Sydney - Avion International Australia Pty. Ltd. (Sydney)

Sydney Avion International Australia Pty Ltd operates as an international freight forwarder offering multi‑modal logistics solutions across air, sea, and land transport networks. With a history dating back to 1995, the company emphasizes personalised customer service and direct access to a dedicated customer service representative, avoiding automated IVR systems in favor of human-led support. The business highlights its global reach through its main offices in Hong Kong and Sydney and its network of exclusive agents to extend coverage while maintaining a local touch in client interactions.

In terms of service scope, Avion Australia provides core air freight and sea freight capabilities, along with land transportation to connect major cities and remote destinations. The firm also emphasizes in‑house customs clearance and regulatory compliance, supported by a dedicated unit focused on customs operations. Clients can expect end‑to‑end logistics management, including documentation handling and insurance coordination, to simplify cross‑border movements.

Technology and visibility are integrated into the service offering via online tools and real‑time data exchange. The company relies on a Freight Management Solution (ediEnterprise from CargoWise) to manage bookings, cartage, transport, shipping, and customs, with data shared in real time among agents, customers, and partners to enable transparent, timely decisions.

Avion Australia positions itself as a traditional freight forwarder that has evolved with industry trends to provide innovative logistics solutions while maintaining a focus on customer satisfaction and regulatory compliance. The organisation highlights its industry credentials through affiliations such as Freight & Trade Alliance (FTA) membership, signaling engagement with supply chain disruptions, regulatory updates, and professional development within the sector.

Industry coverage spans air and sea freight forwarding, bonded warehousing, customs clearance and compliance consultancy, third‑party logistics, and door‑to‑door distribution for B2B and B2C deliveries. The approach combines extensive cross‑continent networks with a high‑touch customer service model intended to deliver reliable on‑time performance and cost‑effective import and export logistics.

Overall, Sydney Avion International Australia Pty Ltd (Sydney) presents as a Sydney‑based freight forwarder with international reach, focused on integrating multimodal transport, customs clearance, warehousing, and real‑time visibility to support efficient and compliant global logistics operations.