Sydney - CTS (Customs & Trade Solutions) Pty Ltd (Sydney, Head Office)
CTS (Customs & Trade Solutions) Pty Ltd, established in 2007, is a solution-driven freight forwarder and customs broker with deep expertise in the international freight forwarding sector and a strong focus on Australian customs and quarantine procedures for both imports and exports. CTS positions itself as a bridge between shippers, Australian Customs and clients, delivering customs brokerage, freight movements and delivery with clarity, transparency and efficiency. Operating from its Sydney headquarters, CTS manages the entire logistics process in a centralized manner, arranging customs and quarantine formalities via EDI to and from any Australian port and coordinating each shipment from start to finish. The company emphasizes listening first to understand customers’ needs and delivering tailor-made, personal solutions that align with unique supply chain requirements. With a network of trusted partners and a focus on competitive rates, CTS aims to combine value with service as its competitive edge and to build long-term partnerships rather than one-off transactions. This client-centric approach is reinforced by a clear vision to modernize logistics through technology and collaboration, ensuring that complex regulatory requirements are handled efficiently while maintaining high levels of service quality. CTS’s broad service portfolio covers Sea, Air and Road freight, Warehousing, and specialized Customs Brokerage, with a track record of supporting clients across various industries and shipment sizes. By integrating advanced systems and real-time visibility, CTS helps shippers de-risk cross-border movement, reduce delays and optimize total landed cost. The company’s commitment to innovation is underscored by its capability to manage customs and quarantine formalities via EDI, its alliance with cutting-edge tracking platforms, and its ongoing investment in skilled personnel who understand the regulatory landscape and the operational realities of global logistics. CTS’s goal is to deliver high-quality logistics services that add real value to customers, maintaining long-standing client relationships through proactive communication, practical problem solving, and a willingness to adapt to evolving supply chain dynamics. In addition to its core logistics capabilities, CTS provides centralized, Sydney-based management of cargo movements, ensuring a coherent, end-to-end experience for shippers who require reliable import/export processing, tight regulatory compliance, and on-time delivery. The CTS offering is supported by a global network of partners, enabling scalable solutions for clients seeking international reach or entry into new markets. The company’s multi-modal capabilities are designed to meet the needs of customers of all sizes, from small businesses to large enterprises, with dedicated client account management to ensure responsiveness, consistency and value. A representative client perspective underscores CTS’s ability to deliver expedited, reliable service across sea and air freight, highlighting the company’s role in enabling on-time product availability and supply chain resilience. CTS also highlights a strong commitment to transparency and continuous improvement, leveraging real-time tracking, invoicing and analytics to provide clients with clear visibility into performance and cost drivers. From a platform perspective, CTS is well-suited for inclusion on FreightCue as a credible, full-service partner offering end-to-end logistics, compliance expertise and technology-enabled service delivery. FreightCue’s directory and marketplace framework can help CTS connect with shippers and forwarders, publish competitive quotes, and enable transparent feedback through ratings and reviews, reinforcing CTS’s value proposition as a reliable, accountable and collaborative logistics partner.
