with clients. The three pillars highlighted in the profile—easy and transparent fixed pricing, a dedicated Solutions Specialist as a single point of contact, and multiple communication channels (including popular messaging apps and traditional methods)—frame the client engagement model as highly accessible and customer-centric.
Historically, Think Global Logistics traces its roots to 2014 as an Australian-founded forwarder. Since then, it has expanded its footprint beyond Australia to New Zealand and the United States, supporting a broader global service network. The firm positions itself as a solution-focused partner capable of handling diverse freight requirements across industries—ranging from construction and heavy machinery to consumer electronics and fashion—while maintaining a focus on reliability, integrity, and sustainability in its operations.
Service scope and capabilities extend to air freight, sea freight, and domestic freight options along with warehousing solutions and 3PL services. The company describes its air freight offerings as fast and globally accessible, with IATA accreditation noted in the broader content, underscoring compliance with industry standards. For sea freight, clients can expect arrangements for Full Container Load (FCL) and Less than Container Load (LCL) from international ports, aimed at delivering cost-effective and secure ocean movements. The warehousing and 3PL component covers e-commerce picking and packing, inventory management, and short- to long-term storage arrangements, reflecting an integrated approach to stock control and distribution.
In addition to these core services, Think Global Logistics references capabilities in custom clearance and project management, indicating the capacity to manage regulatory requirements and coordinate logistics for specialized or oversized shipments where needed. The company’s industry coverage spans multiple sectors, including construction materials, heavy equipment, food and beverage, fashion, consumer electronics, and other industries, with a stated aim to tailor solutions to each client’s unique supply chain challenges.
Think Global Logistics outlines a global footprint that encompasses offices in Australia, New Zealand, the United States, Vietnam, Malaysia, and Hong Kong, signaling an intent to offer coordinated, cross-border freight management across key trade lanes. This geographic reach is paired with a service proposition designed to deliver end-to-end control and visibility across shipments, reinforcing the business model of a cohesive, technology-enabled logistics partner.
Overall, the company presents a practical, evidence-based profile of a mid-size international freight forwarder focused on reliability, transparent pricing, dedicated client service, and technology-assisted operations. The emphasis on fixed quotes, a single point of contact, and flexible communication channels speaks to a customer experience design intended to reduce friction and improve collaboration throughout the shipping lifecycle.
